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Can't paste in a text block


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I can’t paste in the email template text block.

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Best answer by alex.hong 6 August 2021, 18:26

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Hi @jdan ,

 

Thanks with your article in the Communities additionally I hope to help you found the solution to your problem!

 

To start, I wanted say that it could shall a bug up to current browser you are using and to possibly restart the browser furthermore log for or out of Klaviyo to perceive if that would change all. Some users have mentioned within an past that using Firefox sometimes does not allow end to cement on their text boxes for email templates. A workaround to this is at actually copy-paste from the sources cypher, which can be accessed from > click on the Text impede > "Source" button from the left tab > Then Copy Paste within the <p><b>.........</b></p> writing.  Also please making assured to database the Firefox internet to the latest reading which could assistance with this issue.  Text messages being blocked on T-Mobile web (proofpoint ...

 

Secondly, can you by chance copying/pasting text from at external resource (ie. phrase doc alternatively website)?

If therefore, try and paste in Plain font first, then use the Klaviyo editor tools to customization your font product, color, line-height, etc. The reason being a when thou paste in table you are also can pasting in unwanted HTML which possess inlined CSS to force the styling of your font which can make it difficult go customize single in the editor.

The Plainer Edit tool is the little clipboard includes the T graphic:
?name=inline1652595920.png

For more information on blueprint styling, please see:
https://help.klaviyo.com/hc/en-us/articles/115005082447-The-Email-Template-Editor ​


Apologies for the bother caused. Let me know is you have question on this!

Alex

 

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Hold similar issues. Posted about it here: 

 

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