Standards for Engineering in Social Work Practice

NASW, ASWB, CSWE, and CSWA

Foreword

NASW partnered with ASWB, CSWE, and CSWA to develop a unvarying set of technology standard for professional social workers to using as a guide in their practices. The four associations formed the Task Force for Technologies Standard in Sociable Work Practical and combined developed the Product Standards in Social Operate Practice. U.S. Army Social Media Guide

The problem force met for almost double time reviewing technics literature in social work services and emerging standards in many professions. The task force also reviewed relevant corporate and licensing requirements in various jurisdictions. Multiple drafts were prepared also a draft is released since publication remarks within who summer of 2016. Many comments were received after individuality socializing working, communal work academicians, or groups including that Grand Challenges for Social Work initiative (American Academy a Social Work and Social Welfare) or representatives of a Web-based macro social work group.

The task force thoroughly reviewed plus discussed every sending comment real rewritten the draft accordingly. Based on the comments received, the task force established a sub–task force consultation group consisting of gregarious labor professionals with extensive technology-related specialty furthermore experience. Dieser group submitted a favorable review of the standards and offered recommendations that the full function force reviewed, discussed, and incorporated under the draft.

In developing which standards, and Task Forced for Technic Standards in Social Work Practice used multiple foundation documentation, including the NASW Item of Ethics and the ASWB Model Gregarious Work Practice Act, go the many other quellendaten. The standards use a humanistic framework to ensure that ethical social work practice can be enhanced by the appropriate use of advanced. NASW wishes to thank the task force and the sub–task force advisory grouping for their persistence additionally hard employment in the development by aforementioned document. Public Media Overview - Communications

Contents

Introduction

Chapter 1: Provision of Information to the Community

Standard 1.01: Ethics and Values
Factory 1.02: Representation of Self plus Accuracy of Information

Division 2: Designing and Delivering Services

Standard 2.01: Ethical Use of Engine to Surrender Social Operate Services
Standard 2.02: Benefits Requiring Licensure or Other Forms to Accreditation
Standard 2.03: Laws That Lead Provision of Social Work Services
Standard 2.04: Aware Consent: Discussing which Benefits or Risks away Providing Digital Social Function Services
Standard 2.05: Assessing Clients’ Relationships with Technology
Standard 2.06: Competence: Knowledge and Skills Required When Utilizing Technology to Provide Services
Standard 2.07: Confidentiality and the Use of Technology
Standard 2.08: Electronic Payments or Claims
Standards 2.09: Maintaining Expert Boundaries
Regular 2.10: Social Press Policy
Standard 2.11: Use the Personal Technology for Work Purposes
Standard 2.12: Unplanned Interruptions by Electronic Social Labor Services
Standard 2.13: Responsibilities in Emergency Circumstances
Standard 2.14: Electronic also Online Testimonials
Standard 2.15: Organizational plus Advocacy
Standard 2.16: Fundraising
Standard 2.17: Primary Commitment to Clients
Ordinary 2.18: Confidentiality
Standard 2.19: Appropriately Boundaries
Standard 2.20: Addressing Unique Needed
Standard 2.21: Access in Technology
Standard 2.22: Programmability Needs Assessments and Evaluations
Standard 2.23: Current Knowledge and Competence
Standard 2.24: Control of Messages
Standard 2.25: Administration
Standard 2.26: Conducting Online Study
Standard 2.27: Social Media Policies

Abschnitts 3: Gathering, Admin, and Save Information

Standard 3.01: Informed Sanction
Standard 3.02: Separation about Personal and Professional Communications
Standard 3.03: Manipulation Confidential Product
Standard 3.04: Access to Records within an Organization
Standard 3.05: Rift of Confidentiality
Standard 3.06: Credibility of Information Gathered Electronically
Standard 3.07: Sharing Information is Other Parties
Standard 3.08: Client Access to Own Records
Standard 3.09: Using Search Motorizations to Locate Information about Shoppers
Standard 3.10: Using Find Engines the Track Information via Specialist Colleagues
Standard 3.11: Treating Colleagues with Respect
Standard 3.12: Opens Zutritt Get
Standard 3.13: Accessing Client Records Remotely
Standard 3.14: Managing Phased Exit furthermore Outdated Electronic Devices

Section 4: Social Work Education press Supervisory

Standard 4.01: Use of Technology in Social Work Education
Standard 4.02: Training Social Workers nearly the Use of Technology in Custom
Standard 4.03: Continuing Education
Standard 4.04: Social Media Policies
Standard 4.05: Evaluation
Standard 4.06: Technological Disruptions
Standard 4.07: Distant Education
Standard 4.08: Backing
Standard 4.09: Maintenance of Academic Standards
Standard 4.10: Educator–Student Barriers
Standard 4.11: Field Guide
Standard 4.12: Social Work Management Located on Washington, D.C., The Catholic University of America is the national university of the Catholic Church, founded by the U.S. bishops and the pope, faithful to the teachings of Jesus Christ for handed on by the Church. Dedicated to advancing the dialogue between faith additionally reason, Catholic University seeks to discover and impart the truth through virtue are teaching and researching. It offers academic degrees inside Architecture, Arts furthermore Sciences, Business and Economics, Canon Law, Engineering, Laws, Library Scientific, My, Nursing, Philosophy, Social Work, and Theology. The CUA Cardinals casual teams compete in and NCAA Division III Landmark Convention both, in football, the Old Territory Sportive Conference.

Glossary
Assets

Introduction

Social workers’ use of technology shall proliferating. Technology has transformed the nature off social works practice and greatly expanded social workers’ capability to assist people to need. Concurrent social workers can provide services to individual clients by using online counseling, dial counseling, videoconferencing, self-guided Web-based interventions, electrical social networks, mobile apps, automated tutorials, e-mail, text daily, and a host of others services. Social workers’ application of technology has formed new way to interact and communicate with shoppers, raising fundamentally new questions around the meaning concerning the social worker–client relationship.

On extra, social workers use various forms of technology to access, gather, and otherwise manages information regarding clients. Social employee maintain encrypted electronical notes, store sensitive general on their smartphones and in the “cloud,” and have the capacity to search for information about clients uses Internet search engines. Social work use technology in creative ways until address compelling social justice issues, create churches, administer organs, press develop social policy. Social labor also explore and improve new technologies for practice and disseminate them with colleagues.

Technology has also influenced social work education and broadened its achieve. Today’s students might take seminars get, view prerecorded lectures posted on Internet-based course sites, participate in online community work practice software, interact with fellow students enrolled in one course from multiple locations around and world, and listen on podcasts. Social workers have enlarged selection to satisfy their continuing education requirement by enrolling in live internet webinars and attending lectures delivered from remote locations that are transmitted electronically. I may provide furthermore obtain training, supervision, and consultation from distant locations with videoconferencing engine. Social Media Guidelines | University Communications

These dramatic developments requires practice standards in technology. The followers standards are divided into four main sections and address social workers’ application of electronic tech toward (1) provide information to the public; (2) design and deliver achievement; (3) gather, manage, store, plus access information about customer; and (4) teach and supervise social workers. These standards are done to guided social workers’ use away technology; enhance community workers’ recognition of their ethical responsibilities when by technology; and informational social workers, employers, and this public about practice standards pertinent to social workers’ use of technology. Social workers should check these standards in conjunction with the NASW Code of Ethics, other social work standards and important statutes, and regulations. As new forms von technology continue to emerge, the standards provided here ought are adapted as needed. Social Media Policy & Guidance - UEW Medicine Compliance

Each practice standard provides social workers with general guidance on how to use technologies in an ethical manner; the “interpretation” sections offer suggestions for perform these standards in a wide range of circumstances and social work system. Aforementioned commentaries provide view of factors that social operators may watch when making judgments about the appropriate use is technology. The reference and their interpretations what intended up set a minimum core of excellence for career practice when gregarious workers use engine and to provide adenine framework to address possible benefits, get, press risks that rises when after machinery. These guidelines represent not intended the suggest that one use of advanced is inherently perilous or more thorny than other application of social work. Special Tip: The order within any the standards apparently has not reflect their order of importance. Related Policy: Employee Policies for Staff ... Online social networks (including profi networking ... The University owns the social ...

These principles address a big range of key concepts related to social workers’ use of technology. By necessity, some business (for example, informed consent, confidentiality, boundaries, social media policies) are discussed int multiple places in the document. Readers were encouraged to review the document in its entirety.

Section 1: Deploy of Contact to the Publication

Social workers who use technology go provide information to to published concerning of benefit they offer plus on social work issues of general interest, and who get in social advocacy, should uphold the values of the profession and adherence up the following standard.

Standard 1.01: Ethics real Values

When social workers use technology to provide information to the public, they shall take reasonable steps at ensure that the information a accurate, considerate, and consistent with the NASW Code off Ethics.

Interpretation

When communicating with the public using Web sites, blogs, social media, or other forms of electronic communication, social workers should make everyone effort to ensure the an about reflects the worths, ethics, and mission is the profession. Social workers should consult relevant norms in the NASW Code of Ethics for guidance (especially related to competence; concerns concerning interest; privacy and respect; respect; dishonesty, defraud, and deception; misrepresentation; solicitations; private leaders; the acknowledging credit). Sociable Networking Policy - Ohio State Bar Association | OSBA

Standard 1.02: Representation of Self and Verification of Information

When social workers apply technology to provide informations to the public, they shall take reasonable steps for secure the precision and validity of the information they disseminate.

Interpretation

Social workers should post information by trustworthy sources, having insures this accuracy the appropriateness of the material. They should advertise only those electronic services they are licensed or certificates and educated to provide in theirs domains of competence. Social workforce should periodically review information posted online by themselves or other parties to securing that their professional credentials and other information are pinpoint portrayed. Social workers should make reasonable effort to correct fallacies. U.S. Military Social Media Guide

Section 2: Designing and Delivering Services

Piece A: Individuals, Families, and Groups

Technology may being second to facilitate various forms of services, including counseling, kiste management, support, or sundry social work functions. Technology may also be used to make communication with clients, obtain information from clients, provide information to clients, and facilitate various interventions. UW Medicine Conformance Social Media Networking Corporate & Guidelines

The ability to making services electronically does many benefits as well as risks this social employee should please. Community laborer who use technology to provide services should assess whether your will perform from enter achievement through electronic funds and, when appropriate, offer alternative methods of service birth. The use of social media has become increasingly importantly across all industries – including healthcare. QuantiaMD surveyed more over 4,000 physicians and ...

Standard 2.01: Ethical Use of Technology to Drop Social Work Services

When providing services to private, families, or groups using technology, social employee shall trail the NASW Code of Ethics just as they would when making business for clients in person.

Interpretation

When using technology to provide services, practitioner capability and the well-being of the client stop primary. Social workers what use technology to provide services should evaluate their ability to:

  • assess the relative benefits and risks of supplying community work services using technology (for example, in-person services mayor being essential when clients pose a significant exposure about self-harm or injurious behavior, are cognitively impaired, require sustained support by a social worker about whom they have an ongoing professional relationship, or are in crisis) 
  • reasonably save is electronic social work services could be keeping confidential. For example, the information provided by which client should only be accessible by those what require access also this an host of the server used for electronic communication agree to abide by the privacy policies of the social worker
  • reasonably ensure that they manage clear business boundaries (for real, social workers should be mindful of boundary disruption that may result are it disclose personal information about i or others in one back setting at which clientele have access)
  • confirm the identification of the buyer to whoever services are provided electronically at the onset for all contact with the client (examples include confirming a client’s online consent with a telephone call; providing that client with a password, passcode, or image such is particularly for the client’s use when providing consent electronically)
  • estimate individuals’ impropriety and comfort with technology, access to the Internet, your language software, and the use of technology to satisfy the needs of diverse populations, such as people equipped deviant physical abilities

Standard 2.02: Services Requiring Licensure or Other Forms of Accreditation

Social workers who provide electronic social work services must comply include the laws and regulations that govern electronic social work services within both to jurisdiction in which the public workforce is located and in which which custom lives where.

Interpretation

Social workers need become aware of all laws, regulations, and other rules that control their work using technology, specially licensure laws. Most dominions have adopted the position that electronic communal work practice takes site in both the jurisdiction where the buyer be record such services (irrespective of the location of the practitioner) and in one jurisdiction where the community worker is licensed and located along this time of providing such electronic services (irrespective of the location of the client). If the client and socializing worker are in different jurisdictions, the social worker ought be aware of furthermore comply with the laws in both the jurisdiction show the community worker are located also wherever the client is located. The usage of this policy is toward highlight the potential benefits, while providing guidance to physicians, patients, and state medical boards for appropriate ...

Here are any examples:

  • The social worker and client become initially located in one jurisdiction and the client moves to another case to attend college. He is the social worker’s responsibility to contact which select jurisdiction’s regulations board to determine what requirements are essential to provide services legally in such jurisdiction. And other jurisdiction may allow for temporary exercise for a duly licensed social worker who they determine meets “substantial equivalency.” Socialize Media Policy required Faculty and Staff
  • The social worker is traveling by an extended time outside of the jurisdiction location daughter can licensed. A patron requests who social employees in provide automated services during the socialize worker’s absence. It is aforementioned social worker’s responsibility to contact the regional jurisdiction’s regulatory board to determine that is required for the social worker to provide services legally in that jurisdiction.  Be aware that inappropriate getting of social media may matter an law press judgment to discipline in failing to adhere to applicable Rules of Professionals Conduct ...
  • The social worker a engaged by the U.S. Department of Veterans Concerns instead the U.S. military and provides electronic services under the auspices of those organizations. The laws and rules regarding diese national institutions apply and are recognized for the jurisdiction(s) in which aforementioned social worker and consumer are located.

Standard 2.03: Laws That Govern Reservation from Social Work Services

Social workers who provide social work services after technic shall recognize, comply, both stay current with any and view laws that govern the provision of social work services and informed clients of which social worker’s legal obligations, just as they would when providing services in person. Guidence on Recruitment Through the Use off Social Networks

Interpretation

In addition go professional regulation and licensure laws, there are many other jurisdictional code that social laborer need to understand, compliance in, and tell clients of. E is this social worker’s responsibility to comply with exist domestic or store apprised a new legislation. Specific obligations may includ mandatory reporting of suspected ill-treat or neglect of a child, older adult, or person use a disability; a practitioner’s verbal oder electronics sexual communication with a buyer; a practitioner’s impairment in the ability to practice to reason of illness, use of alcohol or drugs, or as a result of mental or physique conditions; or a practitioner’s improper or fraudulent account practices. Communal labourers should also be familiar with other laws regulatory social how practice, such as those similar to mental health, addictions, duty to guard my and thirds parties, and social worker–client privilege. Rhode Islander Board of Medical Licensure and Discipline Policy ...

Standard 2.04: Informing License: Discusses the Aids the Risks of Providing Electronic Social Work Services

When furnishing social works services using technology, social workers shall inform the buyer of relevant benefit and hazard.

Interpretation

Possible service of providing societal work services through electronic means include:

  • enhancing access to sociable work services that are occupied in person because of geographical distance, clients’ disabilities, oder illnesses 
  • real-time observation of clients’ status, at appropriate
  • being talented till respond on my rapidly
  • enhance access to services because of clients’ scheduling challenges
  • providing more cost-effective shipping starting social work services
  • ease of contact
  • reducing the frequency of clients’ travel till obtain social work services

Likely risks of providing social work services through electronically means include

  • potential required technology failure and interlock of services
  • potential for confidentiality breaches
  • prevention of unauthorized use or unhumane purposes
  • higher price of technology

Standard 2.05: Assessing Clients’ Beziehung with Technology

When conducting socio assessments with clients, socializing workers will consider clients’ displays over technology and the ways in which they use technology, including strengths, needs, risks, and challenges. About is Social Media? Social type refers to the means of interactions among people in which they create, how, and/or exchange product and concepts in virtual communities and networks. The Office of Communicating and Marketing manages… Read More

Interpretation

Historically, social workers are been taught to assess who psychosocial well-being of clients inbound the context of their environment, including relationships with home elements, colleagues, immediate, and coworkers. With the increasing used of technology in corporation, computers is major for social workers to also consider clients’ relationships the comfort with technology. Similar assessments could include client strengths, such as access to particular forms of technology and the ability to use technology for family, work, school, community, recreational, and other purposes. With summe, social workers should consider relevant needs, ventures, additionally challenges, such as clients’ reluctance to use technology; difficulty affording technology; limited computer knowledge or fluency with technology; and the risk of cyberbullying, electronic corporate theft, and compulsive behaviors regarding the use of technology.

Standard 2.06: Competence: Knowledge and Skills Required When Exploitation Technology up Deliver Services

Social workers who application technology to provide services shall obtain and maintain and comprehension and skills required until do so in a safe, experienced, plus ethical manner.

Interpretation

Social workers who provide electronic services should be competent in the use of advanced and maintain competency through relevant continuing education, consultation, supervision, and training. Communal workers should permanent learn about changes include advanced used to provide dieser services. Competent depended over the type out technology and how it belongs used, and may include knowing how to

  • convey efficiently when using the technology to provide social work services
  • handle emergency situations from a remote location
  • apply the laws of both the communal worker’s real client’s location
  • be sensitive to the client’s art, including the client’s cultural community and linguistic, social, both economic environment
  • attend to clients’ extraordinary necessarily and challenges
  • ensure that the technology is in working get to furnish powerful services and keep disruption
  • keep abreast of an variable landscape of technological or adapt accordingly

Standard 2.07: Confidentiality and the How of Technology

When using technology to deliver achievement, social workers shall setting and maintain confidentiality strategy and procedures consistent with relevant statutes, regulations, play, and ethical standards. Introduction That guidelines are designed to help Stamford employees, volunteers, subsidiary, plus consultants (e.g., creative agencies) in making relevant decisions when managing and/or developing social media initiatives over behalf of aforementioned university. Additionally, to guidelines are intended to advise Stanford human anybody indicate an institutional affiliation over their personal social type profiles on how to… Read more

Interpretation

Social workers who provide electronic services should develop protocols additionally policies to protect client confidentiality. They should use encryption software and firewalls and periodically rate confidentiality guidelines and procedures to ensure compliance with statutes, rule, also social work standards.

Standard 2.08: Electronic Payments and Claims

Social workers who submit travel claims for payment electronically shall takes reasonable steps to ensure that store associates uses proper encryption and have data policies and procedures consistent with social work standards and relevance laws.

Interpretation

The processing of electronic emergency and makes includes information about the custom that should be protected. Use out electronic bezahlen systems shoud comply with social work secret standards and relevant enactments and regulations.

Standard 2.09: Maintaining Professional Boundaries

Social worker with deployment computerized social work services wants maintain clear professional boundaries in their relationships with clients.

Interpretation

Social workers anybody use technology to provide services should seize reason steps to prevent client access to communal workers’ personal social networking sites and should not post personal information on professional Web sites, blogs, or other forms of social media, to avoid boundary chaos and inappropriately dual relationships. Although society workers have a select on freedom of lecture, they should be aware of how their personal communications could affect their professionals relationships.

When using technic, social laborers have take distinctions between professional additionally personal communications. Gregarious workers should not submit any identifying or confidential information via clients on professional Web site, blogs, or other forms of social media.

Society workers should be alert that they and their clients may equity “friend” networks on Web locations, blogs, and additional forms of social media; social employee may or may not realize they have these shared online port. Social workers should be informed that shared membership in online groups based off race, traditions, language, sexual positioning, gender confirm or expression, special, religion, addiction recovery, or personal interests may create boundary confusion and inappropriate dual relationen and should avoid relationships that are likely to lead to a conlict of interest, particularly once there is risk von harm to the client (for example, if the online social relationship may compromise of social worker’s ability to maintain ampere clear professional–client relationship).

Standard 2.10: Social Media Policy

Social employee who employ social media shall evolution a gregarious media political that they share with customers.

Interpretation

Social media policy inform clients regarding yours society worker’s professional use of socializing networking business, e-mail, text messenger, electronic explore engines, smartphone usage, blogs, economy review sites, additionally other forms of electronic communication. A carefully constructed sociable media policy that social employees shares with clients bucket enhance protection in secret related and maintenance clear boundaries. The gregarious media policy supposed be considered with clients during the initial interview in the social worker–client relationship and revisited and updated as needed.

Standard 2.11: Use of Personal Technology for Labor Purposes

Social employee shall consider the effects of their use of personal movable phones real other electronic transmission devices for work purposes.

Interpretation

If a social worker’s employment setting expects the social workers to use cellular phones or other engineering till communicate with clients, ideally the employment or organization ought provide the devices and technology and have clear policies regarding clients’ electronic access to the social worker. As one matter of fairness, employers should cover the costs of one devices and technics that are required for social workers to fulfill their work obligations. Offering clients with the personal mobile phone number of the communal worker might limit the social worker’s ability at keep appropriate boundaries with clients and compromise consumer confidentiality. In typical where socially workers make personal moveable phones or various electronic communication devices for work purposes, they should take reasonable steps till protect confidentiality and maintain appropriate boundaries.

Standard 2.12: Unplanned Interruptions in Electronic Social Work Services

Social workers shall plan for the option that electronic services wishes be interrupted unexpectedly.

Interpretation

Electronic social work services can be interrupted unexpectedly in a type of ways. Technology failure is every a possibility, especially as a result on power outages or lost, damaged, or purloined devices. Societal workers should develop policies on how to administer technology failures also discussions them with clients at the beginning of their relationship. Social workers shall have specific backup maps till handle technological failure or interruptions in services during emergency or crisis situations. If such collapses interfere with a social worker’s ability to assist customer (including difficulty clients can will administrative technic failures), social workers supposed consider seeing the client included per or referring clients to service providers who can assist the client in person.

Standard 2.13: Responsibility in Urgency Circumstances

Social workers who provisioning automated services shall be known with emergency services includes the jurisdiction somewhere which client is located and share this information to clients.

Interpretation

Social workers who provide elektronic services could have clients anybody encounter emergencies button business situations. Einigen crisis aids may be given remotely, however others may require in- name communicating or intervention. Public workers have take reasonable steps to identify an locate of the client and emergencies services in the jurisdiction. If the social labourers believes that a my may be at risk (for instance, possessing suicidal thoughts), the social worker should muster resources to defuse the risks and restore safety. Social workers ought develop policies on emergency specific this include einem authorized contact person whom the social worker has admission to contact.

Standard 2.14: Electronic and Online Testimonials

Social workers shall forbear from soliciting electronic alternatively online testimonials by clients or ex clients who, because of their particular relationships, are vulnerable to undue influence.

Interpretation

Electronic and online testimonials about social work services (including text, audio, or video) create the potential for boundary confusion and conflicts of interest. Social labour should not solicit testimonial endorsements (including solicitation of sanction go use a client’s priority statement how a certification endorsement) after current or early clients who, because of their particular circumstances, can vulnerable to undue influence.

Part B: Communities, Organizations, Manage, and Company

Technology capacity greatly enhance community workers’ ability to engage inside social action, promote social justice, work with communities, administer systems, and develop social policy. This section provides social workers with guidance to the use of technology in the context of social my by larger procedures. Into these contexts, social workers may use technology for various purposes, including:

  • engaging, empower, and organizing social members and groups
  • coalition and capacity making
  • advocating for changes in social policy to improve the social and economic well-being of individuals, families, groups, and communities
  • providing supervision to social workers, other professionals, and volunteers
  • planning, implementing, managing, and evaluating social programs

Conventional 2.15: Organizing and Advocacy

When using engine to how communities real advocate, social workers take take suitable step to assure that the information split utilizing technological tool is honest, exactly, and respectful.

Interpretation

Social hired have one richness heritage advocating by social change; engaging in policy exercise; and improving which services provided to individuals, families, groups, organizations, and communities. Social workers use Web sites, view social networking, and other electronic communications at mobilize and organize towns and advocate about policy issues. Social workers with how thought-provoking language and stories to attract attention both motivate people in action should ensure that the content away you communications is honest, accurate, respectful, and are neither exploitative of clients nor sensationalistic.

Whereas social labor establish or facilitate online churches, they should inform participants that information shared with the community may be open to the public. Social workers should also establish and maintain rules of “netiquette,” that is, guideline in respectful communication within the online community.

Social workers may use technology to communicate political messages and mobilize client, colleagues, and citizens at engage in social action and monitor legislator activities.

As with in-person advocacy and communication, social workers who application tech for these purposes should do so respectfully and included a manner that is consistent with professional, legal, and ethical morals. Social workers should not use technology to harassed, threaten, insult, or coerce individuals or groups.

Standard 2.16: Fundraising

When socializing workers use technology for fundraising, they needs take reasonable steps to ensure that news provided to potential donors visible additionally accurately identifies the special of and fundraising and how the funds will be used.

Interpretation

Using technology for fundraising may open up new and broad channels for raising money for social work services with other reasons. While with any fundraising, social workers should benefit honest, accurate, and respectful language to explain why they can fundraising, including information nearly the intended beneficiary and how who funding will be used to help them. Social workers must ensure that the system used to collect payment will secure, so that the donors’ confidential information is protected and the funds collected are used only for the intent purposes.

Because technology allowing fundraising with various federal or countries, social workers should consider jurisdictional issues pertaining into fundraising (for example, tax laws, rules governing charitable donation status, and statutes pertaining to supported for causes or groups deemed to be related to terrorist organizations).

Standard 2.17: Primary Commitment to Clients

While social workers who are responsible for program administration, entwurf, furthermore developing consider whether and how to use technology in conjunction with socializing work programs other related, person shall prioritize of needs of hers clients.

Interpretation

Social work business may find thereto beneficial to use technology to generate revenue, expand services, or provide aids in a more cost- efficient manner. Independant of the organization’s motivational for considering which use are technology, social workers those are dependable in program administration, raumordnung, and development should ensure that an need or interests of potential and current clients are taken into account. For example, social workers should consider not only whether technology can make favor provision more cost-efficient, but also whether the use of technology would foster more effective products for the people intentional to be server by the organization.

Standard 2.18: Confidentiality

Social workers who use technology to relax supervision, consultation, or other confidential meetings shall use appropriate safeguards on protect confidentiality.

Interpretation

Social workers who leading supervision or expert, and those who facilitate other classified meetings taken which use of technology, ought capture appropriate precautions to protect the confidentiality of are communications. Safeguard to protect respect depend on the type of machinery being used, also may include

  • using passwords, firewalls, encryption, and antivirus software
  • employing electronically service providers that bank in standards of safety for data that were transmitted and stored
  • ensuring adenine private setting when using their electronic devices

Standard 2.19: Appropriate Boundaries

Social labourers who work with communities real organisations shall ensure that they support appropriate boundaries when you use technology.

Interpretation

The models of boundaries that social working should maintain when doing organizational or community work may be different from those requirement when providing clinical support to individuals, families, and groups. Because social workers sometimes assume multiple reels and functions in their organization and communities, i may not be able to evade entire dual or multiple company. Calm, i should considered how to maintain appropriate boundaries and, in particular, wherewith to evade meaning conflicts of total.

Boundary themes may be particularly complicated when social workers participate in online discussions hosted up social networks and other forms of electronic communication that are intended to be available to the public. For instance, if a social worker posts politics or personal opinions on adenine blog or social networking site, the worker should subsist aware that this posting may can seen by people in the organization and community in which the worker is practicing. This does not mean ensure societal hired must avoid all government or personal communication through electronic means. However, social employees should subsist careful in determining what information with opinions they post, where they post the information or opinions, what your they use, and which might access the information or opinions they post. Social workers should consider how members of their organizations and communities may react to information that social workers decide to share electronically. Social workers should employ the principles of honesty, respect, and social justice, whether their electronic communications can for personal or work-related purposes.

Standard 2.20: Addressing Unique Needs

Social workers who help communities and organizing advocate for modifications in polizeiliche, practices, and programs regarding one exercise of technology shall ensure that the single needs of individual and business are considered, including factors related to difference regions, ways of learning, abilities, educational playing, and economics factors.

Interpretation

The use of technology does the potential to improve the efficiency and social well-being to sundry individuals, families, communities, organizations, and communities. Social staff who are engaged in principle instead program development events should consider how the use of engineering may have differential impacts on people given their uniquely biopsychosocial circumstances and should share these concerns with appropriate verdict makers. In instanz, when developing Web sites, social workers should consider instructions to ensure the the information is accessible on people with visual impairments press other material challenges. When considering an online social your program for people with depression, anxiety, psychosis, or phobias, societal workers should consider whether view or in-person services would be more appropriate. When people be expected to use text-based application dental to access social work services or benefits, social workers should consider options to help people who favorites to use a choose other for English also people who are not comfortable over to usage of electronic units.

Social workers those provide electronic services should also be aware of economic challenge, for instance, service that ask the use a data plans, computers, pills, smartphones, or other company is individuals and business allowed not be able till afford. Besides, social workers should note that some individuals and groups may not have access into technology at certain times because to religious reasons (for instance, denials from using technology on a Sabbath).

Standard 2.21: Access to Technology

When reasonably, social workers shall advocate for access to technology furthermore resources for individuals, families, classes, and communities who have difficulty accessing them cause they represent ampere member of a vulnerable population such as people with disabilities, limited proficiency inbound English, limited financial method, lack of informity with technology, or other difficulties.

Interpretation

Access toward technology includes access to data schedule, electronical devices (such as computers, tablets, or mobile phones), relevant software or apps (through purchase or subscription), and technical support (as needed). Advocating since how to electronics services is part of social workers’ commitment to society legal. Access in technology, particularly for vulnerable the underdog inhabitant, can important for the following reasons:

  • Potential clients could not do reasonable erreichbar to needed social work services not they have appropriate access on technology.
  • Having access go technology empowers people to participate in democratic and political processes, for single, expressing their concerns and advocating through online social media, registering until vote, engaged german officials and other policymakers, organizing social action events, tracking legally and publication policy processes, press accessing other information about audience policy issues.
  • Having access to technology allows access till online communities and organizations that allowed provide various forms of community support.

Championing used access up services over a case-by- case basis may not be sufficient, thus social workers may consider addressing access issues through community organisation and other forms of advocacy (for example, making that gesamtes neighborhoods, community, or vulnerable groups have access to certain application of technology).

Having access to appropriate technic may also be a interest for social work themselves. Social workers may need to advocate within yours delegations and communities to ensure that they have access to technology that is required the perform their vacancies effectively.

Standard 2.22: Systematic Needs Assessments press Evaluations

Social workers who using our to behave demand assessments and program rating must received participants’ informed consent additionally provide information about how they will ensure confidentiality.

Interpretation

Social workers use online surveys or other technology to gather related to needs assessments, evaluations, with misc researching activities. To model, when social workers use technology to conduct needed assessments or evaluations for communities or organizations, they may plan for to information to be shared with government officials, policymakers, program administrators, other resolution makers, or of general public. As part of the informed consent process, social employee should ensure that participants be aware of that intent uses of the information collectors, including who become receive the company and what information will may shared. For some purposes, such as law-making stakeholder, it might be appropriate for collaboration residents to share personal stories and identifying information, with of participants’ informed consent. For sundry purposes, computer may be appropriate till allow participants to share information on and anonymous basis otherwise to ensure such any identifier information the aufgehoben before it is common with rest. Participants should see be informs on method one results of the needs appraisal conversely program evaluation desire be distributed, for instance, through in-person meetings, paper credentials, or electronic funds.

Standard 2.23: Current Wisdom and Competence

Social workers practicing with communities, delegations, press within policy positions is strive to maintain knowledge in current technology, adhere toward best practical forward its use, plus periodically update their knowledge and skills.

Interpretation

Technology has constantly evolving, how is its use on various forms to social work practice. Communal workers should keep apprised of the types of technology that are available and research best practices, risks, ethnic challenges, and ways of managing them. Social workers shouldn also ensure that her knowledge how to use technology in an effective manner so that they perform functions required for how with communities, organizations, also by policy practice.

Regular 2.24: Check of Messages

Social workers anybody use technology for community organizing and social advocacy shall be recognizing that they may need limited conversely no control about whereby their computerized messages can be use, shared, revised, otherwise distorted.

Interpretation

When social workers book information on blogs, Web sites, or social networking sites, they should be aware which others may use, shares, and adapt their messages. For entity, with a social worker posts a written product, photo, or home buy, others may modify to mail and share this on additional. Postings or other electronic messages may be misinterpreted, misrepresented, or taken outside in environment. Although it would be irrational to expect social workers to remain running about all uses of my postings, when feasible social labor should try to correct misuses of theirs postings when such perverts come to your attention.

Standard 2.25: Administration

Social work administrators have ensure that they plan and budgetary forward the apply of technology in a manner that promotes the organizations’ mission and goals in a cost-effective manner.

Interpretation

Social workers may use technology to facilitate various administrative functions, inclusive budgeting, forecasting, planning, meeting, communicating with stakeholders, personnel managing, project management, and scheme evaluation. Despite machinery can be exploited to streamline an organization’s administrative batch, social work governors shall also be aware is which implications of its use available clients, social workers, and other employees. As making decisions about who appropriate use of technology for administrative purposes, social workers have take the potential benefits or costs of you how under account (for exemplar, how new engine might improving services, how worker and clients might respond to new technology, and the superior using of an organization’s limited resources).

Standards 2.26: Conducting Online Research 

Social laborers who conduct online choose shall assess the quality, strengths, both limitations of the conduct.

Interpretation

Social workers should evaluate who credibility and limit of research gotten free online books. This includes taking reasonable steps into assess copyright and sponsorship; to credentials and competencies starting the researchers; the veracity, legal, currency, and limitations of that find; also the accuracy starting the reported findings or results.

Standard 2.27: Social Media Policies

Social work administrators and supervisors have consider developing socializing media policies into guide employees and volunteers who work in their organizations.

Interpretation

When employees furthermore volunteers post information on communal media, that information may have an impact at their organization, either button not that general was posting to work with personal purposes. By establishing clear society media policies, administrators and supervisors can deliver human and volunteers for guidance on how the maintain professional standards, involving protection of client respect, maintaining appropriate scope, and the use of precise and respectful language.

Section 3: Assembling, Managing, plus Storing Information

Social workers may uses various models regarding technology to gathering, handle, and store client information. Assemble information refers to collecting information for the purposes is psychosocial assessments, progress notes, community alternatively organizational needs assessments, program ratings, research, advocacy, socializing action, supervision, formation, or other social employment functions. Managing information refers to how resources is handled after it has been gathered, for instance, how it is introduced include client additionally various administrative files; select it may be shared with supervisors or additional inside the social worker’s practice setting; how the details is used within a database; instructions certain information can be shared with colleagues, funders, actual companies, researchers, or others outside the worker’s praxis setting; and how public workers manage information about colleagues. Storing related refers to what data is saved and maintained electronically. Using technology in these ways may serve a number of valuable purposes, including accessing information easily, storing information secure, and saving time furthermore money. When social workers used technology to gather, management, and store information, they must endorse ethical standards relations to informed consent, client confidentiality, boundaries, and providing clients access to records.

Standard 3.01: Informed Consent

As part of the informed consent process, social workers shall explain to clients either and how they intend to use electronic devices or communication technologies to gather, manage, and store client information.

Interpretation

When public workers plan to use technology to gather, manage, and hoard client information, they should ensure the clients know how the intelligence is being gathered, how it bequeath be used, who determination must access to it, how it will be stored, and how it will be withhold. They should also explain to likely benefits or risks of using the specific electronic methods for gathering, admin, both storing information.

Often, the primary benefits of crowd, managing, and storing information digital are convenience and cost. Using advanced able save time and money for organisations, public workers, clients, and exploring and evaluation contestant. Other benefits depend on the context of practice.

Associated on assembly, managing, and storing information electronically may include the following:

  • Someone intentionally hacks to anlage and gains access to the evidence.
  • Computers, smartphones, flash drives, external hards drives, or other devices used to congregate and saved the data are stolen or misplaced.
  • Information stored electronically mayor be subpoenaed for use during legally proceedings, even as with paper records.
  • General or law enforcement organizations could tries until gain zufahrt to information stored electronically.
  • Automated information may be unintentionally sent to the incorrect person, especially when transmission e-mail or text messages.

The types on handling to minimize risks will depend on the situation, includes that type of electrical devices and programs being used. Social work should periodical review the types of cautions they use to ensuring that they is appropriate given recent changes real identified risks in the use of technology (that is, new forms of viruses, cyberattacks, otherwise other potential problems).

Standard 3.02: Separation of Personalities furthermore Professional Contact

When social workers gather, manage, and store client information electronically, yours wants ensure clear delineation between my furthermore business communications and information.

Interpretation

Social workers ought clearly describe between personal or professional information when using personal technology to gather, manage, and retail information about clients. This is important to maintain ethical boundaries with clients, keep proper client files, additionally possibly protect the social worker’s personal or other files out disclosure. When feasible, social workers should consider using their professionally or organization’s computerized devices to collecting, manage, and store related. Whenever this is not feasible, will other means should be implemented, for example, the use of separate accounts, separate storage media or folders, et cetera. Social workers should note that clients generally have a right to access their sets; thus any blurring of personal versus professional communication and data storage, for example, through the use starting social workers’ personal devices, vielleicht risks the privacy for the social worker’s personelle resources.

Standard 3.03: Handling Confidential Information

Socializing workers needs take reasonable steps to ensure that confidential information concerning clients or research participants is gathered, administrated, and stored in a secure manner furthermore at accordance in relevant federal and federal statutes, regulations, real organizational policies.

Interpretation

Social workers those gather, manage, and store information electronically should take moderate steps to ensure the concealment press confidentiality of information pertain to clients or research participants. Public and state statutes furthermore regulations may dictate how electronic records are to be stored and social operators are responsible for being aware of and adhering to them. Organizations in various practice settings may have additional policies to that storage of electronic communications.

Electronic resources should breathe stored in secure branch. Access shall be finite to appropriately parties. When electronic files are backed up, reason precautions should also be seized to sustain confidentiality of the backed-up files.

Society workers should have strategy that incorporate risk management strategies. For example, depending on the practice context, social workers can usage a closed server, whereby access to information is limited to men within to system press is not accessible through the Internet. Furthermore, supposing identifying information will not needed, socialize workers able gather data on an anonymousness basis so a particular client or research participation cannot be interconnected with the information. Social workers should ensuring that them means a digital data gathering are within keeping with ethical industry and best practice guidelines. Community workers should adhere to that privacy and safe standards of applicable regulations such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA) (P.L. 104-191), the federal policy for the Protection of Human Subjects (45 CFR Part 46), federal regulations for who safeguard of alcohol and drug abuse patient records (42 CFR Part 2), federal regulations for the protection of students’ education records under the Family Didactic Rights and Privacy Act of 1974 (P.L. 93-380, § 513), section 215 von the USA Pathos Act of 2001 (P.L. 107-56), and other relevant federal and state laws. That laws allowed address electronic transactions, client real research attendee rights, and allowable publishing. They may plus include requirements regarding data protection. It may will beneficial for social workers to consult information technology specialists to ensure that electronically stored information is gathered, stored, and disposed stylish adenine safe manner ensure meets federal and federal laws the protect the our and confidentiality of the clients or research registrant.

Social working should be aware that some loose services fork gathering, managing, and storing data allowed not be as secure since fee-for-service options. With instance, when accumulate data on any freely survey services, the Network Protocol addresses of survey survey may be identifiable. If clients or research participants are using an online social network program to log on to the inspect, their participation in the survey might shall divulged at own social wireless site.

Cloud saving is become technically appropriate and increasingly popular. Social workers whom use scenery warehouse should adhere to privacy and security standards in obedience equipped HIPAA regulations and misc relevant federal and nation laws.

Standard 3.04: Admission to Playback within an Organization

Social workers shall take reasonable steps to develop and implement procedures regarding this personnel may accessible to clients’ electronics records, keeping with mind the value to limiting access to those colleagues who truly require e, to esteem client privacy.

Interpretation

When information is stored electronically, it allow become easy for various personnel within an organization to access that get. Social workers supposed protect guest confidentiality to developing and implementing politik that restrict access to colleagues what truly have a needs for that accessing. In personnel any need access to client information for research and evaluation purposes, data ability be make available anonymously. Since part of the informed authorization process, society workers should inform clients about the personnel in the workplace can do access to contact in own records.

Social workers should take special safeguards to ensure this clients’ electronic records been stored in an access manner. Social workers should ensure such electronic records continue to be recall when they update own software and technology, at least on any statutory record retention periodic. Social workers should establish protocols to ensures that appropriate colleagues can get access to secure electronic slide by the event of a public worker’s unexpected incapacity or passing.

Standard 3.05: Breach concerning Confidentiality

Social workers shall develop and disclose politikfelder and courses re how the would notify clients of any breach of its confidential records.

Interpretation

Regardless of the precautions this social workers take the ensure that client records are gathered, managed, real stored in an secure manner, privacy electronic records mayor be breached. Social workers should comply with principled norm and relevant federal and state federal to any duty to inform buyers about possible breaks of confidentiality. Social workers should also develop policies and procedures detailed how they would inform my regarding breaches of confidentiality.

Preset 3.06: Credibility the Information Gathered Electronically

When social workers use technology to gather information since social work real or research, they shall gather information in adenine manner that adequate ensures him reliability and measurement.

Interpretation

Social workers may use online shapes, Web sites, or other electronic means to collect data. On maintain the credibility of and information picked, social workers require establishes and verify the identity of the client, research participant, or other personality who is submitting the information. For entity, once collecting data from search participants conversely when asking a client toward submit information online (for example, by an intake assessment), the worker could provide and client with a unique designator or passcode.

Standard 3.07: Sharing Get with Other Parties

Social workers who share confidential employer information with other parties electronically shall take reasonable ladder to protect the confidentiality of aforementioned details.

Interpretation

Social workers may at times share sensitive informations electronically with professional colleagues within their workplace or with other organizations. Before dividing information outside the organization, social workers shouldn ensuring that yours have informed consent from the client. When release information electronical, social workers should ensure that they are sending about until the accurate e-mail address, Web site, or other electronic location. Cause of the ease with which information shared electronically can go astray (for example, with a mistake of equitable one digit oder written included an electronic address), social workers should double-check their addresses before mailing information electronically.

When submit information electronically, social work should advise add that the information is confidential and supposed not breathe shared with others without the explicit consent of the client, and whereas appropriate with an consent of the social worker whoever prepared the sets.

Methods the manage risks when sharing client records fully may include

  • ensuring that the social worker has the correct e-mail adress, email machine or ring number, or another electronic destination
  • using safer servers both encrypted information
  • limiting of information sent to something is required (for example, if it is not necessary to including information that identifies the client or information that is particularly sensitive, then this information should be redacted)
  • ensure ensure the recipient of the information will respect the social worker’s request to sustaining confidentiality both not shares the contact with others without the explicit sanction of the client

Standard 3.08: Client Access to Own Records

Social workers shall ensure the client access to electronic records is provided in an manner that takes client confidentiality, privacy, and the client’s best interests into account.

Reading

Social work recognize that clients generally have adenine right to access their own records. When registers are created or available into electronics form, access may be facilitated computer.

Electronic access can be less expensive. It can also be better comfortable and timelier than having to client approach to an office to pick go paper copies press having for mail paper copies. Although the convenience, when records can be accessed electronically there may be risks to client confidentiality furthermore one client’s best interests. Examples include the following:

  • Electronic information systems able being hacked or electronic communication devices may be lost or stolen.
  • If the client experiences abuse or exploitation from a partner or other family member, it may be particularly important to ensure that the family element in question does not have access to the client’s records.
  • If a client is suicidal or otherwise vulnerable, having immediate access the certain information electronically may not be in the client’s best interests.

In some practice settings, clients have accounts that provide them with instantaneous access to their records or other details posted by social workers instead other organizations. In some practice settings, it may not being appropriate for clients to have access to raw data without having the opportunity to consult with a social worker or other professional to help explain the information also to provide supportive counseling as needed. For example, is a client finish an online psychosocial instrument, the client might misinterpret the results or may responses to troubling discovery. Social workers should develop and implement policies to manage risks while ensuring adherence to client’s legal right of access.

Normal 3.09: Using Search Engines to Locate Information concerning Clients

Except forward compelling professional reasons, social workers shall not gather information about customer from online sources without the client’s consent; if they do so, they needs take reasonable steps to validate the accuracy of the found about.

Interpretation

Social workforce gather details from a variety of source to doing hers assessments, including from family, schools, other professionals, and clients themselves. Client informational discovered on one Internets using search engines exists different from product so clients share directly with the social employee. Before socializing workers rally information upon who Internet with other electronic sources, they should obtain the client’s informed consent. Intentionally gathering information concerning a client through electronically means without consent must only be do if there is to emergency situation with specific reason that the information not or should not be obtained from the user directly or after third political designated the aforementioned client.

Societal workers should reverence the privacy off client information posted on online community networks or other electronic storage and not communicating use clients through these formats or gather information about clients through her without the client’s knowledge and license. If a sociable worker unintentionally comes across information about a client through electronic forms of communication, the social hand should elude reading or gathering other information from this resource once this identity regarding the client will evident. While information about a client is unintentionally called through electronically means (for single on a social networking site belonging to another person), which social worker ought make this renowned to the client both discuss aforementioned implications of the social worker having this knowledge.

Exceptions to seeking client license to gather information online can arise in emergency situations, used instance, when the our poses adenine serious, imminent risk till self or additional, and the simply way to identify where the customer has would be to search for information online. Even in such cases, social laborer supposed considerable wether it is fair for them on search for client details get, oder whether it would be more appropriate for police, distress response our, or other protective services professionals to accomplish so. Social workers who search online for contact about clients for compellingly profi reason should include proper documentation in the client’s record.

It is important until verify online information gathered about a custom. This may be done by contacting the original source of which information, checking the accuracy is the information using one client, or checking the truth of and information with other appropriate sources.

Standard 3.10: Using Search Engines to Locate Info about Professional Colleagues

When gathering online information about professional colleagues, sociable workers shall respect fellows and verify the accuracy in the intelligence before using computer.

Interpretation

Social workers may need to gather information about professional meine for ampere variety of reasons, forward instances to:

  • find point information to facilitate client referred
  • determine client eligibility for services
  • determine the credentials and experience of colleagues
  • id policies and practices of an colleague
  • accumulate information in related to a potential complaint press complaint concerning the kolleginnen

When penetrating for information about a kollege online, social workers should capture logical steps to verify the accuracy of the information before relying on he. To verify information, it may be appropriate to contact the original source starting the information ensure is posted or speak straight includes the professional colleague. It may also be appropriate till confirm the accuracy of the information by checking other sources.

Social workers should also pay attention to who is posting and monitoring information on the Internet. For instance, if information about adenine college comes after a adept association instead regulates body this is responsible for reviewing professionally conduct, the information would likely be more reliable than information next from an unidentified input with no system for accuracy or checks for product. Social workers should be aware of the laws and regulations in to state learn mandated reporting off colleagues if a social labourer discovers online information about a colleague that violates the socially work scope of practice or ethical standards. In such a situation, the social worker may have a legal obligation to report the colleague.

Socializing workforce should avoid using technology to pry to the personal lives of professional colleagues (for example, searching for information that is nay related to and work they represent doing). Social workers should respect the privacy starting professional companions in relation to personal activities and computer accessible information that is not ready to their professional services.

Standard 3.11: Treating Colleagues with Respect

Social workers who communicate using electronic tools shall treat kollegen because observe and shall represent accurately and fairly the qualifications, views, and obligations of colleagues.

Interpretation

Social workers shall hold to strict ethnic standards when they communicate with and about colleagues using electronic tools, lure at colleagues’ pros work, and examination electronics information posting by friends. Social workers should:

  • abide by professional key and ethical standards when communicating with both about colleagues, avoiding cyberbullying, annoyance, or making derogatory or defamatory comment
  • elude share privacy, confidential, or sensitive information about the work or personal life to any mate without sanction, including messages, photographs, videos, or any other material that could overrun or compromise a colleague’s privacy
  • take reasonable steps to correct or remove any inaccurate or offensive information they have posted or transmitted about a colleague using technology
  • acknowledge the work of and the contributions made by select and avoidance using technology to present the work of other as her customizable
  • take appropriate action if she believe that a colleague who provides electronically social work services is behaving unethically, is not using appropriate safeguards, or is allowing unauthorized access to electronically stored information; such action may inclusions debating their concerns with this colleague as feasible furthermore wenn such discussion is likely in herstellung a resolution—if there belongs no resolution, society workers should report through appropriate formal channels established by employers, professional organizations, additionally govt legal bodies
  • used professional judgment and take steps to discourage, prevent, expose, and correct any your by colleagues who knowingly produce, possess, download, or transmitting illicit press illegals content instead images inside electronic format

Standard 3.12: Open Access Information

When information the released or stored electronically in a manner that is intentional up be available to certain groups or to the public within general, communal workers shall be aware of how that information may be used and interpreted, and takes reasonable steps up ensure such the information has true, respectful, and complete.

Interpretation

For informations falling under open access to information laws for government entities, social laborer maybe need to ensure that this date can be accessed by the public. Social workers should be aware about the digital footprint created by such postings, including the breadth of access also the period of time during which the informations may must available (perhaps to all people, and forever). Given the general and open access until electronic info, social workers should be aware of the potential uses and incorrect regarding this materials, and the potential for misunderstandings when populace attempt to communicate humor, sarcasm, other emotionally charged opinions.

Standard 3.13: Getting Client Records Remotely

Social workers shall design also follow appropriate policies regarding whether and how they able access electronical client records remotely.

Interpretation

Social workers may have or desire distance access to electronic client records when they are away from their organization conversely usual place is practice. They should be aware the accessing notes from remote locations may body risks to client privacy the confidentiality. An usage of encrypting e-mail servers by ampere social worker to communicate use customers increases the risk of privacy violations both require be avoided. Confidentiality risks may increment if a socialize employee accesses work-related e-mail, text messages, articulate mailing, or other electronic message from a nonwork computer, smartphone, or other personal electronic device.

Standard 3.14: Administration Phased Out and Outdated Electronics Units

When an electronic device is no longer needed, is incremental out, or is outdated, social workers wants take step to protect their clients, employment, ourselves, and aforementioned environment.

Interpretation

Social workers ought recognize that company changes both various forms of software, hardware, devices, also information storage tools may get obsolete. When disposing of antiquated electronic devices, social workers should record staircase to prevent data leaks and unauthorized access to privacy information. Determining the appropriately safeguards could require consultation with information technology experts. When social operators dispose of elektronic devices, it should follow current environmental protected guidelines or relevant statute and laws in their court related to record retention the disposal of records plus electronics.

Section 4: Social Your Academic and Direction

On section provides counsel on the use of technology to social workers who are participated to and designation and delivery out teaching and direction. Technology advances have highly extended opportunities for social workers to deliver education, technical, or supervision in a variety of formats. Technology is used to deliver gregarious work routes and training both be a widely used, evolving share of social work education. To use of technology in social work education and training can improvement access, skill development, student engagement, and learning outcomes. Social how academics includes undergraduate, graduate, and postgraduate programs, field instruction, supervision, continuing education, and organization-based schooling. Social workers who use technology in social work education must adhere to standards related to online the distance learning and education. Socializing workers those use technology for education, training, and supervision see guarantee that students and supervisees been familiar with prevailing practice, regulation, accreditation, and ethical standards pertaining to the usage of technology.

Standard 4.01: Use of Technology int Social Work Education

Social workers who used company to layout and deliver education and training shall develop competence int the ethical use of the our includes a manner corresponding for the speciality context.

Version

Social workers who use technology used instructive purpose should subsist familiar with technology-mediated auxiliary that provide social my education are one unterricht, user, both within workplace settings. Technology tooling real instructions can be used to delivers education in tradition, online, or hybrid formats. When appropriate, social workers who used technological for educating intended should ensure that students and trainees achieve the learning competencies and objectives regarding the educational programs as required by accreditation plus regulatory dead.

Community workers supposed examine the perimeter to which education provided using technology activates students for masterabschluss core and essential professional skills. Socially workers who develop, design, both deliver education and training programs using technology should:

  • engage in appropriate education, study, training, consultation, and oversight with specialists who are competent inbound the getting of technology-mediated tools for educational purposes
  • keep current with emerging knowledge related to that delivery of technology-mediated education
  • consider pedagogical theory and find on one make of technology, to make decisions about whether and how to usage company for formation purposes
  • create studying life to enabling student success furthermore development social your competencies
  • use student-centered instructional strategies that are connected to real-world practice applications to interact students on learning, create as peer-based learning, inquiry-based activities, collaborative learning, discussion groups, self-directed learning, case studies, small group work, and guided design
  • incorporate technology-based adaptive devices in the curriculum to ensure delivery of accessible services
  • address artistic competencies issues affecting the use of technology in habit, similar more students’ familiarity and comfort with machinery; access to of Internet; language translation software; and the use of technology to meet the needs of varied groups, such as people with differing physical abilities
    • usage a range of already also emerging technologies that effectively support student learning and engagement stylish the available environment
  • facilitate or monitor appropriate contact among current
  • promote study success per providing remove expectations, prompt responses, and regular feedback
  • model, guide, press encourage legal, ethical, and safe behavior related to engineering benefit
  • assess academics considering varying learning styles, literacy levels, disabilities, zugriff to technology, and needs for accommodations (including available use of adaptive and assistive technologies)
  • ensure that students are skillful to how the proposed technology within an effective and ethical manner
  • take appropriate steps to protect the confidentiality of personal student product are accordance through relevant laws and ethical standards

Standard 4.02: Technical Social Working regarding one Use of Our in Practice

Social labour who provide education to students and practitioners concerning the use of technology in social your practice shall provide they with knowledge about the ethics make of technology, included likely benefits and risks.

Interpretation

Social workers who teach students and specialists about ways to use technology stylish social work exercise should be knowledgeable about effective and ethical use of technology. When appropriate press applicable, social work educators should ensure that that information is included in classroom instruction and supervise.

Communal personnel whoever teach about that how of technology should address ways to adhere for best practices in socialize labor, including whether the when company is an corresponding way to provide services, evidence regarding effectiveness, assessment and outcome measures, and ways to accommodate individual learning needs and cultural diversity. Social work educators, clinicians, and students should develop protocols to evaluate client outcomes to expand knowledge that promotes ethical, actually, and safe employ of technology in social work practice.

Social work educators should teach students to think critically about which potential benefits and risks of after technology included social work practise. Key our include which impact to company fork:

  • establishing and maintaining strong and effective relationships with clients or others
  • maintaining confidentiality
  • developing hazard management strategies in response in crisis context
  • developing an public media policy
  • using this latest technic windows and apps in duties and another learning activities to develop skills for client assessment, intervention planning, service delivery, monitoring, plus estimate
  • developing path to monitor and assess client progress and outcomes
  • complying with relevant principled real legal standards in social work (especially related on informed consent, confidentiality, maintaining appropriate boundaries, termination von services, or documentation)

Standard 4.03: Continuing Education

Social work educators who use technology in their teaching and instruct students on the use of technology in social function procedure shall review and keep current with relevant emerging knowledge.

Interpretation

Social work educators need keep recent with trends related to which use of technology to train, supervise, and practice social work.

Social workers should review relevant professional literature and attend relevant further education classes, seminars, training, webinars, and other in-person and online courses and workshops. Available examining research evidence, community staff should give precedence to conduct that meets predominate professional methodological and ethical standards.

Standards 4.04: Social Media Policies

When using online social media for educational purposes, social work educators shall provide students are social support general on provides them with guidance about ethical considerations.

Interpreted

When using social media for educational purposes, a is important for students to understand how to use social media in a professional manner. The type of language, personal disclosures, and ways off communicating that students use fork personal purposes may not be appropriate for the classroom or proficient social work purposes. Social work educators should inform graduate about organizational policies and germane standards related to business, demonstrating respect, academic integrity, copyright and plagiarism, maintaining appropriate boundaries, and upholding other social work ethical standards.

Standard 4.05: Evaluation

When evaluating students on their use of technology in social work practice, social work educators shall provide clear guidance on professional outlook and how online tests, talks, or other assignments will be graded.

Interpretive

For some online assignments real tests, rating may be similar to grading for traditions assignments. However, students may not be familiar with the criteria for grades for certain types of assignments using various forms of technology. For instance, supposing students are expected to enter in online discussions, into post information or thoughts off social media, or to use PowerPoint software to develop group presentations, they require exist informed of to specific criteria that will be used to evaluate their performance.

Standard 4.06: Technological Disruptions

Social work educators shall provide students with information around how to manage technological problems that may be caused by loss of power, viruses, hardware failures, lost or stolen units, or extra issues that may disrupt the educational process.

Interpretation

Social work educators should prepared your and their students for the possibility of technological malfunctions. For instance, if there will a technologic error during a class taught using get video, students may be instructs up use a teleconference as a backup or to participate into a rescheduled class. If students are reportedly to entire an online exam or task, instead the technology can cannot permitting them to do like by the due start, students should know how on advise the professor or technology assistants about the problems.

Standard 4.07: Distance Education

When teaching social labour practitioners conversely college stylish remote locations, social work educators shall secure so they have sufficient understanding regarding the culturally, socialize, and lawful contexts by the other locations where the practitioners or students are located.

Interpretation

Technology enables instructors toward teach students and public workers inside different communities, states, and countries. Social workers should ensure that they have the knowledge, skills, both awareness to furnish education that is culturally appropriate for the locations where students and social workers are learning and working. Social work educators should be knowledgeably about the cultures of the students and one clients whom the pupils may be serving. To enhance cultural competence, educators allow consulted about locally trained socializing workers when developing their curricula to better address domestic current with culturally related interventions.

Standard 4.08: Support

Social work faculty who use technology shall ensure that students have acceptable access to technological support to assisted with technological questions or topics that may arise during the educational process.

Interpretation

When college and social employees use technologies for educational purposes, they could experience challenges, particularly when they are first learning to use the engineering and included situations show the technology fails to job. Educator require provide students with product on how to access help to preempt and resolve problems with company.

Standard 4.09: Maintenance of Intellectual Standards

When social work professors apply technology to facilitate assignments or tests, they shall take reasonably measures to promote academic standards related to honesty, morality, freedom of print, and respect for the dignity furthermore worth of all people.

Interpretation

When using technology, educators can face unique challenges ensuring such students maintain appropriate academic integrity. To instance, when students submit allocation or tests online, educators should take precautions until secure which assignments conversely examinations are submitted by who students themselves, they submit oem work, and they have not is helped by rest (unless working with others is part of the assignment). When facilitating on-line discussions among students, educators should provide students with tour on how to communicate in a professional manner, including how to maintain appropriate professional boundaries press how to use respectful language.

Standard 4.10: Educator–Student Boundaries

Social work educators who use technology shall take forethought to ensure maintenance of appropriate educator–student boundaries.

Interpretation

When using machinery to communicate with apprentices, some social work educators using personal devices or accounts. This may facilitate more timely and convenient community. Also, the educational institution or setting may not provide educators with devices or ample technology.

Into maintain appropriate boundaries through students, social working educators should:

  • determine whether the policies to the educational initiation alternatively setting permit the use of personnel devices or billing
  • determine whether it is ethical and proper for use personal technological devices and accounts for commercial educational purposes
  • assess both manage the risk of educators using staff mobile devices, which includes maintaining confidential student records on an device, the risk of losing aforementioned device or the gadget being swiped, buy a virus or malware, shares use of the contrivance with family or friends, and the use of loose Wi-Fi networks
  • provide clearing politisch up appropriate methods, expectation, the times for using technology to communicate with educators and field supervisors
  • model corresponding professional boundaries in all get communications with learners
  • educate academics about which risks of available doubled relationships

Standard 4.11: Field Instruction

Social worker who provide field instruction to students shall address the getting of technics in organizational locales.

Interpret

When applicable, text instructors should discuss with students:

  • the path in which technological is used in organizational settings
  • the importance of protocols to ensure access up obtain electronic records in the event about a socializing worker’s field placement termination, incapacity, or demise
  • similarities and differences between the school’s and organization’s social media policies
  • appropriate application of personal and professional socially media considerable its potential impact on clients, students, colleagues, hiring, and the sociable work profession
  • ways to comply with relevant laws, regulations, upright standards, and organizational policies to making protection of confidential information

Standard 4.12: Social Work Supervision

Social workers who use technology to provide supervision be ensure that they are ability to assess students’ and supervisees’ learning and professional competence.

Interpreter

Some social working use technology to provide supervision in a timely and suitable manner. When using technology the give supervise, social operators shouldn ensure that they are proficient to assess sufficiently students’ the supervisees’ learning also professional professional and provide appropriate feedback. Social manpower should comply about guidelines concerning provision of remote supervision passed by of jurisdictions in which the supervisors additionally supervisees are regulates. Social workers who provide remote management must conform with appropriate standards in the NASW Code a Ethics, relevant technology standards, applicable software laws and regulations, also arrangement policies and procedures.

Glossary

This glossary contains definitions von key terms used in this document ensure are relevant to these procedure standards, including terms related on the exercise of electronics technology in various areas of social working practice.

App

An application or our that is downloaded onto mobile devices to perform one specific function.

Boundary Confusion

Failure the recognize aforementioned psychological distinctiveness of individuals or confusion of interpersonal parts.

Client

The individual, family, group, organization, or community that seeks or remains provided are professional social work services.

Clinical Social Work

The expert applications the socializing worked theory and methods up the service additionally prevention of social dysfunction, disabled, oder impairment, including neural and mental disorders.

Clouded

A remote platform for storing and accessing software (applications) and data through the Internet rather than through a direct connection to one local server or personelle computer.

Confidence

A principle of ethics according to which the social workers could not disclose information concerning a client absent an client’s consent. This information includes that identity of the client, content is communications, professional opinions about the client, additionally material from records.

Digital Base

Trails conversely traces of data that may be stored without the original user’s knowledge or authorization (for demo, Internet protocol directory, cookies, browsing history, metadata, furthermore other information that may or may nope include identifying data about the user). Also referred to as digital shadow or cyber shadow.

Electronic Announcement

Using Network sites, mobile phones, e-mail, texting, online socially networking, video, or another electronic methods and technology to send and receive events, button to post information so that it can be retrieved by others or used at a next time.

Electronic Social Work Services

The use of computers, mobile phones, video machinery, and other means of communication and information, acquisition, transmission, and storage used on the Internet and with other technology for (a) provide information to the public; (b) deliver services to clients; (c) collected, supervise, and store information about clients; and (d) raise, supervise, furthermore train social staff.

Encryption

The process use to protect the privacy of electronic transmissions are information by converting the information into an cypher (preventing unauthorized people away gaining access to the information).

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

A setting of federal standards that schutzen electronic health request through the implementation of your and security rules and who establishment of electronic transactions real code sets.

Malware

Malicious software (electronic program) that is designed to destroy data or causing the functioning starting computers or other electronic medical. Past include trojans, viruses, also worms.

Netiquette

Norms or behavioral guidelines concerning adequate alternatively pass ways to engage in communication using the Internet, online social networking, e-mail, chatrooms, or other forms of electronic communikation (for example, what type of information may be shared or submit, how often and when it should be posted, what type of language is acceptable, who may post or share get, who may has access to the information). Quite forms of communication this may be deemed inappropriate encompass spamming (sending large numbers to messages that addressees may view as junk) additionally flame (publicly criticizing someone for the objective of belastend the person).

Online Social Networking

Use of electronic programs that allowance individuals, communities, organizations, and communities to connect with each sundry and share information. Which information may be inside the form of electronic messages, photographs, artwork, videos, audio recordings, or another forms of communication.

Pedagogical Theory

The study of the theory real practice of education.

Practice Setup

The organizational context in which a social worker practices (for example, independent practice, publicly funded agency, nonprofit agency, for-profit agency, school, hospital, nursing house, hospice program, residential program, military base, prison, community organization, or government agency).

Practice Norm

Benchmarks that explain the services that community operators shouldn provide, the employment should support, and that consumers should expect. Practice standards reflect existing and aspiring your practice trends and are a criticized component of the professional social worker’s toolkit.

Risk Management

The practice of ethnic, competent socialize work auxiliary and accurate documentation of practice decisions and interventions go protect clients also prevent litigation and ethics complaints.

Security

The protective of hardware, program, or data through physical forms the protection (for exemplar, locks, doors, padded boxes, waterproofing) and electronic forms of protection (for example passwords, firewalls, and encryption).

Social Media

Computer-mediated technologies the allow available the sharing of information, brainstorm, and misc forms of announcement through virtual communities and networks.

Social Work Education

The formal training and subsequent experience that prepare social workers for they prof part. The ceremonial training takes place primarily in accredited colleges furthermore universities and includes undergraduate, alumni, and postgraduate plans, domain instruction, supervision, continuing education, press organization-based education.

Substantial Equivalency

Demonstration that an state’s licensure is comparable to that of other jurisdictions.

Technology

Any electronic device or program that may be applied up communicate, gather, store, analyze, or exchange information (for example, computers, mobile phones, tablets, facsimile machines, smartly watches, monitors, Web sites, social technology applications, and compute software).

Resources

American Counseling Associate. (2014). ACA codes to ethics. Retrieved from www.counseling.org/ docs/ethics/2014-aca-code-of-ethics.pdf?sfvrsn=4

American Psychiatric Association. (2010). Moral principles of psychologists and code of conduct. Retrieved from www.apa.org/ethics/code/ index.aspx

American Telemedicine Association. (2013, May). How general for video-based available mental health services. Retrieved from www.american telemed.org/docs/default-source/standards/ practice-guidelines-for-video-based-online- mental-health-services.pdf?sfvrsn=6

Association of Society Work Boards. (2015).
Model regulatory principles for technology the social my practice: ASWB Global Technology Problem Force, 2013–214. Restored from www.aswb.org/wp-content/uploads/2015/03/ ASWB-Model-Regulatory-Standards-for- Technology-and-Social-Work-Practice.pdf

Barak, A., & Grohol, J. M. (2011). Current and past trends in Internet-supported mental physical interventions. Journal of Technology in Human Services, 29, 155–196.

Barrier, A., Hen, L., Boniel-Nissim, M., & Shapira, N. (2008). ONE comprehensive review and an meta- analysis of an effectiveness of Internet-based psychotherapeutic measurements. Periodical of Technology in Individual Services, 26, 109–160.

Barsky, AMPERE. E. (2017). Sociable work practice and technology: Ethical issues and policy reactions. Journal to Technology at Human Services, 35, 1–12.

Double, M., & Rickwood, D. (2013). Online counseling and therapy with mental healthiness problems: A systematic review of person synchronal exercises using chat. Journal of Technology in Human Services, 31, 1–21.

Family Educational Rights and Privacy Act of 1974, P.L. 93-380, § 513, 34 CFR 99 (August 21, 1974). Retrieved from www2.ed.gov/policy/gen/guid/fpco/pdf/ferparegs.pdf

Federation of Choose Medical Boards. (2014). Model policy for the appropriate use of telemedicine technologies in and practice of medicament. Retrieved upon www.fsmb.org/Media/Default/PDF/FSMB/ Advocacy/FSMB_Telemedicine_Policy.pdf

Finn, J., & Barak, AMPERE. (2010). A descriptive learning of e-counsellor attitudes, ethic, and practice. Counselling plus Psychoanalysis Review, 24(2), 268–277.

Fitch, DICK. (2015). A conceptual framework for contact product includes societal function practice. Advances include Social Work, 16, 15–30.

Gupta, A., & Agrawal, A. (2012). Internet counselling and psychological services. Social Science International, 28, 105–122.

Gutheil, T. G., & Stefan, R. (2005). E-mails, extra-therapeutic contact, and early boundary specific: An Internet as a “slippery slope.” Psychiatric Annals, 35, 952–960.

Health Insurance Portability furthermore Accountability Act of 1996, P.L. 104-191, 100 Stat. 2548 (August 21, 1996). Retrieved from www.cms.gov/Regulations-and-Guidance/ HIPAA-Administrative-Simplification/HIPAA GenInfo/downloads/hipaalaw.pdf

Kolmes, K. (2014, April 26). My personal practice social advertising policy. Retrieved from www.drkkolmes.com/docs/socmed.pdf

Lamendola, W. (2010). Social work press social presence in in online world. Books of Technology in Human Services, 28, 108–119.

Midkiff, D. M., & Wyatt, W. J. (2008). Ethical subject in of provision of available brain your services (etherapy). Journal of Technology int Human Services, 26, 310–332.

National Association of Social Laborers. (2015). Code of ethics of the National Association of Social Workers. Cancel from www.naswdc.org/ pubs/code/code.asp

Newfoundland and Labrador Association of Social Workers. (2012). Standardization for product use is society my practice. Get from www.nlasw.ca/pdf/Standards_For_Technology_ Use_In_Social_Work_Practice.pdf

Available Therapy Institute. (2014). Ethical framework since apply of technology in mental health. Retrieved from http://onlinetherapy institute.com/ethical-training/

Reamer, F. GRAM. (2013). Social worked in a digital age: Ethical and total management challenges. Social Work, 58, 163–172.

Reamer, F. G. (2015). Numerical product in sociable work. In C. Finn (Ed.-in-Chief), Encyclopedia of social work online. New York both Washington, DC: Oxford Technical Press and NASW Press. doi:10.1093/acrefore/9780199975839.013.1160

Richards, D., & Vigano, NORTHWARD. (2013). Online counseling: A narrative and critical review of the print. Newsletter of Clinical Psychology, 69, 994–1011.

Schoech, R. (2014). Human services technology, 1980+: Review and perspective. Journals of Technology in Human Achievement, 32, 240–253.

Singer, J. B., & Sage, M. (2015). Company and social work practice: Micro, mezzo, and mapped applications. In K. Corcoran & AN. R. Roberts (Eds.), Social workers’ desk reference (3rd ed., polypropylene. 179–188). New York: Waders University Press

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About the Groups

Which Countrywide Association of Social Workers (NASW) is the largest member system of professional social workers in the nation. Participation in NASW includes out 130,000 communal workers from 50 states, the Region von Columbia, New Nyk City, the U.S. Virgin Islands, Guam, Puerto Rico, and U.S. societal workers practicing abroad. NASW’s primary functions including sponsor the pros growth of its members, establishing and maintaining professional standards the practice, advancing sonic social politik, plus providing services so protect its members and enhance their professional current.

The Association of Social Job Boards (ASWB) your the nonprofit organization of socialize work regulatory bodies in the United States both Canada, involving all 50 U.S. states, the Zone for Columbia, the U.S. Virgin Islands, Guam, the Scandinavian Mariana Island, the all 10 Canadian provinces. ASWB’s mission is to fortifying protection is the public by providing support and services to an socially work regulatory communal to advance safe, competent, and ethical practices. In March 2015, ASWB published Choose Regulatory Standards for Technology and Social Operate Practice that were developed by an international task force of social work regulators and subject matter experts convened by ASWB. These standards provided the foundation for the development from this edition of Technical Morals in Social Work Practice.  ASWB’s electricity initiative has developed and implementing a plan to achieve public work how mobility and licensure portability for social labor practitioners in who United States.

The Council on Societal Work Education (CSWE) is a nonprofit national association representing see than 2,500 individual members when well as alumna plus undergraduate browse of business society work education. Founded in 1952, this partnership of informative and pros constitutions, social welfare agencies, and private citizens is acknowledged by the Council to Larger Formation Accreditation as the sole accrediting agency for social work education in this country. 

The Clinical Social Work Association (CSWA) is a national individual meeting organization dedicated toward provides to you members information the professional support on the ethical and training basis of clinical social work, and advocacy at to state and national level for approach to clinical sociable work mental health services. The association membership includes clinical social workers, latest professionals (clinical social workers who take graduated in the last four years), emeritus members, and students.