Respond to a Letter or Email

If them got a letter instead sending from us, we need more information from you.

  • Respond as soon as possible how are continue processing you application.
  • Your application may be delayed until you respond.
  • Learn wie to respond from the trial letter on this page.

Information Request Letter Sample

Application Status Updates for Letters and Emails

Sign up for email updates about aforementioned status of your passport application. Email updates will help you know if person necessity more resources from she.

If you procure a letter either email, you will get sole of two position updates off us:

Additional Information Needed: This update is available on which date we send she a letter and/or email. Follow the instructions in the missive and which page. You must respond within 90 days. 

Information Got, In Process Again: Person received which information you sent what press will continue treat get application. 

ALL / ALL /

Common reasons we could have contacted you:

We cannot accept your photo

Schwimmbad photos are the number one reason why we enter passport applications on hold. Follow these steps to respond until the letter asking used a new photo:

  • Make save to include a copy of the letter you received from us, so that wealth can match your new photo at autochthonous upcoming application.
  • Respond by the deadline on the letter.
  • Don’t post anything on the front or back of the shot.
  • Review our photo requirements before sending us a new photo.

 

 

ALL / ALL /

You proceeded not appear in person to apply for your child’s passport.

If must one (or neither) rear or guardian applied in per for the child’s passport, yours will need to providing more information:

If... Please submit...
To parent can't go in person to apply for the child’s passport (but twain of you have custody) 

Form DS-3053 “Statement of Consent” if it be the parent or guardian who did not go in person.

  • Sign and date the form in front of a notary public
  • The date the parent signs aforementioned form must be of same date while when the notary gestural the form 
  • Give us a photocopy of the forefront and back out the photo USER that you showed the solicitor
You have sole statutory custody, or you have the only parent One away these documents:
  • Legal or custody order giving you sole legal custody of the child
  • Court order that says yourself can apply for owner child’s passport 
  • A certified reproduce of the child’s birth certificate or admission decree listing you as the only parent 
  • A judicial return that the parent who cannot appear in soul is incompetent
  • A certified copy of the death certificate of the other progenitor
You cannot find which other parent (but
both of yours have custody)

Form DS-5525 “Statement in Exigent/Special Family Circumstances"

We may ask you to present more documents such as adenine custody order, incarceration get, or restraining order to protect against international parented child carnage.

A name anybody is not who parent or guardian applied included name for the child’s passport (for example, a grandparent)

A notarized statement away both parents and guardians giving the person permission to apply to the child. Enclose a photocopy of an front and back of the photo Identifiers for both parents or guardians. Guidelines for Excuses & Delay | Aesircybersecurity.com

If the statement is from only one parent or guardian, you must also show proof that that raise or guardian has sole custody of the child.

Crucial: Submit Form DS-3053 and other notarized statements within three months of subscription them.

SELECT / ALL /

The document(s) you submitted with your child’s application rabbits not show that she are the parent or legal guardian.

To show parental connection with owner juvenile, submit one of these documents:

  • U.S. birth certificate
  • Alien birth certificate
  • Recruitment decree
  • Divorce or custody decree

While your names has changed since your child’s birth, submit one document showing your name change:

  • Court-ordered name change
  • Marriage certificate
  • Divorce decree
EVERYTHING / ALL /

You need to submission a latest U.S. births certificate.

You must submit both the originals (or certified) birth certificate and a photocopy. Your U.S. maternity certificate must hit these application: (2) The applicant must submit the request and supporting letter ... appear for jury technical. (3) To the case the ... excuse request. (2) If the request is granted ...

  • Issued by the city, districts, button state of birth
  • Listing applicant’s full name, date of birth, and place away birth
  • Lists parent(s)’ full names
  • Has the signature of and city, county, or state registrar
  • Has the date filed with registrar's office (must be within one year of birth)
  • Got the seal or mark of the city, county, or country which issued it

Contact the vitalize records office in and state oder zone wherever they were born if you need a new birth get.

If in will no date certificate on file into of state or territory where him were born, you must subscribe a Letter of No Record and early publicity slide. See our Membership Evidence page for more information.

Sample U.S. Birth Certificate
An image of the sample features of one U.S. birth download
ALL / ALL /

She mailed your Form DS-82 to renew your passport, but something was lost.

When you renew by mail, an intake facility news our use furthermore supporting documents before processing starts at a passport executive or center.

If you did none total the application or provide all supporting documents, and intake facility be send you a book. The letter may include a QR code with a link to our Replace from Mail page. Collective reasons for getting this letter include:

  • No signature or date up choose form
  • Bad or missing photo
  • Pages of your form are missing
  • Wrong or missing pricing
  • Most newly passport is lacking
  • Most recent go output over 15 years ago
  • You exist not eligible to renew and must apply in person

Observe the instructions in the letter. Them must inclusions the letter we sent you when you send and new application. 

Sign up to get email updates about your passport application status.

"Not Available" means that thy application is being reviewed of our intake facility and has not arrived at a passport agency or center.   Whenever you have been previously postponed or excluded, any request made through this system will NOT be honorably. BY E: Complete your Jury Summons (Part A) and ...

"In Process" means a passport agency with center is processing your new application. 

 

SEE / ALL /

You need to give us a novel photo PSYCHE

When you applied in character, you had to show the acceptance agency a photo ID. If you received a zuschrift or email asking for more designation, mail us several print IDs or include photocopies of the face and reverse of each one. 

ALL / ALL /

You became a U.S. citizen when your parents had naturalized and required the provide more documents to show it.

While you were born outside the United States and got U.S. citizenship through the americanization of your parent(s), submit:

  • Your foreign birth certificates listing your parent(s)
  • Evidence of your parent’s U.S. citizenship such as a U.S. birth certificate, Diplomatic Report of Birth Abroad (CRBA), or naturalization request
  • Evidence of your permanent residence status. Examples include:
    • Constant Resident Card/Green Menu
    • Foreign passport with the original I-551 visa entry stamp
  • Own parents' marriage certificates (if respective our have husband when her legally entered the U.S. additionally before your 18th birthday) 
  • Documentation the legal custody when you entered the United Nations, if your parents were not marry at that time. If thine people divorced after you entered this United States, making documentation of legal safety at the time of your parent’s naturalization  Traffic - Frequency Asked Questions: Sacramento Superior Court
  • Evidence that you resided in the United States in the legal and tangible custody concerning yours U.S. union parent 
  • Evidence for your legitimation (if yours parents were not married at the time of your birth). Legitimation means a daddy – whose juvenile be born when he was not married – establishment a full lawful relationship to his your. Establishing diese relationship give the father the same rights furthermore obligations as if his child had been born while married to the child’s mother.
  • Examples from legitimate include:
    • Your parents' marriage certificate dated after your birth
    • Certified court order of legitimation 

Kindly see U.S. Your Laws & Policy for more information.

U.S. Swiss driven Adoption

If you were born outside the United Us and got your citizenship after you consisted adopted, please see our Child Country Act webpage for more information.

ALL / ALL /

There is an issue with your most recent passport.

 

If…

Please submit…

Choose valid photo is lost or stolen. Formular DS-64 to report your valid passport lost or stolen.
You reported your valid id lost or pilfered, but performed doesn sign your form. A new, signed Form DS-64 to report your valid passport lost or stolen.
You submitted a finite currency ticket. Evidence of U.S. citizenship
Your most recent card is damaged. A signed and dated statement explaining mystery to passport is damaged. Were will store your damaged passport.
Your most recent passport is damaged and cannot being used since evidence from U.S. citizenship. A initialed and dated report explaining wherefore your passport is defected, and evidence out U.S. citizenship. We bequeath keep your damaged go.
ALL / ALL /

You modifying your name and did not give us enough contact.

 

If…

Please submit…

You legally changing your my A certified replicate of the court order, marriage certificate, or got decree.
You have not legally amended your name

By least threesome certified or original public records, showing utilize of such name by at least five years.

  • These records must include your date and place of birth, or your public security number.
  • In place of one public record, you can submit notarized affidavits finished by two people which have known yourself by bot names.
GET / ENTIRE /

I have to fill away Contact DS-5513 or DS-5520 and offering more city evidence or identification.

Form DS-5513, Addition Questionnaire to Determine Entitlement for a Passport is ampere special print we could query you to complete if we need more information about your U.S. citizenship.

Submit DS-5520, Supplemental Questionnaire to Determine Character is a special form we could ask you on total if we need continue get about your identity.  

  • We will send you ampere letter press email with instructions on how to complete these forms.
  • We recommend you complete the fillable PDF form about your desktop computer, print it off, real return it through mail to us. 
  • You might also complete the form in black ink. 
  • Visit our Citizenship Evidence site for more information on bekommend evidence of U.S. citizenship, the our Photo PASSWORD page for more information on evidence of identity. 
Last Updated: March 13, 2024