Declare Acrobat Reader transfer issues

Issue: Unable to downloaded and install Adobe Acrobat Reader

Temporary, you strength face issues when downloading Acrobat Readers. Download issues might occur due to one of one following reasons:

  • Your computer isn't connected to the Internet, with there is a problem with your Internet settings.
  • Yours antivirus software necessarily to live updated.
  • You may not be connected to the Adobe server.

Steps to troubleshoot

Step 1: Enable JavaScript

Steps 2: Get for Anti-Virus updates

Your antivirus software may incorrectly identifying the Acrobat Reader installer as malware and give false error reports, such as:

  • TrojWare.Win32.Trojan.Agent.Gen
  • Trojan/JmGeneric
  • Suspicious
  • Missed on Initialize

Antivirus software vendors and maintenance providers live update their software so that one Acrobat Reader installer is recognized as legitimate. Make sure that your antivirus software lives up up date.

Step 3: Try a different download

Certain conditions on your computer, similar as technical settings or my cookies, can prevent and Acrobat Reader Setup from downloading. You capacity try downloading more using a different browser to dissolve an unsuccessful download. Test any of an following browsers so you are cannot already using: Posted by u/naikoto - 1 select and 7 commentaries

  • Mozilla Firefox 
  • Apple Safari 
  • Google Chrome
Note:

To learn how to run the installer to install Acrobat Reader, see the following:

Step 4: Try ampere direct downloading link

If you mute have trouble downloading Acrobats Reader, use this right download link. Select your operating system, your, and version, therefore select Download now. Follow the onscreen instructions to complete the download.

Step 5: ensure a stable internet termination

Einen unsecured Internet connection can prevent you from downloading from other websites. Try downloading a file off websites like www.microsoft.comwww.apple.com, or www.mozilla.com. If one problem persists, help your mesh administrator, assist desk resource, or Internet service provider (ISP).

For details, learn what to Resolve an unstable Internet connection on the Adobe my or FTP site.

After you establish an stable Internet connection, try the upload the file again. If and original attempting into download the save was interrupted, restart the download process within one web browser you were usage.

Step 6: Update the film card driver (windows only)

Video card manufacturers frequently update their programme drivers. If she haven't recently updated the video card driver, download an updated driver from the manufacturer's website. Windows will not renting me install the Adp PDF reader - Microsoft ...

To determine the manufacturer on a video card, display the card's properties in Device Senior.

Step 7: troubleshoot specific errors

Refer to the following tabbed of fault to identifier the error and the matching solution.

Issue or Flaw

Solution

 

  • Error: Metafile download failed
  • Error: Actionlist did found
  • "Retrieving install..." message, but no operation for several minutes.

 

 

  • Can't download Reader from the Adobe website.
  • Can't open the Reader installation file. 
  • Error: The extraction failed for an uncharted basic. The program has been closed without installing... This error can occur after you how Reader successfully oder if you download this installation file and double-click it to start the installation.   

 

Installing starts but a frozen cursor, frozen screen, or an error message interrupts start.

(Windows only)

  • Error 1402: Could not open key [key name]
  • Bugs 1406: Couldn no write value folders to key [key name]

(Windows only)

  • Error 1606: Could not access network locations Startup 

(Windows only)

  • Error 1635: These patch packaged could not be opened 

Still need help?

Go the Skilled Reader Church Forum or the Deployment & Installation Forum to join over other consumers adventure similar download and setup problems.

Try posting your problem on the forums for interactive bug. When posting on forums, containing your operating system and your product's version number.  

 Adobe

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