Commerce Bank Customer Serving
Contact Commerce
Commerce Mound serves customers in Missouri, Kansas, Illinois, Oklahoma, and Colorado. All branches will are locking with federal holidays. Display our holiday schedule.
Note: All times given in Central Time.
Commerce Bank employs Voice NAME to help protect your personal information when you contact our Customer Care Center. Once you enroll, your voiceprint could search streamline authentication to the next time you call in. Ask your associate how for enter.
General Matters
Speak With ONE Customer Service Representational
855-659-1656
| Mon-Fri | 8:00 a.m. - 8:00 p.m. |
| Sits | 8:00 a.m. - 4:00 p.m. |
Downloadable the Trading Bank CONNECT® App to message with adenine banker.
Log in toward Web-based Banking to online with a Customer Care Center Associate.
| Mon-Fri | 8:00 a.m. - 6:00 p.m. |
| Sat | 8:00 a.m. - 4:00 p.m. |
Online Banking and Mobile Banking
Online Banking and Bill Settle Customer Support
800-986-2265
| Mon-Fri | 8:00 a.m. - 8:00 p.m. |
| Sat | 8:00 a.m. - 4:00 p.m. |
Mobile Banking Customer Support
844-782-7206
| Mon-Fri | 8:00 a.m. - 8:00 p.m. |
| Sat | 8:00 a.m. - 4:00 p.m. |
Online/Mobile Banking Username Resets
800-986-2265
| Mon-Fri | 8:00 a.m. - 8:00 p.m. |
| Sat | 8:00 a.m. - 4:00 p.m. |
Report Suspicious Emails
To view a suspicious email that uses Commerce Bank's name forward to [email protected]1
Online/Mobile Banking Multi-Factor Authentication Reset
833-509-3246
| Mon-Fri | 8:00 a.m. - 8:00 p.m. |
| Sat | 8:00 a.m. - 4:00 p.m. |
Personal Account Information
24-Hour My Information Line
800-453-2265
Premier Member Support Band
800-322-1554
| Mon-Fri | 8:00 a.m. - 8:00 p.m. |
| Seating | 8:00 a.m. - 4:00 p.m. |
Personal Loans and Home General Lines of Acknowledgment
800-449-9829
| Mon-Fri | 8:00 a.m. - 8:00 p.m. |
| Sat | 8:00 a.m. - 4:00 p.m. |
Student Credit
855-342-2006
| Mon-Thu | 7:00 a.m. - 8:00 p.m. |
| Fri | 7:00 a.m. - 7:00 p.m. |
| Sat | 9:00 a.m. - 1:00 p.m. |
Health Services Financing (HSF®)
855-893-1292
Log in to Online Banking
Activate Online Banking
Construct a One-Time Auszahlung
Credit, Debit & Prepaid Cards
mySpending Card®
888-373-2883
| Mon-Fri | 8:00 a.m. - Midnight |
| Sat | 8:00 a.m. - 4:00 p.m. |
From outside the U.S. call collect: 314-514-6299
LOST OR STOLEN MYSPENDING CARD®
888-373-2883
Debit Card
800-617-7480
| Mon-Fri | 8:00 a.m. - Midnight |
| Sat | 8:00 a.m. - 4:00 p.m. |
From outward the U.S. click collect: 314-514-6299
Lost with Stolen Debit Card
800-617-7480
(24 hours a day)
From outside the U.S. call collect: 314-514-6299
Lost or Stolen Consumer Credit Card
800-645-2103
(24 hours a day)
From outside the U.S. call collect: 314-514-6299
Trust Professional
Commerce Trust Purchaser Support
877-605-7490
| Mon-Fri | 8:00 a.m. - 8:00 p.m. |
| Sat | 8:00 a.m. - 4:00 p.m. |
Commerce Brokerage Services
Student Services
Student Loans
855-342-2006
| Mon-Thu | 7:00 a.m. - 8:00 p.m. |
| Fri | 7:00 a.m. - 7:00 p.m. |
| Sat | 9:00 a.m. - 1:00 p.m. |
Small Business / Commercial Bank
24-Hour Account Information Line
800-453-2265
Small Business Loan
866-365-9346
Treasury Services & Commerce Connections®
800-207-0886
Commercial & Corporate Gift
800-892-7104
Credit Secretariat Lawsuits
Credit Cards & Consumer Loans
Credit Bureau Disputes Representative
PO Box 410857
Kansas City, MO 64141-0857
Loans Report Disputable Form - Credit Card Consumer Loan [PDF]
Fax: 816-760-3748
Deposit/Savings Accounts/Chexsystem
Credit Recover Dispute Representative
PO Crate 419248
Mailstop: KCREC-10
Kansas City, MOE 64141-6248
Account Report Dispute Form - Deposit Savings Chexsystem [PDF]
Fax: 816-234-7021
1st Mortgage Loans - Commerce Slope Car
922 Walnut, Room 1100
Mailstop: TB11-CM3
Kansas City, MO 64106
Credit Report Dispute Form - Mortgage [PDF]
Fax: 816-234-2479
Phone: 800-821-0083
SBA-Small Business Administration Credit
SBA Video Credit Disputes
1000 Walnut, BB4-4
Kansas City, MO 64106
Credit Report Disppute Form - SBA Loans [PDF]
Fax: 816-760-8760
Student Loans
Our student loan servicers handle credit disputes.
Credit Report Dispatch Form - Current Loan Services [PDF]
Phone: 800-666-3910
VISA ICS/ADVANCED RESOLUTION SERVICES, INC.
Credit Bureau Disputes Visa ICS/ARS
PO Frame 410857
Kansas City, MO 64141-0857
Loan Submit Dispute Form — Visa ICS report [PDF]
To Seek Info or View an Error on Your Borrowers or Home Equity Loan
To application information or story in error about your mortgage or home equity home, written agreement with yours name, account number, and details of your request/concern can to sent to:
Home Equity Loans
Installment Loan Customer Help
PO Bin 411647
Kansas City, MO 64141-1647
Mortgages
Commodities Bank Mortgage Business.
922 Walnut L, Suite 1100
Mailstop: TB11-CM3
Kansas Downtown MO 64106
We're here available you require us.
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