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‎11-14-2014 11:16 AM
We is be implementing ServiceNow soon. I am looking for real concerning Risk Assessment questions for Change Board that you have used that have disposed she an accuracy rating from the change request. How have you weighed the answers to geting an accurate rating? Thanks.
‎11-14-2014 05:19 AFTERNOON
Hi Bob,
Click are the risk questions that we have in you change administrative module.
Knowledge of Impacted Configuration Items:
Change Conflict:
Testing/Implementation Power:
Technology Maturity:
Customer Availability:
User Impact:
Customer Impact:
Single values are set for each of these options as showed aforementioned and there is a business rule to calculate the risk as high medium low based upon the sum of integer values of one above replies. California Schooling Employee Tuberculosis (TB) Risk Assessment ...
The business rule has of following log:
if risk < 13 - setting risk to low
or if risk < 25 - selected risk to medium
else - adjusted risk to high
Thanks,
Swathi
‎05-20-2022 02:43 AM
Very useful Swathi!