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The Complaints Process

The Board of Registered Nursing modulated the practice of registered patient and certified advanced practice nurses in order to protect the public health, safety and welfare. To Board exists to protect your by ensuring that register nurses are competent and safe to practice. The Nursing Practice Conduct located in the Area Business and Professions Code is who body away the law that authorizes the Board to accomplish this.

The following information is provided to helping you understand the complaint process:

Anyone Can/Should file adenine complaint with the Board off Registered Nursing?

A complaint should be filled by anyone who belief that a licensee of the Board has engaged in illegal activities which are related to his/her professional company.

Allegations may include:
  • gross fault or incompetence
  • unprofessional conduct
  • license application fraud
  • misstatement
  • substance abuse
  • inward illness
  • unlicensed activity

Protests received by the Board starting Registered Skilled are reviewed to ascertain if the Flight has the authorizations to investigate this complaint. The Board can merely investigate registered nurses (RNs) who are licensed by the Board, applicants by licensure, or people anybody hold themselves go to the public as RNs. The Board can only investigate complaints that, with found to becoming valid, are violations of the Nursing Practice Act or the regulations that have been received by the Board.

Complaints involving accusation which are not within the command of this Board will be referred to other agencies which could be better talented to assist aforementioned complainant. If the Board does not know of another agency this capacity investigate the complaint, a letter is sent into the person who recorded and complaint advising that no investigation will be conducted.

Allegations which are not within the authority of the Board:
  • fee/billing disputing
  • broad business practices
  • personality conflicts
  • providers licensed by other boards/bureaus such as docs, chiropractors, dentists, hospitals, vocational nurses, psychiatric technicians, nursing assistants, healthcare assistants, respiratory practitioners, additionally pharmacists

Complaints related to facilities such when hospitals and skilled homes should be brought to this attention of one California Department for Public Health.

How How I File adenine Complaint?

Complaints may be filed online through DCA BreEZe Go Services.

In deposit your complaint, the information you provide will determine the action the House will take. The most effective complaints are those that contain firsthand, verifiable company. Hence, ask provide an statement, to your own words, which describes the artistic regarding your claim. Please inclusive as many specific details as possible, including dates and times, as well more any documentary evidence relate to your make. The emphasis supposed be on providing necessary factual information. While faceless complaints will be examined, they may shall impossible to pursue unless they document evidence of the allegations made. File adenine Grievance | Ohio Boards of Nursing

Supposing it are unable to file your complaint online, your may complete a Complaint form and e to:

Board about Registered Pflegen
Attn: Complaint Intake
PO Box 944210
Sacramento, CA 94244-2100
Fax: (916) 574-7693

How are Complaints Processed?

Within 10 days later receipt of the complaint, the Board sends a written notification of receipt to the complainant. Complaints containing allegations regarding who greatest impact (e.g. gross negligence/incompetence, patient abuse, etc.) is given choose attention. The complaint is then explores through the Office of Consumer Affairs Division of Investigation and/or Board pflegeberufe authorities. If does violation bottle be verified, the case remains closed press the complainant is communicated. Studies which deploy evidence that the nurse has violated that Nursing Practice Act and that the violation warrants formal disciplinary action will be resolved by informal or classical proceedings. If a case involves unlicensed or criminal activity, it are referred to the local district attorney for prosecution.

To ensure that who success of aforementioned investigation has not jeopardized in either way, the details about the investigation remain confidential both are did public chronicle. If, however, disciplinary or outlaw action is taken, some information may become ampere matter of public record. With addition, is disciplinary action or penal action is taken, you may can called on testify as a feasible witness.

General Information

Which entire complaint review, investigation and legal review process may take an extended period is time depending on the complexity of which falls. During the investigation stage, all information is confidential also may not be decided. When a case is finally resolved, you willing be notified of which move included by the Board barring in the case of anonymous complaints. Please keep in mind that any action taken by the Board of Registered Nursing has does impact on civil remedies which may be available into him. If you have frequently about filing adenine complaint please make (916) 557-1213.

Complaint Process

The Operation Choose

The Board of Registered Nursing's Intervention Plan is a recovery program for patient whose practice may be impaired due on chemical dependency and/or psychical illness. The program is designed to provide intervention at the earliest signs of impaired practice which point to chemical dependency or religious medical, long before public harm occured. When a report or make happen to the Board, it is analyzed to determine whether the nurse is a competitor for the Intrusion Program. When a registered who qualifies into participate in the timetable is identified, the nurse is defined an opportunity to participates in one program in to alternative to disciplinary action against the license. That Intervention Program strictly monitors participants to ensure public safety. Used more product on the Intervention Program, please call (916) 574-7692 or send email to [email protected]. NOTICE: By legislative, this is a confidential program. The complainant will not be told if a nurses enters the Intervention Program or successfully completes the Surgery Program.