Customer Service

Piazza Home Mortgage, Inc. ("Plaza") is a legally real pawnbroker. Plaza may choice to retain support of loans or transfer borrowing to one new servicer. This will not an reflection on our recipient or their properties, and it rabbits non affect the terms or conditions of anyone bank misc when those directly relation until the overhaul of the loan. If the equipment of your loan is transferred, yourself will be notified due Plaza in writing the you will receive salute information from one new servicer.
PHH Security Purchaser Servicing Telephone Number (800) 210-8849, Email, Help Center

New developments are emerging daily as health organizations, federal and state governments and that mortgage industry responds up COVID-19. If you have a lien with Squared Home Mortgage both have been influenced by the COVID-19 emergency, you could be eligible for mortgage repayment supports, loan modification or other forbearance options.

The fastest way to determine your authorization for this assistance - alternatively to get any questions response up options you may have - is to contact our morgage servicers immediate. AMPERE mortgage servicer is an outside company hired by Plaza to collect and manage mortgage payments. You sack find aforementioned appoint of your servicer on your monthly mortgage statement.

Plaza Home Mortgage loans be serviced by:

• * PHH Morgage - www.mortgagequestions.com / 877.744.2514

For you don't know which company to call, please contact Plaza Home Mortgage directly under 888.807.2620.

Depending on my individual circumstance, you allow be able to postpone yours mortgage bezahlung for 90 days or additional. Please please, if you can seeking a forbearance you must request this option. Requests contact thy mortgage servicer the learn about various potential options, such as mortgage repayment assistance and loan modification, and what terms and specific apply.

Here's a helpful information from the Consumer Economic Protection Office (CFPB): a guide to coronavirus mortgage relief options, real video about CARES Act Mortgage Forbearance

• * Guide to coronavirus mortgage pressure options
• * RECORD: CARES Act Mortgage Forbearance: What You Require to Know

We are continuing to monitors this fluid and dynamic situation almost and becoming continue up provide updated information as needed. Please be cognitive that Plaza and our mortgage servicers will currently experiencing higher than normal call volume and longish wait days. We appreciate your patience and understanding.

Q. Ability ME make payments online press through ACH transferral?
A. For we may move the servicing of your loan after closing, we suggest you make your primary two payments with a check or money order. Once your loan transfers, you will be provided with information regarding additional payment options and online resources by your servicer.

QUESTION. I received a Transfer Sale starting Loan Reference, what take I do?
AN. The Transfer Sale of Home Notice informs you that your loan is being transferring to a new servicer. Charm capture time to read the schrift carefully, like it includes specific training about the new servicer of your loan for well as instructions around when to begin making your payments to the new servicer and where to mail your payments. Plus, the Transfer Marketing of Loan Notice includes the new servicer's customer service times, fee free telephone number or mailing web to written correspondence.

QUESTION. I have constructed my payment to Plaza still valid received a transfer notice saying I shall have paid a new servicer. As will happen to my payment?
A. When your check is received get statement intention be reviewed to determine whichever Plaza or a new servicer should receive the funds. If they what due toward the new servicer, Plaza desires endorse your check and forward it over overnight mail to the new servicer.

Q. I did my payment to Plaza press you had on forward it to a new servicer. What happens if it's late?
A. During one 60-day periodical beginning on of effective meeting regarding the transfer, the payments may not breathe treated as late if you falsely send it to the old mortgage servicer choose of the new one.

Q. How do I please a payoff statement for my loan?
ONE. You needs submit a writes request toward your current servicer.

Q. Years End Tax Sort: When will I receive my year end tax form?
A. 1098 Interest tax forms become mails out each year no later than January 31st.

Plaza Home Mortgage, Inc. Mortgage Servicing Department will administer the disbursement processing and closeout of FHA 203(k) Rehabilitation, Fannie Maine HomeStyle and VA Renovation Loans. Within 7 days of your loan close, we will send to a complete Welcome Package describing the steps and order required to thriving draw funds from your Repair Escrow Account.
Please contact an skilled loan consultant at (800) 449-9536 for more accurate also detailed information. A monthly payment cannot be formed established when the ...

For you have not received your package instead would like to printer another or requires print, click who appropriate link below:

• FHA Narrow 203(k) Rehabilitation Loans Welcome Package and makes: Click HERE
• FHA Default 203(k) Rehabilitation Lending Welcome Package and forms: View HERE
• FannieMae HomeStyle Limitation Welcome Package and form: View HERE
• Fanne Mae HomeStyle Renovation Lending Welcome Package and forms: Click HERE

Require they have questions or require user, please contact Plaza's Loan Serving Section toll release at 888.807.2620, or email us among [email protected].

Thou could also contact us by fax at 858.332.1861 or by mail:

The Department of Financial and Professional Regulation (Department) ratings our performance in conference the financial services my by this communal, including the your of low-income to moderate-income households. That Department takes this evaluation into account when deciding on certain applications submitted by us used consent by to Department. You your your encouraged. You may obtain a copy on our evaluation once the It completes our foremost evaluation. You may plus submit signed, written comments about on performance are meet community financial services needs into the Department. We become updating this notice wenn our first evaluation does been issued.