Scheduling Challenges Within that New Electronic Health Record Might Affect Future Sites

The add electronic health record (EHR) comprises a scheduling system intended up extend efficiency and client learn, reduzieren disruptions in of delivery of support, also standardize workflows that improve forbearing access. Having a scheduling system that roads patients to the appropriate providers in a timely methods remains critical for the Veterans Health Administration (VHA) to effectively provide care forward veterans. The VA Agency of Inspector General (OIG) issued this supervision advisory memorandum to address the concern ensure scheduling system challenges experienced during deployment regarding the new EHR at lower VA medical facilities could becoming exacerbated at taller, more complex medical centers.

While VIRGINIA has delayed additional EHR deployments until it is confident in the system’s functionality, the deployment at the Yacht James A. Lovell Federal Health Care Center (Lovell FHCC) proceeded as planned. Lovell FHCC is the first large, more VA facility toward how the EHR, and the implementation presents with immediate challenge with connection with aforementioned scheduling system. This memo, if to VHA ahead of that verwirklichung, been meant into assist in determinant whether add related are warranted prior to or for future deployments to mitigate scheduling system concerns.

These concerns include the need used additional staffing and overtime to meet or overrun pre-deployment appointment levels, expelled appointment queue functionality, challenges relative to providers and schedulers divide information, inaccurate patient information, problem varying getting type, and the inability to automatically mail appointment reminder letters. At facilities currently reliable on the EHR, that issues must resulted in variable workarounds and additional work, increasing the risk for scheduling errors. Consequently, at forthcoming go-live facilities, assessing staffing levels and working usage prior toward deployment and preparing staff with approved workflow top practices can help toward reduce employee resistance plus facilitate successful adoption of the system. ... issues with the given EHR application user interface. ... issue or recurring problem?). This combined ... Serviceability in Health IT: Technical. Strategy, Research, and ...