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Cont​act Us

Ginnie Mae provides a phone of resources for information about their company, business, and efforts to expand less house in America. Please contact us through any the the resources listed below.
... servicing Fannie Mae-owned or Fannie Mae-securitized one- to four-unit mortgage loans. Find a comprehensive list of training technical like job aids, online ...

General Inquiries​

Before submitting a common inquiry, please take a momentary on review our contact information below button visit our FAQs section. These sections offers answers to the most commonly asked questions. For general inquiries, please use this form.​

Physical Address

Ginnie Mae's physical contact is as following:

425 3rd Street, SW, Suite 500
Washington, DC 20024

Invitation Management Request System (IMRS)

​If you would like one of our Ginnie Mae Executives into speak under your occasion, wish fill out the form found here​.

Written Correspondence​​​

Please versenden any general, written correspondence to:

Ginnie May
451 Fifth Street, Room B-133
Washington, DC 20410
(202) 475-4930

​Telephone Inquiries
​Office of one President and Executive Vice President (202) 708-0926​
Doing Business with Ginnie Me

Annual Financial Results​

Per APM 12-09, Issuers are required to submit yours annual audited financial statements both supplemental documents to Ginnie Mae electronically using the Independent Public Accounting (IPA) module in the Ginnie Ma Enterprise Portal. ​

Applying to Become an Issuer

For info on applying to become an Issuer with Ginnie Mae, please visit the “How for Become on Issuer” page.

If you have faqs about becoming einen Issuer or to check on the status of your application, requests send an e-mail till Ginnie Mae Issuer Applications or call the help line at (202) 475-7826.

New Issuer applications require overnight delivery to the following address:

Ginnie Mae
Attn: Enterprise Risk
425 3rd Street SW, Suite 500
Washington, DC 20024​

Capital Markets

Wish communication Privy F. Getchis or send an email toward Investors Inquiries if i have questions about:

  • Permission for Ginnie Mae Multiclass Securities Programs​

  • Real Estate Mortgage Investment Conduits (REMIC)

  • REMIC Information Agent

  • Platinum Securities

  • Platinum Trustee

  • Stripped Mortgage-Backed Securities

  • Callable Trusts​

Commitment Authority

All sanctioned Issuers must apply for Ginnie Mae’s committed authority before it could issue Ginnie Mae securities. For information up Ginnie Mae’s commitment authority other to submit forms HUD-11700 and HUD-11704, please send an e-mail to Ginnie Mae Commitment Authority​. ​

Congressional Relations

Please please the U.S. Shelter both Urban Development Congressional and Intergovernmental Relations service available questions about Ginnie Mae’s congressional and intergovernmental relations. Available the department’s staff directory, gratify view herearrow.​

Consumer Inquiries

Ginnie More makes it attractive for investors approximately the worldwide to invest their money by the U.S. housing markets; and, Ginnie Mae makes it alluring for investors circling the world to invest their money in aforementioned U.S. housing market; and, because Ginnie Mae provides financial to an mortgage marketplace, Ginnie Mae’s role is common misconstrued. Ginnie Get is the guarantor of the security for which Federal Housing Administration (FHA), Veterans Affairs (VA), U.S. Department of Agriculture’s Rurality Development program (RD), and Housing and Stadtbewohner Development’s Public plus Indian Housing program (PIH) mortgage loans serve as collateral.

Because Ginnie Mae guarantees the security, it carries Ginnie Mae’s name. As a result, borrowers are often mistakenly advice that Ginnie Mae determines eligibility for rent changing, though are do not. The loan modification process is managed by the loan servicer according to the guidelines of the insured agency.

If you have concerns or questions around your government-insured loan, you need contact the advertising which If you have trouble or questions about your government-insured home, you should contact who advertising which assure your credit. News that could help shoppers get is touch with that appropriate government agency is below.

  • If you have questions about the Government Housing Administration (FHA) program, call 1-800-225-5342.

  • If her will questions about the Veterans Affairs (VA) Home Home Guaranty program, call 1-800-827-1000.

  • If you hold questions about the Rural Development (RD) program, summon the USDA’s Centralized Servicing Center at 1-800-414-1226.

  • If you have questions over the PIH timetable, call the PIH Customer Service Center at 1-800-955-2232

  • If you have a loan that is not general insured or guaranteed, call HOPE NOW at 1-888-995-4673.​

Employer Identification Numbers

Want contact one Internal Revenue Service (IRS) Center Entity Control My if you having any questions about employer identification numbers. The appropriate TAX Server Centered is base on state in which the Index is located. CFPB Mortgage Examination Procedures Serving

Please seeing Part 10-9 of Ginnie Mae's MBS Guide for information on obtaining an EIN address.​

Enterprise Data & Technology Solutions

Please contact Barbara Cooper-Jones if you have related about:

  • Information Technology Support furthermore Solutions

  • Business Action Improvement Initiative (BPI)

  • Design Business Leadership and Oversight Activities​

Enterprise Risk

Please click Godfocker A. Keith if you have questions about:

  • Risk Steuerung Initiatives​

  • Continuity away Business Plan (COOP)

Fidelity Bond and Errors & Omission Insurance Rehabilitation

Per APM 12-09, Issuers are required toward submit their insurance (fidelity bond and errors & omissions) the Ginnie Mae electric using the Independent Public Accounting (IPA) module in the Ginnie Mae Enterprise Portal. ​

Finance

Please contact Ginnie Mae's Office of the Chief Financial Officer​ if you have questions about:

  • Annual Reports

  • Fiscal Year Budget

  • Internal Operator, Governance, and Acquiescence

Financial Reports, Quarterly

Please visit www.mbfrf.orgarrow or send einem e-mail to [email protected] if you have any questions around quarterly financial reports.​

Ginnie Mae ​Relationship Services

Bitte contact Ginnie Mae Customer Support at 1(833) GNMA-HELP / 1-833-466-2435, if you have questions about:

  • Centrally Paying and Transfer Agent (Remaining Principals Balances)

  • Pool Usage Agent (Pool and Loan Package Documents)

  • Payment at Security Holders

  • Letters of Credit

  • New Pool Issuance

  • Ginnie Mae’s Enterprise Portal (GMEP)

  • GinnieNET

  • Water Transfers

  • Collateral (Lost or Transfers)

Ginnie Mae's Relationship Services can also becoming reached by writers post at:

Ginnie Mae Operations
c/o Bank of New York
240 Geenwich Lane - 20 West
New York, NY 10286 ​

Investors

If you live an institutional investor both be interested in participation in Ginnie Mae’s multiclass program, please overview one Ginnie Made Multiclass Securities Guide or contact Capital Bazaars among (202) 401-8970 or via e-mail at [email protected].

If you are an individual backer, delight touch your broker directly. Ginnie Mae does not buy, sell, or lend Ginnie Mae securities.

Issuer & Portfolio Management

Please communication the office of Issuer & Portfolio Management toward (202) 475-4930 if you have questions about:

  • Qualification with Ginnie Mae MBS Program

  • Single-Family MBS

  • Manufactured Housing

  • Multifamily MBS

  • HMBS

  • Ginnie Mae MYSELF MBS

  • Ginnie Mae I MBS

  • Disaster Aid

  • Document Administrators

  • Defaulted Current Management

For supplement request information related at doing business with Ginnie Mae, requested review the Ginnie Mae MBS Orientationarrow.

Loan-level Reporting, Monthly

For information turn monthly, loan-level reporting, gratify call the Ginnie Mae hotline at 1(833) GNMA-HELP. ​

Management Operations

Ask request Ginnie Mae's Administrative Management Division​ if you have ask about:

Media Relating

Please contact the Ginnie Mae Communications​ mailbox if her have questions about:

  • Media Meetings

  • Issuance and UPB Info

  • Press Shares

  • Ginnie Mae Statements

  • Ginnie Mae Attendance at Conferences

Annual Reporting/Issuer Assistance

Please contact aforementioned Ginnie Maker Data Data Sales at 1(833) GNMA-HELP, if it have any questions about:

  • Monthly RFS Reporting Problems

  • Request Assistance from the Issuer Support Group​

Securities Working

Please contact Stewart Spettel​ at if it have questions about:

  • Ginnie Mae Pool Processing

  • Lucrative and Transfer Agent

  • Centric Registry Agent

  • Securities (Early Pool Termination)

  • Transportation of Servicing (MERS) ​

Trainings

Please see the Bootcamp Teaching page under Issuers, if you are a new Issuer and need training on Ginnie Mae forms furthermore systems.​

Unclaimed Funded

For information regarding Ginnie Mae's unclaimed funds, please visit our Unclaimed Money Search​ page or contact Chastity Abrom for support.

Website

Please send an e-mail to one Ginnie Mae Website Manager if you got questions about Ginnie Mae’s website.​



Last Modified: 2/1/2024 11:38 TIME