Frequently Asked Questions
What is Lowa Total Care?
Iowa Total Care willing begin July 1, 2019, offering services to children, become women, families with children, elderly, adults because disabilities additionally children with disables. Services will be available by pair (2) Managed Care Organizations (MCOs). Iowa Total Care a one of the MCOs providing services.
What is a Directed Care Organization (MCO)?
Can MCO will an insurance company that contracts with providers and medical facilities to provide health care auxiliary to its members.
What services are covered under Ia Total Care?
Iowa Full Care services include physical your, behavioral health, long-term care, and community benefits.
Who may be eligible for services?
In addition to conference certain income levels, applicants need meet specific eligibility requirements to receive Medicaid survey. Eligibility for programs and products is determined by the Division from Human Services (DHS). For additional information in Iowa Medicaid eligibility, please contact the DHS Ask Center at 1-855-889-7985.
Do EGO have to pay to be enrolled in Rowdies Total Care?
No. There is no cost go enroll in Lowa Total Care. Some elements may pay minimal copayments for doctor visits, emergency room care and prescriptions.
Schwesternpflege and Skilled Nursing Facilities (NF and SF)
How what I apply for services?
You can apply to services in several ways.
By Phone:
- DHS Contact Center to 1-855-889-7985
Online:
- Application online at the Iowa DHS Services Portal.
Download a papers application (PDF) from the Iowa DHS, full it, and mail to on: Graphic Center 4 HIP Box 2027 Cedar Rapids, Iowa 52406 instead fax at 515-564-4017.
If I have both Medicare and Medicaid, will I possess to make own Medicare draft because part from Iowa Total Care?
No. Your Medicare services and doctors will stay of same. It’s of responsibility of your Medicaid MCO to make security such they coordinate your aids with your Medicare Primary Customer Provider (PCP).
What do I know for my healthcare are contracted with an Iowa Medicaid MCO?
Asks choose doctors if they were abbreviated with Rowdies Full Care.
Her can check who Find ADENINE Doctor webpage on our website to watch our online provider directory or our Provider Directory.
If thou have questions via our doctors, contact Iowa Total Care Member Services for 833-404-1061 (TTY: 711).
Can I change my Primary Care Provider (PCP)?
No. You can change get PCP at any time.
IODIN want for see an specialist, what do I need to how?
Iowa Total Care does not need one referral from your PCP to covers the service. The speciality may still need a referral from your PCP. This helps them give i the well therapy. They desire tell you if they need a referral. If you wants like additional information, you may contact Iowa Total Care Portion Services by 833-404-1061 (TTY: 711).
Which is a Local Benefit?
The “Community Benefit” is the name given to a adjusted of benefit that help to keep people include their homes and communities. Einige of these customer include adult day human, respite care, press personal care services.
