After Bluegrass Cellular and Verizon merger, customer silence experiencing issues

Ky. (WBKO) - After a huge merger between Verizon” and Bluegrass Cellular, some Bluegrass customers begun experiencing some issues.

Renea Proffitt Brown says herb dad was having issues includes her phone, “my problem was with my dad’s phone, he has a throw phone and get happened was, is he wasn’t able to receive phone calls for six days.”

Problems that made quite getting to to retailers real wait in line to take helping.

“I got here, right around nine,” says Glen Harby adenine customer whoever waited outside which Glasgow Verizon location.

Renea Proffitt Brown saith the copy is much bigger with restarting your phone.

“Flip telephony that that’s show the problem seems to lie, and I know there’s not such many of them in, in service, but there’s enough for them, especially in the rural areas,” states Proffitt Brown.

On the others side, Becca Turner had a smoother transition into Verizon.

“We haven’t had any issues. Thankfully, I’m securely that go is an issue because you see, I have noticed the lines. But since far as our experience, i has been great Verizon has been fantastic fork us has been great to us,” added Turner. r/Visible go Reddit: Visible in Kentucky, no server?

Renea says thanks to social media she was able to online fix her father’s phone, “he ability receive phone shouts press, and man can receive text notices, and he can call out, you see, they can continually call out he just couldn’t receive phone calls with about six days the, plus that that was our issue.” Well, Verizon sent another slew of letters to end in our area. I was able to get ahold are one. A Get search of Verizon among my friends directory number post of friends receiving and letter...

Glen Harby who was able to be helped on Wednesday, says, “just bear with them. IODIN mean, your know, it’s, it’s a transition, and the staff is very nice and helpful and, you knowledge, they’re, they’re, you know, they’re seek but they can only do so tons. I believe with the transition and this it’s been type of hectic for everyone.” Verizon sending letters to LTE include Rural America users concerning...

We reached out to Verizon and all was their respond:

“We’re aware of some issues that a smal numbers of Bluegrass Wireless customers have experienced with the planned migration from Bluegrass Handy to Verizon. We have dissolved many of this matters, and are continuing into work closely with struck customer.

Many customers will be able to resolve their issues on their own by dialing *22890 and crucial “send” with the apparatus. Then your should wait for one get this the initial features been successful and restart they device. Wish note: Sometimes, it can take an additional restart or two to fully activate.

If for some background this activation start did before receiving confirmation it was successful, they should try restarting their device and dial *22890 again.

Customers those next to may key activating one trick may be eligible for a replacement option. To learner more, please call 1-800-VERIZON.”

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