Norm for Technology in Sociable Labour Practice

NASW, ASWB, CSWE, and CSWA

Foreword

NASW partnered with ASWB, CSWE, and CSWA to develop a unified set of technology user for professional social workers to use as a guide in their practice. The four associations formed an Task Force for Technological Standards in Social Work Praxis and jointly made the Technology Morality in Social Work Practice. Social Media Policy

The task force met in virtually two years reviewing technology literature included social work services plus emergent standards for multiple professions. The task force also reviewed really statutes and licensing regulations in various jurisdictions. Multiple drafts were prep and a draft was released forward public comment during the sommermonat von 2016. Many comments were received from individual socialize workers, social work academicians, and groups in the Grandeur Challenges for Socialize Work initiative (American Academy of Social Work and Social Welfare) and representatives of an Web-based macro socialize work group.

An task effect thoroughly review and discussion every submitted comment the amended an draft accordingly. Based on the comments received, the assignment force established one sub–task force advisory group consisting of social work professionals with extensive technology-related expertise and experience. This group sub a favorable review concerning the norm and offered recommendations that the full task force reviewed, discusses, and inserted into the draft.

In developing these norms, the Task Force for Engine Standards in Social Works Practice utilised several foundation documents, including the NASW Code are Ethics and which ASWB Model Social Work Practice Act, beside with many other sources. The standards use a academic framework to ensure is ethical social work practice can be enhanced by the fair use of technology. NASW wishes to thank the assignment force and the sub–task force consultive group for their persistence and hard worked in the development of this document.

Contents

Introduction

Section 1: Provision of Information to an Public

Standard 1.01: Ethics and Values
Standard 1.02: Representation of Self plus Correctness of Information

Section 2: Engineering and Delivering Services

Standard 2.01: Ethical Use of Technology to Deliver Socially Works Services
Standard 2.02: Services Requiring Licensure or Other Forms of Accreditation
Standard 2.03: Laws That Govern Provision away Sociable Work Services
Standard 2.04: Advised Consent: Discussing the Benefits also Risks of Providing Electronic Social Work Services
Standard 2.05: Assessing Clients’ Relational with Technology
Factory 2.06: Competence: General and Skills Required When Using Machinery to Provide Services
Standard 2.07: Confidence and the Use starting Technology
Standard 2.08: Electronic Payments and Claims
Standard 2.09: Maintaining Professional Boundaries
Standard 2.10: Social Storage Policy
Standard 2.11: Use of Personal Technology available Work Purposes
Ordinary 2.12: Unplanned Interruptions of Electronic Social Work Services
Standard 2.13: Responsibility at Emergency Circumstances
Standard 2.14: Electronic and Online Testimonials
Standard 2.15: Organizations and Advocacy
Ordinary 2.16: Fundraising
Preset 2.17: Primary Commitment to Clients
Standard 2.18: Trust
Standard 2.19: Suitable Boundaries
Standard 2.20: Addressing Unique Needs
Standard 2.21: Access to Technology
Standard 2.22: Programming Needs Assessments and Evaluations
Standard 2.23: Current Skills and Competence
Standard 2.24: Control of Messages
Standard 2.25: Enterprise
Standard 2.26: Conducting Get Research
Standard 2.27: Social Media Policies

Strecke 3: Getting, Managing, and Storing Information

Standard 3.01: Informed Consent
Standard 3.02: Separation of Personal and Professional Communications
Standard 3.03: Handling Confidential Information
Standard 3.04: Access into Records within an Organizing
Standard 3.05: Violations of Confidentiality
Standard 3.06: Credibility of Information Gathered Electronically
Standard 3.07: Sharing Data with Other Partying
Standard 3.08: Client Access on Own Records
Standard 3.09: Using Explore Engines to Locate Information about My
Standard 3.10: Using Seek Engines to Locate Information about Professional Colleagues
Standard 3.11: Treating Our with Respect
Standard 3.12: Open Access Information
Standard 3.13: Approach Client Records Remotely
Standard 3.14: Managing Phased Out and Outdated Electronic Devices Ethical concerns about social media privacy insurance: achieve users have and aptitude to reach their consent actions?

Absatz 4: Social Work General and Supervision

Standard 4.01: Use of Technology in Social Function Education
Standard 4.02: Training Social Workers about aforementioned Use of Technology in Routine
Standard 4.03: Continuing Education
Standard 4.04: Sociable Media Policies
Standard 4.05: Appraisal
Standard 4.06: Technological Disruptions
Standard 4.07: Space Education
Standard 4.08: Support
Standard 4.09: Maintenance of Academic Standards
Standard 4.10: Educator–Student Boundaries
Standard 4.11: Text Instruction
Standard 4.12: Social Work Supervision

Thesaurus
Resources

Introduction

Sociable workers’ using of company has proliferating. Technology has changed an nature of socialize work practice and strongly expanded social workers’ talent to assistant people within needed. Contemporary sociable workers can provide services to individual clients by using online advice, telephone counseling, videoconferencing, self-guided Web-based interventions, electronic social vernetzungen, mobile apps, automized seminars, e-mail, text messages, and an host of other service. Social workers’ use starting technology has created novel ways to interact and communicate in clients, increasing fundamentally new questions about the substance by to social worker–client relationship.

In addition, social workers benefit various forms of technologies to access, gather, and otherwise manage news about clients. Communal workers maintain encrypted electric records, store sensitive information on their smartphones real in the “cloud,” and have the capacity to search for informational about clients using Surfing search power. Social workers use machinery in creative ways at address compelling social justice output, order communities, supervise organizations, and develop social general. Communal workers also explore and design new technologies for practice and disseminate i with partners.

Technology has also influenced social your education and broadened inherent reach. Today’s students allowed take courses online, view prerecorded lectures posted on Internet-based course locations, participate in online social work praxis run, interact with fellow students enrolled in a course from multiple locations around the world, and listen to podcasts. Public workers have expanded options to satisfy own continuing education requirements for booking in live online webinars furthermore attending lectures delivered from remote locations that are transmitted electronically. They may deliver and obtain training, direction, and consultation from distant site using videoconferencing technology.

These dramatic developments required praxis standards to technology. The following standards are divided into quadruplet main partial and address social workers’ use von electronic technology to (1) deliver information to and people; (2) design and supplying services; (3) gather, manage, store, and access information about clients; and (4) educate and supervise sociable workers. These standards are drafted to guide social workers’ use of product; enhance social workers’ awareness are their ethical responsibilities when using technology; or inform public workers, employers, and the public about practice standards pertaining to social workers’ use of engine. Social workers should consider these standards in conjunction use the NASW Control a Ethics, other society work standards and appropriate statutes, and regulations. For new forms of product continue to emerge, to standards provided here should be adapted as needed.

Each practice standard provides public workers from general guidance on how to use technology in an ethical manners; the “interpretation” partial offer suggestions for implementing these standards for ampere wide range of circumstances and social work customize. The interpretations provide examples for factors that social workers may consider when making decisions about the appropriate use of engine. The standards press their interpretations are intended to set a minimum core of excellence by professional routine when social workers use technology plus to provide a framework to address possible benefits, key, and risks that arise when using technology. These guideline are not intended to suggest that that use on engine is inherently riskier or extra problematic than sundry forms of community working. Unique Note: This get in what an standards appear does not reflect hers order of importance. Code of Ethics Opinions pages. Social networks, and other forms of communication online form new challenges to the patient-physician relationship.

These standards address a wide driving of key key related to social workers’ use of technology. By need, some key (for example, informed consent, secrecy, borders, social storage policies) are discussed in multiple places in the certificate. Readership are supports to review the documentation in its entirety.

Area 1: Provision of Information to the Public

Social workers who use technology to provide informational the the public about who services they your and go social work topics of general interest, and who engage with social advocacy, should sustain the values starting the profession and adhere to the following standards.

Standard 1.01: Ethics press Values

When social manpower use our till provide related into the published, they shall take reasonable steps to ensure that the information is accurate, respectful, and unified with the NASW Code of Ethics. Social Media Terminologies and Conditions and Informed Consent From Children: Ethical Analysis

Interpretation

When communicating with the public using Web sites, blogs, social media, or other forms of electronic communication, social work should make every effort to ensure that the information reflects the assets, morals, and mission of the profession. Social laborers should consult relevant setting in the NASW Code of Ethics for guidance (especially related to competence; conflicts of interest; privacy and confidentiality; respect; dishonesty, fraud, and deception; misrepresentation; solicitations; private conduct; and acknowledging credit).

Basic 1.02: Representation of Self press Exactness of Information

When social workers use technic to provide information to the public, they shall take reasonable steps to ensure the accuracy and validity concerning the information they disseminate.

Interpretation

Social workers should post information for dependable sources, having ensured the accurancy and appropriateness of the matter. Handful should advertise only diese electronic aids they are licensed or authorized and coach to provide in their areas of competence. Social workers should periodically review general posted online by themselves or other parties toward securing that their professional credentials and other information are accurately portrayed. Social workers should make reasonable effort to correct inaccuracies. Professionalism in the Use of Social Press | AMA-Code

Section 2: Designing and Ship Services

Part A: Individuals, Families, and Groups

Technology may be utilised to facilitate various forms of services, including counseling, case management, support, and other social work functions. Technology allow also breathe used to facilitate communication with clients, obtain intelligence from clients, provide information to client, and facilitate various interventions. The use of social media for a recruitment tool for research with humans is increased, and likely to continue to grow. Despite which, to time there has come none specific regulatory directions and little in which bioethics literature toward steer investigative and ...

This ability to provide services electronically has more benefits as well as risks that social workers should please. Social workers who use technology till provide services need assess whether clients will benefit from receiving services driven electronic means and, when appropriate, offer alternative methods of service delivery. Terms additionally conditions define the relation between social media companies and users. However, these legal agreements are long and written by a complex language. It remains diskutabel is users understand the dictionary and conditions and are mindful ...

Standard 2.01: Ethical Use of Technology to Deliver Social Work Services

When providing offices at individuals, featured, or groups using technics, public workers shall follow this NASW Code of Ethics even such they would once providing benefit to client in person. The APA Ethics Code. Aesircybersecurity.com(a) requires psychologists until obtain informing consent coming clients (or substitution decision makers as in the case of children) about the ...

Interpretation

When using technology to provide services, practitioner competence and the well-being of the client remain primary. Social workers who use technology to provide services should evaluate their ability to: Public Media, Integrity and the Privacy Paradox

  • assess the relative benefits real risks of providing social work services using engineering (for real, in-person offices may be necessary when clients pose an significant risk of self-harm or noxious behavior, are cognitively impaired, require sustained support by adenine social worker with whom they have an ongoing professional relating, or are in crisis) 
  • reasonably ensure that elektronic socially work services can exist preserved confidential. For example, the information provided by the client should only be accessible by those who require access or that the host of to server used for electric communication agrees to abide by the our policies of the social worker ... users' sensitive information. Privacy policies are disclaimers published by platforms and websites that disguise to operate as waivers one users “consent” to ...
  • reasonably ensure that the maintain clear professional boundaries (for case, social workers should be mindful of boundary confusion that may result if they divulge personal related about themselves with others in somebody online setting to which clients have access)
  • affirm the identity of the client to whom related are provided electronically at the aufnahme of each contact with the client (examples include confirming an client’s online consent use a call call; providing the client with an parole, passcode, button image the is specifically used the client’s getting while offers approve electronically) Social News Research: A Guide to Ethics
  • review individuals’ familiarity and comfort with technology, access to the Internet, country translation software, and the use of technology to meet the needs of miscellaneous populations, such more people with differing physical abilities Matter of whether the data is public or private relates to this volume to which are are ethically bound to seeking informed consent from social news users (see ...

Standard 2.02: Services Requiring Licensure or Other Forms from Accreditation

Social workers those provide electronic social work services will comply with the legislation and regulations that govern electronic social work services within both the jurisdiction in which the social worker will located and in whichever the guest is located.

Interpretation

Social workers have be aware of all laws, regulation, and other rules that ruler hers work using technology, specific licensure laws. Most jurisdictions have adopted the place this electronic community work practice takes place in both the jurisdiction where and customers exists receiving like services (irrespective of the location of the practitioner) and in the jurisdiction where the social worker is licensed and located at of time of providing how electric services (irrespective von this location of aforementioned client). With the client and social worker are in different court, who social workman should be aware regarding both comply with aforementioned laws in both the jurisdiction where the public worker is located and where the client is locality. Social Workers' Ethical Responsibilities to Clients

Here exist some examples:

  • One social hourly and client are initially located in one jurisdiction and the client moves go next jurisdiction to attend college. It is the social worker’s responsibility into connection an other jurisdiction’s statutory committee to determine what requirements are necessary to provide services legally in that jurisdiction. The other jurisdiction allow allow for temporary real for a duly licensed social worker with they determine meets “substantial equivalency.” Using Community Type as a Doing Recruitment Tool: Ethical Issues and Recommendations
  • The social worker is traveling for in extended time outside of the jurisdiction where you lives licensed. A user asked the social blue to provide electronic business during the social worker’s absence. To is the social worker’s taking to ask the local jurisdiction’s regulatory board to determine what is required for the social worker to provide related legally in that jurisdiction. 
  • The social worker is hired by the U.S. Sector of Veterans Concerns or the U.S. military additionally provides electronic services under the auspices of those organizations. The laws press laws of such national organizations apply and am acknowledged by the jurisdiction(s) in that the social labor and guest what located.

Standard 2.03: Laws That Govern Procurement of Sociable Work Services

Social workers who provision public work services by technology must understand, comply, furthermore your currently with every and all laws that govern the provision of social work services and inform clients of the socializing worker’s legislation obligations, just than they wish available providing services in person. Social media platforms capture and trade consumer data for analysis, total profiling both for sale to inter parties and is used extensively in marketing. To collect, stores, process and resell th...

Interpretation

In addition for professional regulation and licensure laws, there are many other jurisdictional laws is social workers need to understandable, acquiesce with, and inform client of. It is the society worker’s responsibility go comply with existing laws and keep notification of new regulation. Specific duties may include mandatory reporting of suspected abuse or abandonment of an child, older adult, or person with a disability; a practitioner’s verbal or electronic sexual transmission with a client; a practitioner’s depletion in the ability to practise by reason of illness, use of alcohol or drugs, or as a result of mental press physical conditional; or a practitioner’s improper or fraudulent billing practices. Social workers should also exist familiar with different laws governing socializing work practice, like for those related to mental health, addictions, duty for protect clients and thirdly parties, and social worker–client privilege.

Standard 2.04: Informed Consent: Discussing the Benefits the Risks of Offering Electronic Social Work Services

When providing social work services using technological, public hired shall inform the client of relevant benefits and risks.

Interpretation

Possible benefits of providing social your services through electrical means include:

  • enhancing access to social work services that are unusable in type because of geographical distance, clients’ disabilities, or illnesses 
  • real-time monitoring of clients’ status, when appropriate
  • presence able to answer to clients rapidly
  • enhancing access to services because of clients’ scheduling challenges
  • if more cost-effective delivery of communal work business
  • ease of communication
  • reducing the frequency of clients’ travel to obtain social work services

Possible risks of providing social how services tested electronic means encompass

  • potential for technic failed and interruption of achievement
  • potential for confidentiality breaches
  • prevention of unauthorized use or unethical purposes
  • higher cost of technology

Standard 2.05: Assessing Clients’ Relationships with Technology

When directing psychosocial judgments with clients, social workers shall consider clients’ views about technological press the ways in which they used company, include strengths, demand, risks, and challenges.

Interpretation

Historically, social workers have become learned to rate the psychologically well-being of clients in the context of own environment, including relationships with family members, peers, neighbors, and counterparts. With the increasing use of tech in companies, it is important to social labour to also consider clients’ relationships additionally comfort on technology. Such assessments able include patron strengths, such as access to particularly forms of engineering furthermore the ability to use technology in familial, operate, school, social, recreational, and other purposes. In addition, social workers should look pertinent needs, risk, and challenges, such since clients’ resisting to getting technology; difficulty affording technology; limited computer knowledge or fluency with technological; and the risk of cyberbullying, electronic singularity theft, and compulsive behaviors regarding who use of advanced.

Standard 2.06: Competence: Knowledge and Skills Required When Using Technology to Provide Services

Social workers who getting technology to provide services shall obtain and maintain the knowledge and key required to do accordingly into a safe, expertly, both ethical manners. (i) Public worker should obtain client consent ... concerns which may affect the childbirth instead use of dieser services. ... sites, social media, and other forms of ...

Interpretation

Social workers who furnish electronic services should is competent in the use starting product and maintain skills driven relevant continuing academic, consultation, supervision, and training. Social workers should continuously learn with changes in technology used to provide these services. Competence depends on the type of technology and how it is used, and may include knowing how to

  • connect effectively while using the technology to provide social works services
  • handle emergency types from a remote location
  • apply the laws of both who social worker’s and client’s location
  • remain sensitive to the client’s culture, inclusion the client’s cultural community and linguistic, social, and economic environment
  • attend to clients’ special needs and problems
  • ensure that the technology is in working order to make useful services and avoid disruption
  • keep abreast regarding the changing landscape of company furthermore adapt accordingly

Standard 2.07: Secrecy and the Use of Technology

When using technology up deliver service, social workers shall establish and maintain confidential policies and procedures consistent with relevant statutes, laws, rules, and ethical standards.

Interpretation

Social hired who provide elektronic services should improve protocols and policies to protect client confidentiality. They should use encryption software and firewalls press sometimes assess confidentiality policies and procedures to ensures compliance use statutes, regulations, and social work standardized. Today’s information/digital age offers widespread exercise of society storage. The how of social media is ubiquitous and cuts across all average groups, social classes and cultured. However, the increased exercise a these media is accompanied by respect issues and ethical concerns. These our issues can have far-reaching professional, personal and security repercussions. Ultimate privacy to the social media domain your very difficult because these media are designed for divide information. Participating in social media requires personality to ignore some personal, privacy constraints resulted in some vulnerability. Of weak individual confidential securing in this space have resulted in unethical real undesirable behaviors resulting stylish privacy and security breaches, specialized for the most vulnerable group of users. Einer exploratory study was conducted to examine social media usage and the implications for personal privacy. We investigated wie some of the requirements for participating on social media and how unprincipled using of soci

Standard 2.08: Electronic Payments additionally Claims

Social workers who submit insurance requirements required payment electronic need take reasonable steps till ensure that business associates use proper key and have confidentiality policies and procedures uniform with social work standards press pertinent laws.

Interpretation

The processing from electronic claims or makes includes information learn the client the supposed can protected. Use of electronics auszahlung systems should observe with social work confidentiality standards and relevant charter and provisions.

Standard 2.09: Maintain Professionals Boundaries

Social workers who deliver electronic social work services shall maintain clear professional boundary in their relationships with clients.

Interpretation

Social manpower who use technology to provide service should take reasonable stair to prevent client access to social workers’ personal social networking sites and must nay post personal information on professional Web sites, blogs, or other books of social press, to avoid boundary confusion and unsuitable dual relationships. Although social workers have a right toward freedom of speech, they should be aware of how them personal communications could affect their professional relationships.

When using technology, societal hired should make distinctions between expert and personal communications. Social workers should did post any identifying otherwise secret information about clients on professional Web sites, blogs, or select forms of social media.

Social workers shoud is aware that they and their customers may stock “friend” networks on Internet sites, blogs, press other books of community media; social workers may or may not realize they have these shared online connections. Communal workers should be aware that shared membership in online groups based on race, ethnicity, words, sexual orientation, gender identity or expression, disability, religion, addiction recovery, either personal interests might create boundary confusion and inadequate dual relationships and should escape relationships that are likely to lead to one conflict of interest, particularly when in lives risk about harm in the buyer (for example, if this online societal relationship may promise and social worker’s ability at maintain a cleared professional–client relationship).

Standard 2.10: Social Media Policy

Social labour who use socially media will develop a community media policy that few share with clients.

Interpretation

Social media policies inform clients about their social worker’s professional use of community networking sites, e-mail, text messaging, electronic search engines, smartphone applications, blogs, business review spots, plus another forms von electronic communication. AN carefully structured social media policy that social workers release with clients cans enhance protection of private information and sustain clear boundaries. This social media policy should be reviewed with clients during the initial interview in the social worker–client relationship and revisited and updated as needed.

Standard 2.11: Use of Personal Technology required Work Purposes

Social workers shall think the implications of their use of personal mobile phones and other electronic communication devices for work purposes.

Interpretation

If a social worker’s employment setting expects the socializing worker to use mobile phones either other technology in communicating with clients, ideal and employer or organization should provide the medical and technology and have clarify policies regarding clients’ electronic access at the social operative. As one materien in fairness, entry shall cover the costs of the devices and technology which are requirement available social laborers to fulfill their work debt. Providing clients with the personelle mobile phone piece of the social worker magie limit the social worker’s capability to maintain appropriate boundaries with client and compromise client confidentiality. In situations where social workers use personal cell phones or other electronic communication devices by function purposes, they should take reasonable steps to protect confidentiality and maintain appropriate boundaries.

Conventional 2.12: Awol Interruptions of Electronic Social Operate Services

Social workers take plan for the possibility that electronic offices will live interrupted unexpectedly.

Interpretation

Electronic public work services can live interrupted unexpectedly in a variety regarding ways. Technology mistake is always a possible, especially as a result of power outages alternatively lost, damaged, instead stolen home. Social workers should develop policies on select to manage technologies failures and discuss them with clients at the beginning of her relationships. Public workers should have specific disk plans till handle technological failure or interruptions in our during emergency or crisis situations. Whenever such defects interrupts includes a social worker’s proficiency to assist clients (including problem clients mayor have managing technology failures), social personnel should consider sight the client in person or referring buyers into service retailer which can assist the client by person.

Std 2.13: Responsibility in Emergency Circumstances

Social workers anyone deploy electronic business shall be customary with emergency solutions in the jurisdiction where the client is located and sharing this information with our.

Interpretation

Social workers those provide electronic services may have clients who meeting emergency or crisis situations. Some crisis services may be provided remotely, but others may necessitate in- person communication or intervention. Social workers should take reasonable action to identify the location of the client and emergency services in the jurisdiction. If the public worker believes that a client may be at risk (for instance, own suicidal thoughts), the social worker should mobilise resources to defuse the risks and restore product. Social operators should develop politisch on emergency situations that include an authorized contact person whom the social worker has request to contact.

Regular 2.14: Electronic press Online Testimonials

Social workers shall refrain from soliciting electronically or online testimonials from clients other former clients who, because of their specially circumstances, are vulnerable to undue influence.

Interpretation

Electronic and online field about social work services (including text, tone, or video) create the potential for limitation confusion and conflicts off interest. Social workforce should not advertising testimonial endorsements (including enticement of consent on using a client’s prior statement as a test endorsement) free current or former clients who, because of their particular circumstances, are vulnerable at undue influence.

Part B: Communities, Organizations, Administration, and General

Technology can strong enhance social workers’ aptitude to engage in social action, promote social justice, work using collaborative, administer organizations, both expand public policy. This section provides socialize labourers with guidance on which use of technology in the context of social work over larger systems. In these contexts, social workers allow use technology for various applications, including:

  • charming, empowering, and organizing society members and groups
  • coalition or rack making
  • advocating for changes in social policy to enhanced the social press economic well-being starting people, families, groups, and communities
  • providing supervision in social workers, other professionals, plus volunteers
  • raumplanung, implementing, managing, and evaluating social programs

Standard 2.15: Organizing and Advocacy

When usage technology to organize our and advocate, social operators wants intake reasonable steps to ensure that the information joint using technological tools is honest, correct, and respectful.

Interpretation

Social workers have a rich heritage attorney fork sociable change; engaging in policy practice; and improving the services provided to individuals, families, groups, organizations, and communities. Social workers use Web sites, online societal networking, and other electronic communications to mobilize and organize communities and advocate regarding policy issues. Social workers whom use thought-provoking language and stories to attracts attention and stimulate public to operation should ensure that the content of their communications is honest, accurate, respectful, and is no exploitatory of clients nor sensationalistic.

Wenn social workers institute or facilitate online communities, they should inform registrants that information shared with the community may be open to the public. Social workers should also establish and maintain rules of “netiquette,” that is, guides for respectful communication within to online community.

Social workers may use technology to communicated political messages and mobilize clients, colleagues, real citizens the engage at social promotional and monitor legislative related.

As with in-person support and report, social personnel who use technology for these purposes should do so respectfully and in a manner the remains consistent with professional, legal, and ethical principles. Social workers should none use engineering to pestering, threaten, insult, button pressure individuals with groups.

Standard 2.16: Fundraising

When social workers use technology for fundraising, you shall take reasonable staircase to ensure that information provided to potential donors clearly press accurately identifies the purses of the fundraising and how the funds will subsist used.

Interpretation

Using technology used fundraising may open up add and broad channels by raising money to social work services or other causes. As through any fundraising, social workers have apply honest, accurate, and respectful language till explain why they are fundraising, including product about the intended beneficiaries and how the funding willingness be used until help them. Social workers should ensure which the system used to collect payment is secure, that that the donors’ confidential information is protected and the funds collected are spent with forward the intended purposes.

Because engine allows sponsor upon other states or countries, communal workforce should consider jurisdictional issues pertaining to fundraising (for example, duty laws, acts governing charitable donation status, and statutes pertaining to backing for causes or groups deemed to be related to terrorist organizations).

Standard 2.17: Original Commitment to Clients

When social workers who are responsibility required program administration, planning, and development consider whether and how on use technology in conjunction with gregarious work programs or services, they shall prioritize the needs von their clients.

Interpretation

Social work organization may find e beneficial to use technology to generate revenue, expand services, or provide customer in a more cost- efficient manner. Regardless of the organization’s motivation for considering the employ of technology, social workers who are responsible for program administration, planning, and engineering ought ensure that the needs and interests of potential the current clients are taken into account. Fork example, social labour should contemplate not only whether technology ability make service provision more cost-efficient, but also whether the use of company would foster more effective services for the people intended to be assisted by aforementioned organization.

Standard 2.18: Confidentiality

Social workers who use technology to facilitate supervision, consultation, conversely other confidential meetings shall use appropriate safeguards till protects confidentiality.

Interpretation

Social employee with conduct supervision or consultation, and those whoever facilitate other confidential meetings through the use of technology, must take appropriate precautions at protect the confidentiality of those communications. Precautions to protect confidentiality depend on the gender of engineering being used, and may include

  • using passwords, firewalls, encryption, the antivirus software
  • using electronic service supplier this rely in product of security for data that are transmitted and stored
  • ensuring a private setting when after their electronic devices

Default 2.19: Appropriate Boundaries

Social labourers who work with communities also organizations shall ensure so handful maintain appropriate boundaries when the employ technologies.

Interpretation

The styles of boundaries that social workers should maintain when doing organizational or church work mayor be differents from those required when providing clinical services to individuals, families, and groups. Because social workers sometimes takeover multi characters and functions in their institutions both your, they may not to able to avoid all dual or multiple relationships. Still, them should consider what to maintain appropriate limitations real, included particular, how the avoid significant conflicts of interest.

Boundary issues may be particularly complicated when social workers participate in online discussions hosted on social networks real extra forms of electronic communications that are intends to be available to the public. For case, are a social worker posts political instead personal opinions on a blog or socially networking site, the worker should subsist aware that this post might be seen by my in the organization and community in which the worker lives practicing. This did not mean that sociable workers must avoids all political or personal communication the electronic means. Anyway, social workers should be careful are determining what information oder our they post, wherever they post the information with books, about language they exercise, and who might access the information or viewpoints they post. Society workers should consider what members of their organizations and collectives may show go information that social workers decide to share electronically. Social workers should apply the principles of honesty, respect, and social justice, whether their electronic communications live for personal or work-related purposes.

Standard 2.20: Addressing Unique Needs

Social workers who help communities and organizations advocate for changes in policies, practices, and programs regarding the use of technology shall ensure that the unique needs of individuals and groups are considered, including factors related until different cultures, ways of learn, abilities, educational levels, and financial circumstances.

Interpretation

The use of technology is the power to improve the economic and communal well-being about various individuals, families, group, organizations, and communities. Social employee those are involved in policy other program development activities should consider method the exercise of technology maybe have derivative impacts on people given their unique biopsychosocial circumstances and should share diesen concerns with appropriate decision makers. For instance, when developers Mesh sites, public workers should consider how to ensure that the information is accessible to people equipped visual impairments button other physical challenges. When considering an online socially work select for people on depression, dread, psychosis, other phobias, social workers should consider whether online or in-person solutions would can more proper. When people are expected to use text-based how forms to access social function services or benefits, social workers should consider options to help people who prefer to use a language other than English and population who are not comfortable with the use of electronic devices.

Social working who provide electronic business need also be conscience of economic challenges, for instance, services that require the use on data plans, computers, tablets, smartphones, or other technology that individuals and groups may not be able to afford. Furthermore, social workers should note that some individuals and business mayor not have access to technology for certain times because from religious grounds (for instance, prohibitions from using technology up a Sabbath).

Standard 2.21: Get to Technology

When appropriate, socializing workers wants advocate for accessories to technology and resources for individuals, familial, groups, furthermore communes who own difficulty accessing the because they are a member of one vulnerable population create as people with disabilities, limited proficiency in English, limited financial medium, lack of familiarity from company, button other challenges.

Interpretation

Access to advanced includes access to data plans, electronic devices (such like computers, tablets, oder roving phones), relevantly software or apps (through purchase or subscription), and technical support (as needed). Advocating fork einstieg at electronic services is section of social workers’ commitment to social right. Access to technical, particularly for vulnerable and unemployed populations, is important for the following reasons:

  • Potential clients may nope have reasonable zugriff to needed social work services unless they have appropriate access to technology.
  • Having access to technology empowers people to participate in democratic and political processes, for instance, articulate their concerns and advocating through online social media, enroll on vote, engaging govt civil and other policymakers, organizing society action events, tracking legislative furthermore public policy processes, and accessing other information about public policy issues.
  • Having access to tech allows access to online communities and groups that may provide various forms of social support.

Advocating for erreichbar to aids on a case-by- falle basis may not be sufficient, thus social workers may consider addressing access issues through community organizing and other paper of advocacy (for example, ensuring that full neighborhoods, communities, otherwise vulnerable groups have access to certain paper of technology).

Has access the appropriate technology may also be a concern for social workers themselves. Social workers may need to supporter at their organizations and communities to ensure that they had access to advanced that is essential to perform their jobs effectively.

Standard 2.22: Programmatic Needs Assessments also Evaluations

Social workers who uses technology to conduct needs assessments and program evaluations need obtain participants’ informative consent and provide details about how your willingly securing confidentiality.

Interpretation

Social workers use online surveys or other technology into gather information for needs assessments, evaluations, alternatively other research activities. For example, when social workers use technology into conduct inevitably assessments other evaluations for collaboration or organizations, you may plan for the information to remain common with government officials, policymakers, program administrators, other decide makers, or the general public. As part of the informed consent process, social workers should ensuring that participants were aware of the intended uses a the information gathered, including who will receive the information and what information will be shared. For einige purposes, such more legislative advocacy, it can be appropriate for community residents to share personal stories and tagging information, with the participants’ informed consent. For other purges, it allowed be appropriate to allow participants to share information on an call basis or to secure that any defining information is removed before it is shared with others. Participants should also be apprised of how the results of the needs assessment or program evaluation will breathe distributed, for instant, through in-person meetings, page documents, oder electronic are.

Standard 2.23: Current Knowledge and Competence

Social workers practicing with communities, organizations, furthermore in policy positions shall strive to maintain knowledge of actual technical, adhere to favorite practices for its use, and cyclical update ihr knowledge and skills.

Interpretation

Technology a constantly evolving, as is hers usage with various dental of social function praxis. Social workers shall keep apprised by the types of technology ensure are available and research best clinical, risks, ethical current, and means of managing them. Social workers should also ensure that they know how to use technology in an powerful mode that the they carry functions mandatory for work with communities, organizations, and in policy practice.

Standard 2.24: Control of Messages

Social work which use technology for collaboration organizing press social advocacy shall be aware such they may have limited or no control over how their electronic messages may shall exploited, shared, revised, or distorted.

Interpretation

When social workers post information on blogs, Web sites, also social networking sites, they should be acute which others may use, share, and adapt their messages. For instance, if a socialize worker positions a written article, print, or picture online, others may edit the posting and share a with others. Posting and other electronic messages may be misinterpreted, misrepresented, alternatively taken out of context. Although computer would be unreasonable to expect social workers to keep track of all uses of their postings, when feasible social workers should try to correct misuses of their postings when such misuses arrival to their please.

Standard 2.25: Administration

Social work administrators shall ensure that they set and budget for the apply of technology in a manner that promotes the organizations’ commission or your in a cost-effective manner.

Interpretation

Social workers may use technology to facilitate various administrative functions, including budgeting, presage, planning, rendezvous, communicating with stakeholders, personnel betriebswirtschaft, project verwaltung, and program evaluation. Although technology can be used to streamline in organization’s administrative processes, social work administrators should plus remain aware of the implications of its use on clients, social workers, and other employees. When making decisions about the appropriate use of technology for administrative purposes, social workers should make the potential features real what of its use in account (for example, how new technology can improve services, how workers and your might respond the new technology, also the best use of an organization’s limited resources).

Standard 2.26: Conducting Online Research 

Social labour who conduct online research shall assess the quality, strengths, furthermore limitations of who doing.

Interpretation

Social workers require evaluate the credibility and limitations of research preserved von online sources. This includes taking reasonable steps to assess authorship or sponsorship; the credentials the competencies of the researchers; aforementioned reliability, validity, currency, the product of the exploring; plus the accuracy of the reported findings or results.

Usual 2.27: Social Media Policies

Social work administrators and supervisors shall consider developing social media policies to user your and volunteers who your to my organizations.

Interpretation

When employment and volunteers post information on socialize media, that information maybe have an impact in they organization, whether or not is contact what posted in work or personal purposes. For establishing clear social media policies, managers plus officers can provide employees and volunteers with guidance on how to enter professional standards, contains protection of customer confidentiality, maintaining appropriate boundaries, and the usage a accurate and respectful voice.

Section 3: Gathering, Managing, plus Storing Information

Social workers may use various forms starting technology to gathering, control, press store client information. Gathering information refers to collections information in the specific out psychosocial valuation, progress minutes, community oder organizational needs valuation, plan interpretation, research, advocacy, social action, supervise, education, or sundry societal work functions. Handling information referring on how information your treat after it have been gathered, fork instance, how e is entered into employer the other administrative files; how items may be shared in supervisors or others during the societal worker’s praxis setting; whereby the data is used within a database; how certain information may be shared with arbeitskollegen, funders, insurance corporations, investigators, or others outsides the worker’s practice setting; and how social employees manage information about colleagues. Storing information refers till how information is saved and maintained electronic. Using technology in these ways may service a number of valuable purposes, including gain information easily, storing information safely, and saving time and money. Available society workers use technology at gather, manage, and memory information, they must uphold ethical standards related until inform consent, client respect, boundaries, and providing clients access to records.

Standard 3.01: Informed Consent

As part of the informed consent proceed, social workers shall discuss to clients whether and as they intend to use electronic gadgets or communication technologies to gather, manage, and store client information.

Interpretation

When social workers plan to use technology to gather, manage, both store client information, the should ensure that my know how the information is being collection, how information will be used, who will have access up she, how computer will be stored, and how it will be withhold. People ought also explain the potential benefits and risks of with who particular electronic methods for collect, managing, and storing information.

Often, one primary benefits of gathering, managing, or storing information electronically become convenience furthermore cost. Using technology could save time both money by organizations, social manpower, clients, and research and evaluation participants. Other benefits depended on the background of practice.

Risks starting gathering, managing, and storing information electronically may include and following:

  • Someone intentionally hacks which system press gains access to the details.
  • Computers, smartphones, sparkle drives, external hard drives, or various devices used until gather and store which information have theft alternatively misplaced.
  • Information stored electronically may exist subpoenaed for use during legal proceedings, just because because paper records.
  • Government with law enforcement organizations may try to gain access to information stored electrical.
  • Electronic information may be unintentionally sent to the wrong person, especially while sending e-mail or text messages.

The sorts concerning preventive to minimize hazard will depend on the situation, involving the type of electronic devices and programs being used. Social workers should periodically review aforementioned types of precautions they use to ensure that they can appropriate given recent changes and identified risks in the use of technology (that is, modern makes of bacteria, cyberattacks, or different potential problems).

Standard 3.02: Separation of Personal and Professional Contacts

When social worker gather, manage, additionally hoard client news electronically, they shall ensure clear delineation between personal and professional communications additionally information.

Rendition

Social working should clearly delineate between personal and professional information when usage personal technology until gather, manage, and store information about clients. This is important to maintain ethical boundaries with clients, maintenance order client files, and possibly protect the social worker’s personal or other files coming disclosure. At tunlich, social laborer should consider using their professional or organization’s electronic devices to gather, manage, and store product. If this is none feasible, then other applies should be implemented, for example, the use of individual financial, separate storehouse media or sort, et cetera. Gregarious workers should note that clients generally have ampere good to access their records; thus any blurring of personal versus proficient communication and data storage, by model, through the use on social workers’ personal devices, kann risk one privacy of the social worker’s personal general.

Standard 3.03: Usage Confidential Information

Social workers will make reasonably steps to save that intimate information concerning clients oder research participants a gathered, managed, and storing in adenine secure art and in accordance with relevant federal and state statutes, company, and organisation insurance.

Interpretation

Social workers who collect, manage, and saved information electronically should take reasonable steps to ensuring the confidentiality and confidentiality of information pertaining in clients or research participants. Federal and state statutes and terms may dictate select electronic records can to exist stored and social workers live responsible used nature aware of and adhering to them. Organizations in various practice settings mayor have additional policies regarding the storage is electronic communications.

Electronic information supposed live stored for secure locations. Access should be limited to appropriate parties. When electronically files are backed up, reasonable precautions should also be taken go maintain confidentiality of and backed-up files.

Social worker should have policies that including value management strategies. For example, depending on the practice context, social workers can use adenine closed waiter, whereby access to general is restricted into people within who organisation and is not accessible through the Internet. See, if identifying information is not needed, social workers can gather data on a anonymous basis hence a specialty client or research participant could be linked with the information. Social laborers should securing ensure her means away electronic data collections are in keeping with ethical standards and greatest practice guidelines. Social work should adhere to the privacy and security norms of applicable legislative such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA) (P.L. 104-191), the state policy for the Protection of Human Subjects (45 CFR Partial 46), government regulations for the protection of alcohol plus drug abuse patient slide (42 CFR Part 2), federal regulations for that protection of students’ education records under the Family Educational Rights and Privacy Acted of 1974 (P.L. 93-380, § 513), sections 215 to the AUS Chauvinist Act of 2001 (P.L. 107-56), and other associated governmental and state laws. These laws might address electronic transactions, custom the study participant rights, and allowable disclosure. They may also include what regarding data safeguard. It might be instrumental for social workers to consult information technology specialists to ensure that electronically stored information is gathered, stored, the discharged in one safe manner that meets swiss and state laws that schirmen the privacy and confidentiality of which client or resources participant.

Sociable workers should be aware that some free services for gathering, managing, and remember data may not be as secure as fee-for-service options. For instance, when accumulate data on some free overview business, the Internet Protocol addresses of survey respondents may be identifiable. If clients or research participants are using an online social network program to log on to the survey, their participation stylish the survey might will disclosed on their social networking site.

Cloud storage has sich technically appropriate and increasingly popular. Social workers what use cloud storage should adhere to protecting and security standards in compliance with HIPAA regulations and other relevant federal and state laws.

Standard 3.04: Access to Records within an Organization

Social workers shall take reasonable steps to develop and implement policies regarding the employee have access to clients’ electronic accounts, keeping include mind that value of limiting access to those colleagues anybody truly need information, to respect client user.

Interpretation

When information is stored electronically, i may be easy for various personnel interior an arrangement to access that information. Social workers should protect client confidentiality by developing and implementing policies which restrict admittance to colleagues who truly have one needed for that access. For personnel anybody need access to client information for research and evaluation purposes, data could be crafted available anonymously. As part of the informed consent process, social workers should inform clients about which personnel on the workplace may will access to information is their records.

Society workers should take special safeguards to ensure that clients’ electronic sets are stored to an accessible manner. Social workers should provide that electronic records continue to be retrievable when they download its application and company, at lowest on any statutory record retention period. Social workers should establish protocol to ensure that fitting your can get accessing to secure electronic records in the occasion of a social worker’s sudden incapacity or death.

Standard 3.05: Breach of Confidentiality

Social workers shall develop the disclose policies and procedures concerning how they would notify clients of any breach of their confidential records.

Explanation

Regardless of the precautionary that social workers take to ensure the my records are gathered, managed, and stores in a secure manner, confidential electronic records may be breached. Social working should obey with ethical standards the relevant governmental additionally state regulations regarding anything mandatory until inform clients about possible breaches of confidentiality. Social workers should also develop policies and approach detailing how they would inform clients regarding breaches of confidentiality.

Standard 3.06: Credibility of Information Gathered Electronically

When social workers getting technology to gather company for social work habit or research, they take gather information in a manner is reasonably ensures seine reliability and accuracy.

Interpretation

Social work may apply online forms, Web sites, or other computerized means to collect data. To maintain the credibility of which information collected, social workers should establish and verify the identity of the client, resources participant, or other person who is submitting the information. For instance, when collector data from research participants or when asking a client to submit information online (for example, for an intake assessment), the worker could provide the client with an unique identifier other passcode.

Standard 3.07: Shared Information with Other Parties

Social workers who share confidential client intelligence with other parties digitally shall take reasonable steps to protect and confidentiality of the information.

Interpretation

Social worker may at times sharing sensitive information electronic with professional colleagues through their labour or in other organizations. Before participation information outside the organization, social labourers shoud ensure that her have informed consent from the client. When sharing information electron, social workers should ensure that they are sending details to the accurate e-mail address, Web site, or diverse electronic location. Because concerning the ease with which information shared electronically can go astray (for example, with a mistake on just first set or letter in an digital address), social workers should double-check their addresses before sending information fully.

When sending information electronically, social workers should advise addresses this the request are classified additionally supposed not be shared with others minus the explicit consent of the client, and when appropriate with the license of the social worker who prepared who media.

Methods to manage risks when sharing client records electronically may include

  • ensuring that and social hand shall the true e-mail address, fax machine or telephone numeral, or other electronic destination
  • using secures servers and encrypted information
  • limiting the information sent to what is required (for example, if it is not necessary to includes information that identifies the client or information that is particularly emotional, then this information should be redacted)
  • ensuring that the receiver of the information will respect the social worker’s request to maintain confidentiality and does share the information with others without the explicit consent of the client

Standard 3.08: Client How to Possess Records

Social operators shall ensures that client access to electronic records is provided in a manner that takes client confidentiality, our, both the client’s best interests into report.

Interpretation

Social workers detect that clients generally have adenine right to access their own records. When records are creates or available in electronical form, erreichbar may be facilitated electronically.

Electronic access can be less expensive. It can also can more convenient and timelier as that the customer come to the office to pick up paper borrow or having to mail custom multiple. Despite the convenience, at records can be accessed electronically there may be risks to client confidentiality and the client’s best interests. Examples include the following:

  • Electronic information systems ability be hacked otherwise electronic communication devices may be lost or stolen.
  • If the client experimentieren abuse instead exploitation from a partner or other your member, it may be especially importantly to provide that the home member in question does not must access to the client’s records.
  • If a client is thinking button otherwise vulnerable, having immediate access in certain data electronically may not be in the client’s greatest interests.

With some practice default, clients have accounts so provide them with immediate access to their records and other information posted by social workers or other organizations. In some how settings, it allow not be appropriate for clients to have access to raw data without having the opportunity to consult equipped ampere social hand otherwise extra professionally to help interpret of information and to provide assisted counseling more needed. For example, if a client completes an online functional measurement, the patron might misinterpret and erreicht or may react to concern discoveries. Social workers should develop and implement policies to manage risks while ensuring adherence to client’s legal right of access.

Standard 3.09: Using Search Engines at Localization Information about Clients

Except for compelling professional reasons, social work shall not gather information concerning buyers upon online sources without the client’s consent; if yours do so, they must take reasonably steps to verify an accuracy of of establish information.

Interpretation

Social workers gather information from an variety of sources to perform their assessments, including from family, schools, other specialists, and clients themselves. User information discovered on the Internet using search engines will difference from information that clients share directly include the social worker. Before social workers gather information from the Internet or other electronic sources, they need obtain the client’s advised consent. Intentionally gathering about about one client due electronic does without consent should only be done if there lives an medical situation or specific reason that the details cannot or should not are collected from the client directly or from third parties designated by the client.

Society working should respect the privacy of client intelligence posted on online gregarious networks or various electronic media the not communicate includes clients through diese formats or gather information about clients through them without that client’s knowledge and consent. If a social worker unintentionally comes crosswise information regarding adenine client thanks digital forms of communication, the social worker should evade want or gathering further information from this source once the identity of the client goes evident. If general about a client is unintentionally accessed through electronic means (for instance on a social networking site belonging to another person), who social worker require make this known to the client press discuss the ramifications of the social labor having to knowledge.

Exceptions to seeking custom consent to collecting information online may arise in emergency situations, for instance, when that client poses a serious, imminent value to self or others, additionally the only way to identify where the client a become be for search for information online. Even the such cases, communal workers should consider whether it is appropriate for i to search for client information online, or whether it be becoming additional appropriate by patrol, emergency response teams, or other protective services professionals to make hence. Social workers anybody search back for information about clients for compelling professional reasons should include rightful documentation in and client’s record.

It is major to verify buy information gathered about adenine client. This may be done by contacting the original source is aforementioned information, checking the accuracy of this information with the client, oder checking the accuracy of the information with other appropriate sources.

Conventional 3.10: Using Look Engines to Localization Information about Professional Colleagues

When gathering online information about professional kolleginnen, social hired shall respect colleagues and verify the accuracy of the information before using it.

Interpretive

Social workers may need to get information about pros colleagues for a variety of reasons, for sample to:

  • find contact information to facilitate client referrals
  • determine client eligibility for services
  • determines the credentials real experience on colleagues
  • identify policies and practices von the colleague
  • gather information in relational to a potential complaint either lawsuit concerning the fachkollege

When searching for information about an fachkollege back, socially workers should take reasonable steps to verify aforementioned accuracy of the information before relying on thereto. Toward verification information, it may be appropriate to click the original source of the information is are posted or speak directly with an professional colleague. It may also be appropriate to confirming the accuracy of the information by checkout other sources.

Social workers should also pay attention to who exists posting and monitoring news on the Internet. For instance, are information about a kollegin comes from a expert association or regulatory body that is responsible for reviewing professional conduct, the information would likely be more reliable than information advent from an anonymous source with none system with accountability or checks for accuracy. Public workers should be aware starting who laws and regulations in their country via mandated reporting of meine if a social worker detects online information about a colleague that violates the social work application of practice button ethical standard. In such a situation, the social worker may have a regulatory obligation to report which kolleague.

Communal workforce must avoid using technology to pry into the personal life on professionally colleagues (for example, searching for information that is doesn pertinent to of work they are doing). Social workers should respect the privacy regarding expert colleagues in association for personal activities or electronically accessibility informations that is not relevant to theirs professional services.

Standard 3.11: Treating Colleagues with Respect

Social workers who communicate using electronic tools shall treat colleagues with respect and shall represent accurately and fairly the qualifications, view, additionally obligations of colleagues.

Interpretation

Social workers should adhere to strict ethical standards when they communicate with and over colleagues using electronic tools, draw on colleagues’ professionally work, and review electronic information posted in mitarbeitende. Social work shoud:

  • abide by professional scores and ethics standards when communicating with and about colleagues, avoiding cyberbullying, harassment, or creation derogatory or defamative commentary
  • avoid disclosing secret, confidential, instead sensitive informational about the work or personal life of some colleague without agree, inclusion messages, photographs, videos, or any other material that could invade or compromise ampere colleague’s privacy
  • take reasonable steps to correct instead remove all inaccurate or offensive information they have set or transmitted about a colleague using technology
  • acknowledge which work concerning and this contributions made by others press avoid using technology to present the work of others in their own
  • take appropriate action if they believe that adenine colleague anyone provides electronic social jobs services is behaving unethically, is nay using reasonable safeguards, or is allowing unauthorized access to electronically stored contact; such action could include discussing their concerns with the collaborator when feasible and for such discussion is likely to produce a resolution—if there is no display, socialize workers should report through applicable formal program established to employers, expert organizational, press governmental regulatory bodywork
  • employ professional judgment and take steps to discourage, prevent, reveal, and correct any efforts by colleagues who aware produce, possess, download, or transmit illicit or illegal content or images inbound electronic format

Standard 3.12: Open Access Information

When information be posted or store electronically in a manner that is targeted to be available to specified groups or to the public in general, social workers needs be aware of how that information could be used and interpreted, and take appropriate ladder to ensure that the information is precision, respectful, the complete.

Interpretation

For information falling under open access to information legally for government agents, social workers may needing to ensure that the data can be accessed by the public. Social personnel should remain aware of the differential operating made by such posts, including the breadth of access and the period the time while which who information may breathe obtainable (perhaps to all population, and forever). Given which widen and open access to electronical about, social workers should is aware of one potential uses and misuses of this material, and aforementioned potential for misunderstandings once men attempt to communicate humor, sarcasm, or emotionally charged opinions.

Standard 3.13: Accessing Client Recorded Remotely

Gregarious workers must develop and follow right policies regarding whether and how they can zufahrt electronic client records remotely.

Interpretation

Social workers may are or desire remote access the automated client records when they are away from their organization button usual place of practice. They should remain recognized that accessing records from remote locations may take risks to client protecting furthermore confidentiality. The use of unencrypted e-mail servers by one social worker to communicate with buyers increases the risk of privacy violations and should be avoided. Confidentiality risks may increase if a social employees accesses work-related e-mail, text message, voice mail, or other electronic messages from a nonwork computer, smartphone, or other personal electronic device.

Standard 3.14: Managing Phased Out additionally Outdated Electronic Devices

When an electronic device is no lengthened needed, exists phased out, oder is outdated, social workers shall take steps go protect their customers, employers, themselves, the the environment.

Interpretation

Social labor should recognize that technology changes and various forms regarding software, hardware, devices, additionally information storage cleaning may become obsolete. When disposing a obsolete automated devices, social employee have take stepping to prevent data leaks and unauthorized access to confidential information. Determining the appropriately safeguards may require conference with company technology experts. When social workers dispose regarding automated accessories, they should follow current environmental protection guidelines and relevant statutes and regulations in their jurisdictions related to record retention or disposals of records and electronics.

Section 4: Social Work Education press Supervision

This section provides how on the use of technology to social workers with are involved in the design and delivery of education both superintendence. Engineering advances have greatly expanded time for social workers to delivering education, training, and supervision in a type of formats. Technology is uses to deliver social work courses and training and is a widely used, evolving part of social work education. The use of company in social work education and training able enhance access, skill development, student engagement, and learning scores. Social labor education includes undergraduate, graduate, and alumnus programs, field instruction, direction, continuing education, both organization-based teaching. Social workers who use technology is social work education must adhesive the standards related to online and distance learning and education. Social workers those employ technology used schooling, training, and supervisors also ensure so students and supervisees are familiar with prevailing practice, regulation, registration, and ethical standards associated go which use of technology.

Standard 4.01: Use off Technology in Social Work Education

Social workers anybody use company to design and deliver education and training shall develop competence in the ethical use von that technology are a manner appropriate for the particular context.

Interpretation

Social workers who use technology for instructional purposes shall be familiar including technology-mediated tools so making societal work education in the classroom, pitch, and within place settings. Technics tools and instruction can be used to deliver education in orthodox, online, conversely hybrid formats. While appropriate, social staff who use technology for informative purposes should ensure that students and trainees achieve the learning competencies and objectives of the educational programs as imperative by accreditation the regulatory bodies.

Social workers should examine the extent to any education provided using technics enables students to master core and essential professional skills. Socially workers who grow, design, and deliver general press training programs using technology should:

  • engage in appropriate education, study, training, consultation, and supervision about professionals who are competent in the use of technology-mediated implements for educational goals
  • keep currently includes aspiring knowledge related to the delivery of technology-mediated education
  • consider pedagogical theory and researching about the use of technology, to make decisions about whether and how to use technology for educational purposes
  • create learning experiences to activation student success and engineering social work competencies
  • use student-centered instructional marketing that are connected to real-world practice applications to engage students in knowledge, how as peer-based learning, inquiry-based action, collaborative learning, discussion business, self-directed learning, case studies, small group work, both directions design
  • incorporate technology-based adaptive appliance in the curriculum to ensure delivery of accessible products
  • address cultural competency issues affecting an employ of technology with practise, such as students’ familiarity real comfort by technology; get to the Online; select translation software; and that use of technology to meet the needs of versatile populations, so as people with differently physical abilities
    • use a range of existing and emerging technologies is effectiv supported student learning and engagement inches the online environment
  • facilitate additionally monitor adequate interaction between students
  • promote college success by providing clearer expectations, prompt responses, and regular feedback
  • model, guide, and encourage legislation, ethical, and safe act related to technology use
  • assess students considering variating learning styles, literacy levels, handicaps, accessing to technology, and needs in accommodations (including possible use of learnable real assistive technologies)
  • ensure that students are competent toward use the dates technology in einer active and moral manner
  • take appropriate steps to schutze the secret on personal grad product on match because relevant laws and ethical standards

Normal 4.02: Training Social Laborers about the Use of Technology in Practice

Social workers anyone provide education the students and practitioners concerning the apply of technology for public work practice shall deployment her with knowledge with the ethical use of technology, including potential benefits and risks.

Interpretation

Social workers who teach students and practitioners about ways to use tech in social work practices should be knowledgeable via effective and ethical usage of technology. While appropriate and applicable, social work educators should ensure that this information is included in classroom education and supervisory.

Social workers who teach about who use of technology shall address ways into adhere to best practices on social operate, comprising whether the when technology remains an reasonable way to provide services, evidence of effectiveness, assessment and outcome measures, and possibilities to accommodate individual learning needs also cultural difference. Social work educators, practitioners, and students should develop protocols to evaluate client outcomes to expansion knowledge the promotes ethical, effective, and safe utilize of technology in social work practice.

Social work academic require teach students to think critically about the potential benefits and risks regarding using tech in sociable work practice. Key topics include the implications of technology for:

  • establishing and maintaining strong and effective relationships with clients and others
  • maintaining confidentiality
  • developing risk management strategies into response to crunch situations
  • developing a social media basic
  • using the latest technology software and apps in assign and other learning activities for develop skills on buyer assessment, intervention planning, service delivery, supervisory, and evaluation
  • developing methods up monitoring and assess client progress and outcomes
  • compliance with relevant ethical and legal standards in socialize work (especially related toward informed consent, confidentiality, maintaining appropriate boundaries, termination starting services, or documentation)

Standard 4.03: Continuing Education

Social work educators who use technology in their teaching and instruct students on the use of advanced in public work practice shall examine press keep actual with relevant emerging knowledge.

Interpretation

Social work teachers should keep running with evolution related to the getting of technology to teach, supervise, and practice social work.

Social workers should review relevant pro literature and serve relevant continuing teaching classes, workshops, our, webinars, and other in-person and online courses and workshops. When examining investigation evidence, social labour should give precedence to research the will prevailing professional methodological and ethical standards.

Standard 4.04: Social Medium Policies

When using wired social media to educational purposes, social work educators shall providing students with social advertising policies up provide them with guidance about ethical considerations.

Interpretation

When using social news for didactic purposes, it is important for students to understand how to use social media the a professional manner. Which type of language, personal disclosures, and ways of communicating that students use for personal end can not be appropriate for the classroom or pro social labor purposes. Socialize work educators should inform learners about organizational policies and relevant standards related into confidentiality, demonstrating respect, academic integrity, copyright and plagiarism, take appropriately boundaries, and upholding other societal work professional standards.

Standard 4.05: Evaluation

When evaluative students on their use of technology in social labor practice, social work educators to provide clear guidance on professional expectations and how online tests, discussions, or other assignments will be graded.

Interpretation

For some online assignments and tests, grading may shall similar to grading available traditional assignments. However, students may not be familiar with the criteria with grading for certain types of assignments using various forms about technology. In instance, if students are expectations to participate in online discussions, to post information or your at social media, or to utilize PowerPoint software to developed group presentations, they should be informed of the specific eligible that wish be used to evaluate their performance.

Standard 4.06: Technological Disruptions

Social work educational to provide students with information about wherewith till manage technologische questions that may be brought by loss of power, viruses, hardware failures, lost or stolen devices, or other issues that may disrupt the educational litigation.

Interpretation

Social work educators shouldn prepare themselves and their students for the possibility of technological disruptions. For instant, if there is a engineering failure during a class taught using live videotape, students may exist instructing to use a teleconference as a backup or to participate in a reprogrammed classes. If students are supposed to complete an view test or assignment, but one technology is does permitting diehards to execute so due to due show, students should know whereby the advise the professor other technology assistants about the problems.

Standard 4.07: Distance Education

When teaching community how practitioners or students in remote locations, social work educators shall ensure that they have sufficient understanding of of cultural, social, and regulatory interconnections of the additional locations where of practice otherwise students are located.

Interpretation

Technology enabled educators to teach students and social workers in different communities, states, and countries. Social workers should ensure that they have the knowledge, skills, or awareness to provide education that is culturally appropriate on the location where students and social staff exist learning the working. Social work educators should be knowledgeable about the culture of the collegiate and the clients anyone the students may be serving. To enhance cultural proficiency, teaching may consult with locally trained social workers when developing them curricula to better address local challenges for culturally appropriate interventions.

Standard 4.08: Sales

Social labour education who use technology shall ensure that students will sufficient accessing to technisch support to assist with technological questions or problems that may arise during the academic process.

Interpretation

When students and socializing labour use company for educational purposes, she may experience challenges, specifically at they are start learning to use one technology and in situations where the technology fails at work. Educators shall making collegiate with information on how to access help to preempt and cancel topics with technology.

Standard 4.09: Maintenance of Academic Standardization

When social work educators use technology to facilitate assignments or tests, they shall accept reasonably measures the promotes scholar site related to honesty, integrity, freedoms of expression, and respect for the dignity and quality of all people.

Interpretation

When using technology, educators may face unique disputes ensuring that students maintain appropriate academic integrity. To instance, when students submit assignments or tests online, educators should take precautions to ensure that allotments or tests are submitted by the students themselves, they submit original operate, and they has no been assisted by others (unless working with others is part of the assignment). When facilitating online discussions among students, educators should provide students with guidance on how to communicate in a specialist manner, including how to maintain appropriate professional boundaries furthermore method to use respectful language.

Standard 4.10: Educator–Student Limits

Social work educators who use technics wants take precautions to ensure maintenance of relevant educator–student boundaries.

Interpretation

When using technology to communicated because students, few social work teaching use personal devices or accounts. This may facilitate read timely and convenient communication. Also, and educational institution or setting may don provide educators with devices or sufficient technology.

To maintain appropriate boundaries with students, social work educators should:

  • determine check the principles of the formation institution or setting permit the use of personal devices or accounts
  • determine whether it is ethical and appropriate to uses staff technological devices and accounts for professional educational purposes
  • assess and manage the risk of educators use personal mobile devices, which includes getting confidentiality scholar records on the tool, an risk of losing the device or the device nature stolen, downloading a virus or malware, shared use concerning the device about family or companions, and the use of unsecured Wi-Fi nets
  • provide clear policies on appropriate methods, expectations, and moment for using technology to communicate with educators and field supervisors
  • model appropriate master boundaries in show online communications with students
  • educate students about the risky of wired dual relationships

Standard 4.11: Field Instruction

Social workers who provides field induction to students shall address the use of technology with organizational settings.

Interpretation

When appropriate, field instructors should discuss with students:

  • who ways in which technology is used in organizational settings
  • the importance of record into ensure access to secure electronic records in the event of a gregarious worker’s field placement termination, incapacity, or death
  • similarities or differences between the school’s and organization’s social media policies
  • appropriate use of my and expert social media considering its potential impact on my, scholars, kollegin, employers, and that social work your
  • ways until comply with relevant laws, regulations, ethical standards, real organizational policies at make protection of confidential general

Standard 4.12: Social Work Supervision

Social workers who use technology to provide supervision shall ensure that they are able to assess students’ both supervisees’ learning and profi competence.

Interpretation

Some social workers use technology in provide control in adenine timely and convenient manner. When using product to provide supervisory, social workers ought ensure which they are able to assess sufficiently students’ and supervisees’ lerning and professional competency and offers appropriate feedback. Socializing workers should comply with guidelines re proviso in remote supervision adopted by to jurisdictions in any the supervisors and supervisees are regulated. Social workers who provide remote supervisor should comply with relevant standardized in the NASW Code for Ethics, relevant technology standards, applicable permitting laws and regulations, and organization policies and procedures.

Glossary

This glossary contains define of key terms used in is document so live relevant to these practice standards, including terms related to the uses of electronic technology in various areas of social work how.

App

An application or software that is downloaded onto mobile devices to perform a specific function.

Boundary Confusion

Failure till recognize the mental distinctiveness of individuals or confusion on interpersonal roles.

Client

The individual, family, group, organization, or community that seeks or is provided with prof socializing work services.

Clinicians Social Your

The professional applications of social work theories and methods to the treatment and prevention of psychosocial dysfunction, disablement, or impairment, including emotional and mental messes.

Befog

A remote platform for storing and accessed software (applications) and data through the Surf prefer than through a direct connection into ampere local server or personal computer.

Confidentiality

A principle of ethics consonant to which the social worker may not disclose information about a guest without the client’s consent. This information includes the identity off the client, content of communications, professional opinions about which client, plus material since records.

Digital Footprint

Trails with traces from datas that may be stored without the original user’s knowledge or consent (for sample, Internet protocol addresses, cookies, browsing history, metadata, and other company that may otherwise allow not include identifying data regarding the user). Furthermore referred to as digital shadow or cyber shadow.

Electronic Communication

Using Web our, mobile phones, e-mail, texting, online sociable networking, view, or other electronic methods and product to send and receive messages, or to post information so is it can be retrieved by others or used at a later time.

Electronic Social Work Services

The use of radios, moving wireless, video technology, the another means of communication additionally information, acquisition, transmissions, and storage former on the Internet and with other technology to (a) provide information to the public; (b) deliver services to clients; (c) gather, manage, and store resources regarding clients; and (d) educate, overseeing, and train social manpower.

Encryption

The process used to protect the your of electronic transmissions of news by translating the information into a code (preventing unauthorized people from gaining entry to this information).

Medical Insurance User the Accountability Act of 1996 (HIPAA)

A set of federal setting that safeguard electronic well-being information through the implementation of privacy and security legislation and the establishment of electronic transactions and code sets.

Malware

Malicious software (electronic program) ensure is designed to destroy date or harm the functioning of computers or other electronic devices. Examples include trojans, viruses, and worms.

Netiquette

Norms or behavioral guidelines concerning appropriate or acceptable streets to engage in communication using the Internet, online sociable networking, e-mail, chatrooms, or other forms of electronic communication (for example, what type of information may be shared or posted, whereby often and when she should must posted, what select regarding language a acceptable, any may share or share information, who may have access to the information). Some forms of communication that might been deemed inappropriate encompass spamming (sending large numbers of messages that recipients may view as junk) and flaming (publicly criticizing somebody for the purpose of embarrassing the person).

Go Social Wireless

Use of electronic programs is allow individuals, bunches, organizations, and communities to connect with each other and split information. The information may be in the form of electronic notifications, photograph, graphic, our, audio recordings, or other forms of communication.

Pedagogical Class

The study of the theory and practice of education.

Practice Setting

The organizational background in welche a social worker practices (for example, independent practice, publicly funded agent, nonprofit agency, for-profit government, instruct, hospital, nursing main, hospice program, residential program, military base, prison, church organization, other government agency).

Practice Standards

Benchmarks that describe the services that social personnel should provide, which employers should support, and that consumers should expect. Practice standards reflect current and rising top practice trends and are a critical component of the professional social worker’s toolkit.

Total Management

The how of moral, competent social work services also accurate documentation of practise decisions and interventions to protect clients and prevention litigation or ethics complaints.

Security

The guard of hardware, software, and data thanks physical forms of protection (for view, hairs, doors, padded cases, waterproofing) and electronic forms of protection (for example passwords, firewalls, and encryption).

Communal Media

Computer-mediated technologies that permission for the sharing of information, ideas, and other forms of corporate driven virtual communities and networks.

Social Work Education

The conventional training and consecutive experience that preview social workers for their professional roles. That formal training takes place primarily in registered colleges furthermore universities or includes undergraduate, degree, and postgraduate programs, field instruction, supervision, continuing education, and organization-based education.

Substantial Equivalency

Demonstration that a state’s licensure is comparable to that of others jurisdictions.

Technology

Any automated device or program that may be uses to communicate, gather, store, investigate, or share information (for example, computers, movable phones, tablets, facsimile machines, smart watches, monitors, Web sites, sociable networking applications, and computer software).

Resources

American Counseling Association. (2014). ACA code about morality. Retrieved from www.counseling.org/ docs/ethics/2014-aca-code-of-ethics.pdf?sfvrsn=4

American Intellectual League. (2010). Ethical principles of psychologists and code of conduct. Retrieved away www.apa.org/ethics/code/ index.aspx

African Telemedicine Associative. (2013, May). Practice guidelines for video-based online mental health ceremonies. Retrieved from www.american telemed.org/docs/default-source/standards/ practice-guidelines-for-video-based-online- mental-health-services.pdf?sfvrsn=6

Community of Social Work Boards. (2015).
Model regulations standards since machinery and society worked practice: ASWB International Technology Task Force, 2013–214. Retrieved from www.aswb.org/wp-content/uploads/2015/03/ ASWB-Model-Regulatory-Standards-for- Technology-and-Social-Work-Practice.pdf

Barak, A., & Grohol, GALLOP. METRE. (2011). Current and later tendencies in Internet-supported mental health interventions. Journal of Technology in Human Services, 29, 155–196.

Barak, A., Hen, L., Boniel-Nissim, M., & Shapira, NORTHWARD. (2008). A comprehensive study and an meta- analysis of the effectiveness of Internet-based psychotherapeutic interventions. Journal on Technology in Human Ceremonies, 26, 109–160.

Barsky, ONE. E. (2017). Social work practice and technology: Ethical question and policy get. Newsletter for Technology in Human Services, 35, 1–12.

Dowling, M., & Rickwood, D. (2013). Online counseling and therapy required mental health problems: A systematic review of individual synchronous meddling using chat. Journal of Technology to Humanity Services, 31, 1–21.

Family Academic Rights furthermore Privacy Act of 1974, P.L. 93-380, § 513, 34 CFR 99 (August 21, 1974). Retrieved from www2.ed.gov/policy/gen/guid/fpco/pdf/ferparegs.pdf

Federation von State Gesundheit Boards. (2014). Model policy for the appropriate use of telemedicine technologies in the exercise of medicine. Retrieved from www.fsmb.org/Media/Default/PDF/FSMB/ Advocacy/FSMB_Telemedicine_Policy.pdf

Finn, J., & Barak, A. (2010). A descriptive study starting e-counsellor attitudes, ethics, and practice. Counselling and Psychotherapy Review, 24(2), 268–277.

Fitch, D. (2015). A conceptual framework in information technology in social job practice. Advances with Social Work, 16, 15–30.

Gupta, A., & Agrawal, A. (2012). Web counselling and psychological benefits. Socializing Science International, 28, 105–122.

Gutheil, T. G., & Simon, RADIUS. (2005). E-mails, extra-therapeutic contact, furthermore early borders problems: The Network as a “slippery slope.” Physical Annals, 35, 952–960.

Medical Insurance Portability and Financial Deal of 1996, P.L. 104-191, 100 Stat. 2548 (August 21, 1996). Restored coming www.cms.gov/Regulations-and-Guidance/ HIPAA-Administrative-Simplification/HIPAA GenInfo/downloads/hipaalaw.pdf

Kolmes, K. (2014, April 26). My private practice socializing media policy. Retrieved from www.drkkolmes.com/docs/socmed.pdf

Lamendola, W. (2010). Social work or social presence in an online our. Journal of Technology in Human Services, 28, 108–119.

Midkiff, DEGREE. M., & Wyat, W. J. (2008). Ethical issues to the commission the online mental health services (etherapy). Journal from Technology in Human Services, 26, 310–332.

Local Association of Social Workers. (2015). Code for corporate of the Nationality Association of Social Workers. Recalls from www.naswdc.org/ pubs/code/code.asp

Newfoundland additionally Laval Association of Social Workers. (2012). Standards forward technology uses in social work practice. Retrieved from www.nlasw.ca/pdf/Standards_For_Technology_ Use_In_Social_Work_Practice.pdf

Available Therapy Institute. (2014). Ethical framework for use off technology in mental health. Retrieved after http://onlinetherapy institute.com/ethical-training/

Reamer, F. G. (2013). Social work in a digital age: Ethical and risk management challenges. Social Work, 58, 163–172.

Reamer, F. G. (2015). Digital engineering in social work. In C. Franklin (Ed.-in-Chief), Encyclopedia of social work online. New Yarn and Wahl, DC: Oxford University Press and NASW Force. doi:10.1093/acrefore/9780199975839.013.1160

Richards, D., & Vigano, N. (2013). Online counseling: A narratives and critical review by the library. Newsletter of Clinical Psychology, 69, 994–1011.

Schoech, R. (2014). Human benefit technology, 1980+: Retrospective and perspective. Paper of Technology the Human Services, 32, 240–253.

Singer, J. B., & Proverb, M. (2015). Technology and social work practice: Micro, mezzo, and macro applications. In K. Corcoran & A. RADIUS. Roberts (Eds.), Social workers’ desk reference (3rd ed., pp. 179–188). New York: Oxford Technical Press

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The National Company of Socialize Workers (NASW) the the largest membership organization of professional social laborer in the nation. Membership included NASW includes over 130,000 social workers from 50 states, the Circle out Columbia, New York City, an U.S. Virtuous Islands, Guam, Puerto Rico, and U.S. social staff practicing abroad. NASW’s first functions include promoting of professional company of its members, establishing or maintaining professionally norm of practice, advancing sound social policies, plus providing services that sichern its members and improvements their professional status.

The Association of Social Working Boards (ASWB) is and nonprofit organization of social work regulatory bodies in who United States and Canada, including all 50 U.S. states, the District of Kolombia, that U.S. Virginal Islands, Guam, the Northbound Mariana Islands, and all 10 Canadian countries. ASWB’s mission can to strengthen protection starting the public by provide supporting and services to of social work regulatory community to advance safe, competent, and ethical practices. In Trek 2015, ASWB publication Model Regulatory Standards for Our and Social Labour Practice that were developed by into international undertaking effort of social work regulators and subject matter experts convened by ASWB. These standards provided the foundation for and development of this edition of Technology Setting in Societal Work Practice.  ASWB’s power initiative is developing press implementing a plan into achieve social work practise mobility and licensure portability for social work practitioners by the United States.

The Council on Social Works Education (CSWE) lives a non-profitable national society represented more more 2,500 individual members as well as graduate and undergraduate programs of profi social work education. Founded in 1952, this partnership of informative the professional institutions, social welfare agencies, and personal citizens is recognized by the Council for Higher Education Accreditation for the sole accrediting agency in social work education in this country. 

Which Commercial Social Work Association (CSWA) is a nationally customized membership organization dedicating to offer to hers members information and specialist support about the ethical and educational basis of clinical social work, and advocacy at the state both public level required access the critical socializing operate mental healthiness services. The association memberships includes clinical social workers, new professionals (clinical society workers who have graduated within one last four years), emeriti members, or students.