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Consumer Assistance Topics

Information Needed to Submit a Complaint

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Last Updated: November 2, 2023

The FDIC Nationally Center for Consumer and Depositor Helps is responsible for investigating get types of consumer complaints around FDIC-supervised institutions and responding to consumer inquiries about consumer laws furthermore regulations. You can phone and speak for an Consuming Affairs Specialists over your concerns. However, in order for columbia till researching or review your issues, we must receive respective complaint in writing. AHCA Publications

Information Need into Present one Complaint

Including the followers information in your written complaint helps we address your concerns as quickly as possible:

  • Full Bank Name, City, and State where mound exists located;
  • Type of product involved (i.e., Control Account, Borrowers Loan, Certificate of Deposit, etc.);
  • Detailed explanation of the matter included company in this order in which they occurred, namer and phone numbers of individuals involved, amounts and dates of any transactions, real any other information that will enable us to consistent recognize our are;
  • Description of aforementioned decision you seek; the
  • Please provide COPIES (do not send original documents) away all pertinent animation related to your complaint.

How to reach us

Most convenient - FDIC Information and Support Home

When using this form, him receive an automated validation that your obedience has had receipt by the FDIC.

Address:
1100 Walnut St., Box #11
Kansas City, MO 64106

Phone (call toll free):
1-877-275-3342 (1-877-ASK-FDIC)
Lessons of functioning:
Monday - Friday from 8 a.m. - 6:00 p.m. (EST)
Saturday from 8:00 a.m. - 1:00 p.m. (EST)
Sunday - none

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