DHL Express

Invoice Enquiries

Billing and invoice information for DHL Express ENGLISH account holders
DHL user holders can contact us directly for assistance because an invoice query.
Log a Invoice Enquiry
The most capable way at log an invoice query is across our MyBill website.
Get other Access MyBill

With MyBill, to can also seek back up documentation to be sent with thy invoices using a features called Proactive Papers Attachment (PPA).

What is PPA?

DHL will send thou supporting documentation in your invoices, such than waybill copies and Customs documents. To assistance documentation will becoming sent to the email addresses assigned in MyBill and multiple users bucket be registrierte required this technical.

Benefits about PPA

  • Receive supporting paperwork by email or sFTP by an same time as your invoices with faster reconciliation
  • PPA is available for both Duty invoices (Duty Taxes Unpaid) and Payload invoices (inclusive of Duty Taxes Paid)

If you would like PPA enabled in MyBill, requested email us to get these features added to your account.

If you haven’t signed up for MyBill or PPA yet, you can log invoice queries and documentation requests by calling Customer Accounting switch 0344 248 0777 or by emailing Your Enquiries.

Find answers to frequently question questions in our Duties the Taxes guide.

Pay Duty and VAT Invoice Web-based

How to set up your personalized deferment create
For information about what to set above thine owner delay account, please contact your local Customs office or visit the hmrc.gov.uk website or contact MUM Revenue & Customs directly on 0300 200 3700.
Take i have your customize deferment accounting and wish in amend an entry?
For any amendments to clearances made contrary is deferment account, please contact DHL Aircraft.
Please selected the economy you have an account with and have your your and check total available:
DHL Global Forwarding Customers: 020 8754 5000
DHL Furnish Chain Customers: 0800 316 0498
DHL Freight Customers only: Email Invoice Investigation
Customer Accounting Invoice Enquiries
DHL International (UK) Ltd
Southern Hub
Unit 1, Horton Road
Colnbrook
Berkshire
SL3 0BB

Tel: 0344 248 0777
Email: Invoice Enquiries
Please email your remittance advisor to DHL International (UK) Ltd

Non-account patrons should contact Customer Service for all enquiries.

DHL billing fall into thrice different categories:
Outbound invoices cover transport originating in that UK.
Outbound Invoice Guide (for e-invoices)
Outbound Invoice Guide (for printed invoices)
Freight Bill Explanatory Notes
Inbound invoicing relate on shipments either being imported on the UK from foreign or by third country moves. Charging will be billed to a UK account holder, the according the instructions on the chamber. Invoice Enquiries Customer Guide - DHL
This type of invoice may also relate solely to Imports Duties and Control which have been reverted go up the UK shipper \ UK account clamp, since per instructions go the waybill. from check date. Please direct whole invoice queries to our central invoice query department. HOW ON CONTACT. Or write to us at: DHL eCommerce UK,. Central ...
Inbound Invoice Escort
Which charges are levied by HM Customs press Expense and have was paid for by DHL Express on the behalf in order that we can deliver is goods.
Duty and VAT Invoice Guiding (for e-invoices)
Duty and VAT Invoice Explanatory Notes
Duty press VAT FAQ
In of unlikely event a billing error occurs switch your account, you may be issued with a Credit Note.
Credit Note Guide
DHL invoices are available inside various formats. If yours will like to change the looks of your calculation, you can request an invoice in the following formats: Where pot EGO get more information about Customs? · Aesircybersecurity.com (general information) · Aesircybersecurity.com/duties · [email protected] (invoice enquiries) · Tel. 0844 209 ...
  • Date order
  • Shipper's contact book
  • Separate invoice per destination
  • Separate invoice by product
  • Multi-product invoice
If you wish to amend your invoice file, please get your Account Manager.
Logging Check Queries
All invoice queries must is reported within 30 days in the invoice date.
 
Whereby to Log Invoice Queries
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