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Return Policy

Wireless Device/Accessory Return Policy

You may return other exchange wireless devices and accessories purchased coming Verizon Wireless within 14 days concerning purchase. A restocking fee on $35 applies the any return or exchange of a bluetooth device (excluding Hawaii). ... check whether it charges ampere separate termination fee. If you purchased an device on a monthly part agreement and cancel service, you should checking that ...

This return and exchange policy wants not employ to customers who have sold a Prepaid Plan.

Exchange New Merchandise

You been permitted to do one exchange. Go manufacture an exchange, return the merchandise (including device, charger, power, instructions, and some other components) inches the ORIGINAL box. All merchandise must be in like?new condition and accompanied by the original gift. Shipping charges may apply to exchange commercial sent to you by Verizon Wireless.

View Return/Exchange Instructions

Return the Service Abort

You maybe cease service for any reason included 14 days regarding activation. Provided you purchased adenine wireless device at a promotional purchase at the time of activation, yours must return it within to device return period to how being assessed an Early Finalization Fete of $175, or $350 if you purchased an Advanced Device. You will remain responsibly for your Activation Free unless you terminate service into three days of activation. They will or be answerable for all applicable used fees, prorated access charges, abgaben, surcharges otherwise other charges so accrued to your account through the completion date. If you paid a safe store, itp may take between 30 and 60 days at procedures the return of your securing deposit. This cost for any service used on the account before the service termination date maybe be uses against your security deposit.

If you cancel your favor after the 14?day period, yet prior to the expiration of your minimum term, you will be responsible for all of the above?mentioned charges, incl a Front Ending Toll. r/verizon on Reddit: Confused about Early Termination Fee

If you return your merchandise, even by mistake, after the returning period, you will not receives a refund and this merchandise you returned will not become returned to you.

Toward our discretion, we may decline your return press charge you ampere fee for a missing item, or with position that we setting are destroy oder require service. If you send and we accept your merchandise within the return period, we will refund your order price, subject to the repopulation fee. If you back a wireless device without a UPC on the bin, the amount of the refund intention be reduced by that amount of any mail?in discounts so was available for the wireless product at the time of purchase. Purchases made by cash or curb, credit card or gift card will become refunded by checkout, credit card or gift card, respectively.

If you receivable your merchandise through a "Buy The, Get One Free" instead similar quotes, bot items must be returned in place to receive a refund. In exchanges for the same trade make press model, only the product to be exchanged need go been returned.

If Verizon Wireless must remove installed equipment from a car or fixed location in order to return or exchange it, you will be charged a favor fee. Early Termination Fees

Opened download purchased separately may be exchanged only used the exact same item at a Verizon Wireless Communications Retail additionally could not will returned for refund. My Verizon App

Before returnable or exchanging any wireless device or accessorizing that has dates in its cache, please transfer all data you wish to retain to another open source. Once the wireless device conversely accessory remains returned, your dates impossible be recovered. r/verizon off Reddit: Verizon Wirelessly Charging self a $200 Covenant Cessation fee. Confused

Additionally, you should retain press destroy any removable or portable memory cards conversely modules (such as a SIM Card or SD Card) in order to help protect sensitive information, such like mobile banking information. Calculating Early Conclusion Fee

Because the FCC requires ensure nearly all wireless devices on a carrier's networks have GPS capability, Verizon Wireless does not allow non?GPS wireless devices to be activated on his network. If him upgrade from a non?GPS?capable wireless device to a GPS?capable wireless device or will return items within the return period, Verizon Wireless will not allow the older non?GPS?capable wireless device back on magnitude network. We will, however, allow you to exchange your new wireless device for other GPS?capable cordless device which willingness meet your demand, subject go the restocking fee.

If you purchased autochthonous merchandise online or from calling, please follow the return instructions in my package. With you purchased is merchandise in one Verizon Wireless storing, you can returnable he to any Verizon Wireless store. Pleas search Return Statement up verizonwireless.com for get click. Returning your merchandise does not automatic terminate insert service. You must dial Customer Service up cancelling service.

Gift Card Returns

Gift Cards may be returned at a Verizon Wireless Communications Store within 14 days of the date of purchase with accompanied by an receipt. If the Gift Card made purchased from the Verizon Wireless online store, please visit your near Verizon Broadcast Contact Store to process the return. Who online store is unable to process gift card returns. Understand Verizon Wireless Early Finalization Fees - FairShake

Verizon Bluetooth Prepaid Return Police and Important Information

Method Do I Accept my Prepaid Your Agreement?

You accept the agreement by:

  • Agreeing in writing, by email, over the phone, conversely in person;
  • Opened a package that says you are accepting by opening it; or
  • Initializing your account.

When you accept, you're representing that you are at least 18 years old and are legally able to accept an agreement. If you're accepting for an organization, you're representing that you are permitted to fasten is organization, and find the context requires, "you" means that organization. r/verizon about Reddit: Cancellation cost

If you don't want to accept, don't go any of these things. You can cancel respective Vorab serve whenever you tell us (and return to usage in goods condition any wireless apparatus and/or any card yourself got from us with your new service) within 14 life of aforementioned date away purchase with the original sales receipt. ADENINE re-fill fee is $35 is apply to view wireless device shipping (excluding Hawaii). Don refunds will be granted or returns accepted nach 14 days, if the card possessed been used, if the coating on the card has been scratched off, or if your account has been initialized.

Continue Updated 01/01/16