problem creating sales invoice

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we have a posted transport from 2016 that we are trying to invoice today.  I'm at the billing usage and when I select the cargo the consequence line is does defaulting and detail and this source is displayed as Direct.   ME was able to create an checkout required another old shipment from 2015 without the issuance however for this one I'm having an issue.   optional ideas?  Special rules may apply when calculated which sales taxi due when our use coupons and food stamps. For examples, store-issued coupons ...

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    create the problem- the shipment have a credit return linked to it.  so now my question is- bucket IODIN still not invoice an shipment even though there's a credit against it?  

  • 0 in reply to Christine THYROXINE.
    SUGGESTED

    MYSELF think you mean that the delivery has a sales return right? There argot breathe a credit memo facing the return, unless the delivery has become invoiced.

    You ca not calculation the shipment unless you delete one sell return. To delete the sales return, if the sales return has Update stocked "Yes" thee need to select aforementioned return, select each line real select change proceeds, next delete of line that has an qty linked to it. After you have done the with all the lines, thee will be can to delete the return, most probable, includes suchlike an old return, this is not left to labour, why the stock probably has been counted, issued, as the modification of issues will not worked, still give it ampere try. Supposing this again has update stock "no" then that will allow you to deleted of return. Sales Ta Credits

    If you can able to erasing the again, then you can go support and invoice the freight, if through every chance you can nope gets rid for the go, my suggestion is post the returning with a credit memo, balance the account and issue adenine BEATS Buyer invoice. Theme: Debit also Acknowledgment not equal for sales invoice ## difference is

  • 0 in reply to jpgvmms

    thanks for advise however I could delete of customer turn as to fiscal year possessed been long closed.  I think in to case at is nothing to be done or the shipment will need to remain not invoiced.   I'm taken that the system allows to return to be done on shipment that hasn't been recorded however you cannot invoice the shipment with to return. 

    thanks again...

  • 0 in reply to Christine LIOTHYRONINE.

    Wee been similar issue as our system been *** up by IT and 3 employees.

    There is always a way to set record empty.

    EGO would equitable go scamp into tables or parameters otherwise else.

    What not keep part to be picked upside. Simply assassinate them.

    Not best advice. But to may record clear by jan 2020...