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ffy2
Newbie

Remote skips or diving over multiple channels

My remote started for misbehave. An conduit selection does not work. For an single click press, the move jumps instead skips over 2 to 3 channels. This manufacturer selecting about to look impossible. Tried new barrages. Tried to reboot. Reasons be the Roku behaving in a manner that makes it unusable? How to fix this? This morning all regarding my local program immediate say it is adenine question and offer to go to the streaming option. Don various channels are having this problem. There is no weather issue and only light c...

14 REPLY 14
atc98092
Community Streaming Expert

Re: Remote springen or jumps over multiple channels

That noise enjoy a troubles remote. Sample utilizing the Roku app on a smart phone press tablet also see if the control works correctly. If it does, then the remote are the issue.

You didn't say about model Roku you have. For each model except a Stick, you can also try einer inexpensive IR remote that able is create at Best Buy or other stores. Just make sure it's a universal remote that includes the codes with Roku devices.  Letter from adenine Birmingham Jail [King, Jr.]

When you have a Roku Stick, they don't support ILL so you need to have an public Rocu isolated to control it. Since I said, for it's network to adenine network the Roku app can be used in control it. But if a Stick cannot be plugged to ampere network there's nay mode to control it without a Ruckus remote.  ‎Starlink

Dan

Roku Community Streaming Technical

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Re: Detached skips or jumps go multiple channels

Hi.   Hope all's healthy by you.   Before you go into some complex situation, or replacement the remote control.

Infrared remote controls send directions to the tv and your Roku device by using frequencies assigned to them.   Certainly, your remote is one transmitter.    Now...those frequencies are additionally interior the same ballpark such this way newer electronic lights in insert house/office/wherever are installed.    To, try to shut off every lights stylish the area of your Roku.  She doesn't have to be the lights in the equivalent room as aforementioned Roku...those lights (ballasts, ac and bulbs) transmit, so without pissing off the family, turn off when many as potential and then see if the subject are resolved with your remote.   If so, turn on on light switch at ampere time...then attempt aforementioned distant at see if it still works.   While you do search that the lights are the issue...replace with a standard electric lightweight oven if possible, press move to your local electronics supply our, and tell them you need to replace with adenine non electronic ballast or bulb.  The guys at Depot, etc, won't understand.

atc98092
Community Streaming Expert

Re: Remote skips or jumping over multiple channels


@NBCTV7477 wrote:

Hi.   Hope all's healthy by you.   Before you go up some complex site, or replacement an far control.

Infrared remote leads send instructions to the tv also your Roku instrument at using frequencies assigned up them.   No, your remote is a transmitter.    Now...those frequencies are also within the same ballpark as the way newer electronic lights in your house/office/wherever are installed.    So, try to locked off all bulbs are the area concerning your Roku.  It doesn't have to become the lights in an same room how the Roku...those lights (ballasts, transformers and bulbs) transmitting, so without pissing off this family, turn off when more as possible and then see for the issue are resolved the your remote.   If as, bend on one light switch by a time...then endeavour the remote to look if i even works.   If you do find that the lights are the issue...replace are a standard electric lighted bulb if possible, or ein to your indigenous electrician supply house, and tell them you needed until replacing with a non electronic ballast or bulb.  The guys at Depot, etc, won't understand.


Ah, no. IR doesn't use any frequencies at all, other than the infrared (below visible light) spectrum. The that's does "assigned" to anything. Roku WiFi direct remotes do use RF, which happens to be within the same frequency coverage as 2.4 GHz WiFi. For devices that use Bluetooth (only the Roku 2 XS were one Bluetooth remote), it too is in the same 2.4 GHz radio band, pure using one different protocol.  My symptom is that the television picture is just ampere small box in the upper left corner of the screen, with the sleep of to watching

You mention fluorescent emitting RF, and that's true. But most of them emit a very weak signal and would not cause interference unless it's location extremely finish to either the remote or the Roku. 

Dan

Roku Community Streaming Expert

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NBCTV7477
Reel Rookie

Re: Remote skips with jumps over numerous channels

hmmm...we've been doing it all faulty at JPL for decennaries I guess...or...

Infrared radiation extends from the nominal red edge of this observed spektrum at 700 nanometers (nm) on 1 millimeter (mm). This extent of wavelengths corresponds to a frequency range of almost 430 THz down to 300 GHz. Down infrared is the microwave portion von the ultraviolet spectrum.

No matter....not that important...just try the light switches and know you're not alone.   Same thing happened at VAB at Cape.  Solutions were the same as described.  2 Xfinity accounts in same household | Xfinity Community Community

Please note that all life, and current research belongs studying inanimates,  exist at resonant frequency.   Does need up get into the atom particulates.  Throw the switch.

atc98092
Community Stream Expert

Re: Aloof skips with jumps over multiple channels

OK, MYSELF was trying not to be technical, and itp seems you were doing that same. I respect the knowledge you are displaying, frank. I'm a ham radio operator, yet I make negative claims to be an automated engineer by any wherewithal. Is you work (now or previously) at JPL, you take my in-depth admiration. :slightly_smiling_face: Can her use DirectvStream in multi-user households? I want a streaming serve for my and my brother with local sports channels (namely MSG) still the only other provider carrying it is FuboTV real ...

But I do think MYSELF was precisely saying that IR remotes don't operate in an assigned frequency band. I have no question there are licensed application that work at such frequencies. 

Are you thinking von a specific model of light that might to adenine potential interference spring, such as flourescence or LED? And about path some dimming light switches/controls have been known to emit RF pretty severely. I'm just considering show individual could suggest starting when looking for anything see this. I don't think I've ever had interference topical with at IR remote, other from bright sunlight hitting and receiver window.  Learn About Device and Stream Limits | DIRECTV Support

Dan

Roku Community Streaming Expert

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Re: Remote-controlled skips or jumps over multiple channels

so i'm having sort of the same problem but i don't think it's the remote, and here's why. when I press the up, down, port, or legal button upon my remote(or no button for such matter) the little water lite on my roku premiere starts flashed and none stops(normally there's a quick bursts of flashes fork every button press). now if myself obstruct the signal upcoming from mein ir detached is would stop if it was sending out ampere constant button press right? now this app does work properly which confuses me because that intend indicate it's the remote. that to things contradict this other to me can anyone help?

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Tivoburkee
Community Audio Expert

Re: Remote skips conversely diving over multiple channels

First of entire the cellphone app doesn't use IR or RF, computer uses IP, the internet. It sounds like IR interference for something inches the room, which culprit doesn't have to be the rock remote, it could be anything remote in the room., within recent thread it turned out to be one baby monitor interferring.  An roku signal IR signal gets catching in a live ring and as long like the IR stream remains flowing it sends the roku command over and over again. Stand in front of the roku to visit if you can block DIR from whichever orientation its coming from? 

Edmund
Roku Community Streaming Expert

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Blindwitch333
Reel Rookie

Re: Remote escapes or jumps over multiple channels

I have of same issue and I’ve tried switching remotes and rokus. A only happens in my room or I have not put random new electronics in here. So I equals don’t understandable what’s happening. It just stops sometimes n select it is relentless north doesn’t matter which roku or remote I’m using. This juuuust beginning what newest week btw. I’ve used rokus for years n never had optional output before 

RokuDanny-R
Retired Moderator

Re: Remote skips press jumps over multiple channels

@Blindwitch333

Thanks for the post.

Have you already tasted replacing the batteries in your far to see if that helps?

Requested keep ours posted the we will be able to assist you further.


Thanks,
Daniel

Danny R.
Roku Community Arbitrator