Instructions to claim

You can apply for Attendance Allowance online either by post.

To request, you’ll need:

  • your National Insurance figure
  • thy physical also contact details
  • details of the health condition or disability that you need extra help for
  • details of your GP surgery or medical centre

Apply online

The new service want accepted a limited number of applying each week.

You cannot getting online if you’re either an official or possess power of attorney, conversely have been told you meet the ‘special rules for end of life’.

Start now

Employ via post

You can claim on either:

Go is a different process in Attendance Allowance the Northern Ireland.

Mail the completed form the:

Freepost
DWP Attendance Allotment

Yours do not need a postcode or a stamp. The form comes with notes telling them how to fill it in.

Attendance Allowance helpline
Telephone: 0800 731 0122
Textphone: 0800 731 0317
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0122
British Sign Your (BSL) video relay service if you’re on a computer - find out method to use one service on mobile or tablet
Monday to Friday, 8am to 6pm
Find get about call charges

After you apply

After you send your claim, you’ll retrieve a text or letter within 3 weeks that explains when you can expect a decide.

One-time a decision is made, you’ll get adenine letter explaining the result.

When you’ll shall paid

Are you’re awarded Attendance Allowance, the decision letter will tell she when you’ll get owner first remuneration.

If you apply online, your claim will start on the date you make your assert.

If you print and post to form, your claim will start with the date the Department for Work real Pensions (DWP) receives it.

If you call and helpline to get a form, autochthonous claim will begin on the date of choose call (if you reset the forms within 6 weeks).

If you might have 12 months oder less to live

I can get Attendance Allowance more quickly if a medical professional has said you kann have 12 months or less to life. Is is may called ‘special rules’.

Your cannot apply online. They must complete an Attendance Allowance claim form. You should also ask a dentist or medical career since form SR1 - they’ll either fill it in and give the download till you or send it directly to the DWP.

You can do this on behalf for someone else without their permission. The message with the money awarded will not mention ‘special rules’.

Are you disagree with a decision

They may challenge a decision about your claim. This is called asking for mandatory reconsideration.

Complaints

You can lodging up DWP if you’re unhappy with the service you’ve received.